Respondent Reviews 

1,369
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 732 reviews, reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use and navigation, highlighting its intuitive design and clear layout. Many users appreciate the variety of engaging studies available, which offer fair payouts and a smooth communication process with researchers. The overall user experience, from screening to payment, is frequently described as positive, efficient, and well-organized. However, some people mentioned issues with payment delays and a lack of support when problems arise, particularly concerning unpaid studies or unresponsive researchers. A few other people also felt that the website could be frustrating at times, with vague study descriptions and limitations on the number of screeners, leading to wasted effort.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to use, navigate, and... See more

Payment

People report ambiguous experiences with payment, with many expressing significant frustration over not... See more

Website

Clients share positive opinions on the website, with many praising its updated layout, ease of navigation,... See more

Response time

Reviewers mention ambiguous feedback about response time, with many customers reporting no response from... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Respondent has been great to work with. I qualify for a good amount of surveys and focus groups and I’ve been able to make money from participating in these. The website is a little frustrating at tim... See more

Rated 4 out of 5 stars

It’s a great professional organization doing meaningful and sensible research work on several important topics. Their screeners are smart and not annoying as they respect the time of the participan... See more

Rated 4 out of 5 stars

I’ve been using respondent since October 25 and has mostly love it, I get paid quickly by researchers and the interviews have been really fun. I’ve had one issue with a researcher not paying despite... See more

Rated 4 out of 5 stars

It have varied but overall it has been very positive to work with Respondent. I have given them feedback along the way to make their screen messages clearer - such as the limit of screeners one can t... See more


Company details

  1. Business Services

Written by the company

Respondent matches participants from around the world to high-quality, paid research opportunities


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,369)

946 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Amazing website!

I love this website! I have done so many projects and the payments are so quick and really fantastic customer service.

July 6, 2026
Unprompted review
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Rated 3 out of 5 stars

Notification emails not descriptive enough

(1) This is not about any one survey/experience. It's about a consistent issue I have with Respondent notification emails. Often times the study description is either too sparse or misleading. For example, I may read "software engineer" but get half way through the survey and find out they are only looking for people who have used Azure.

(2) Another issue is that Researchers often create QA sets using radio box (one choice) type of control when their question is clearly "Choose which" that has potential for many answers. There are many ways to solve this kind of mistake, including use of deterministic filtering or AI.

June 30, 2026
Unprompted review
Rated 4 out of 5 stars

Participant experience with Respondent

It's very less amount of studies that i can participate in, but the experience I have so far is positive. The fee is a bit too much (getting 4$ for 5$ study is a bit not fair) and long to wait. The list of applied studies is listed on page for too long without any updates of it's status so you don't understand if there is any chance to be invited or you got screen out.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Reliable

Reliable. Thorough screening process to identify only qualified respondents for surveys and interviews.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive

very much satisfied with all the tasks and projects offered by Respondent especially with AI Agent Projects, Highly recommended.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

I love the site

I love the site. I have participated in many research activities for this site and they are alot of fun . Payment is also received quickly.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

I had a great time doing projects

I had a great time doing projects. It’s something to do for extra money but also giving your opinion on something. Payment comes fast, signing up for the project is easy and everything is simple to do.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

I love respondent

I love respondent! It's a great opportunity to give your opinions and feedback on all different types of subjects...it's fun and pays out pretty fast... 💯 💯 💯

July 6, 2026
Unprompted review

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