Retro Furnish LTD Reviews 415

Waited 23 weeks for my order. Many times no respons to e-mail. The phone gets answered, although the employees don't give their surnames, what worried me.
Finally the chair arrived in good order, and is of good quality. End good, all good.

I received the good partially damaged. I wrote several mail to the customer desk, but I didn't receive any reply.

I won't buy anything more from them.

After four months, the item came in and it was broken. Retrofurnish does not answer any mails. DON'T BUY THERE!

First of all, we are very satisfied off the product and the quality! The only thing which we didn't like was the fact that we had to wait more than 4 months for delivery.

Despite advice my order was in stock, it took a very long time for the order to be delivered

The lamp is in a very good quality and it looks real good. Iam very happy with by purchasing. The only thing is a shipment to germany was to slow, about 2 month.

I have purchased a lamp from them, and after a while the plastic cracks starting from where there is a small hole from manufacturing. This is clearly a manufacturing issue but they refuse to honor the warrenty that is described on their website and that is EU law.

In spite of late delivery I was very positive of them up until this point, and I was going to order another lamp and some chairs, but now I will never buy anything from them Again. They are clearly just a fraud operation pushing useless products at a high price

very long delivery time -5 months :-(

Not possible to get in contact with the customer service, neither via mail, chat or telefon... No tracking number provided with the bad excuse that you cannot get one if you ship on a PALLE, which the mentioned Shipping company actually outed as a big fat lie... I have lost more than 200 pounds, and have not received anything... Stay away from this company- as I don't seem to be the only one with an experience like that... Retrofurnish has twice confirmed a shipping and now they do not even respond on anything...

Very satisfied with my purchase on Retrofurnish.com. I've ordered 4 Risom chairs for a fair price and the quality is great. The client service knew how to ease my mind during the waiting period, it's definitely worth the waiting. To recommend!

Well honestly I think I made a good deal! I got 4 beautiful chairs in an average quality for a good price!

Fast delivery, perfect package, great satisfaction. Thank's

The quality is here. Packaging could be a little bit more performant.

As usually, everything's perfect. The shipping in the delay, good quality of furnitures. Thanks.

Enthousiast about website and products and decided to order!
In general the delivery of furniture after order takes 10-12 weeks.
This was the same with this order but my expectation was to receive more info in between of actual fabrication and shipment.
Therefore I was anxious looking forward at the delivery.
Even after the notice that the product was registered for delivery it took a few extra days before it was actually delivered.
+ End good all good.
- Lacking was a short instruction for the final assembly.

Quick delivery, quality as expected.

Buying on their site is quite easy, it's the delivery process that is awful...almost as bad their customer service. Received a call that the item would be delivered on a Friday, and then no one shows up. Retrofurnish couldn't have cared less. Tried to find out where my item was, no one knew. All Retrofurnish would do is give me a number for a call center where no one ever answered the phone. If you have time and money to waste, they're probably a good choice.

After three weeks they told me, after I send them an Email, that the package was lost somewhere. I ordered two things from their "On stock products" , paid for both and still waiting for delivery. Nearly one month now.

Iam waiting for 6 weeks now. Todady they sent an Email that says, my order was damaged, please wait another 10 Weeks. I try to refund now.

We wanted to have the Isamu Noguchi Coffee Table for which was mentioned on the website 1 in stock. We contacted Retro Furnish by e-mail and we got a quick respondse from Marie. She told us she would send us the one in store within a week. And within 5 days we received the table in perfect condition. We've read some reviews about long delivery times and we guess that can happen with these kind of goods, but delivery from stock is perfect! Thanks a lot, we are very satisfied with our table.

Thanks Retro Furnish