Retrolocker Reviews 127

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the impressive stitching and material that often exceeds expectations, even for custom items. Many people highlight the stellar customer service, with staff members frequently described as helpful, efficient, and quick to resolve any issues, often going above and beyond to ensure satisfaction. The ordering process is generally smooth, with many appreciating the quick turnaround for custom-made items and the overall positive buying experience. However, some reviewers were not happy with the product quality, describing it as shockingly bad with issues like incorrect sizing, thin material, and fake-looking logos. A few other people also felt that there were problems with their orders, including receiving incorrect items or experiencing significant delays in delivery without updates or tracking numbers.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality, stitching, and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the high-quality... See more

Order

Clients share positive opinions on order, with many expressing satisfaction and a strong intent to reorder... See more

Customer service

People report positive experiences with customer service, highlighting its excellence and the personal touch... See more

Staff

Customers had positive experiences with staff, frequently praising individuals for their exceptional service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order, a custom Cleveland Indians jersey, was perfect in every way!!! Very much satisfied. I can't believe the quality versus the price. I had one minor admin question, and Ronald was quick to s... See more

Rated 5 out of 5 stars

Excellent customer service, Ronald from Retrolocker helped out with my issue on my order and found a quick solution. I cannot express my gratitude enough from him. The website is fairly priced, jersey... See more

Rated 5 out of 5 stars

I ordered a black Lindros 88 flyers jersey to be shipped to the U.K. I realised about a week after the order that I had entered the wrong post code (zip code). A quick email to the admin team and Rona... See more

Rated 5 out of 5 stars

Package arrived today Super stoked to open it Exceeded my expectations by a factor of 10 Was a bit Leary about ordering on line but all looked legit and the reviews were fantastic the comm... See more


Company details

Written by the company

Retro Locker makes jerseys that are more than just shirts. They are memories and stories you can wear with pride. We bring back old designs from famous movies, classic sports teams, and even create jerseys inspired by professionals at the top of the game. Every jersey is fully stitched, made with strong fabric, and bright colors that last. When you buy from us, you join a community of fans who love history, sport, and style. Retro Locker is not fast fashion, it is timeless gear made for people who want to wear something truly special.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Horrible experience.

I ordered a jersey and it was mailed to a different state. The usps tracking showed it was returned to the post office and had no postage on it. They said it would become property of the post office if the postage wasn't paid. I contacted RetroLocker numerous times about this and I just keep getting the same reply...just be patient. Today has been a month since I ordered it. I finally had to file a complaint with my credit card company. My request for a phone number to contact someone about this was ignored by RetroLocker customer service. The irony of this is that they charged me a delivery insurance fee when I ordered the jersey.
P.S. on Oct 7 the USPS notified me that the jersey has been seized for a counterfeit postage label.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations

Package arrived today
Super stoked to open it
Exceeded my expectations by a factor of 10
Was a bit Leary about ordering on line but all looked legit and the reviews were fantastic the communication with fast courteous and reassuring so I took a leap and ordered the jersey. But before hitting buy now I saw the tribe upgrade and decided if I’m gonna pull the trigger I might aswell go all in.
Jersey hat glasses socks and keychain
And boy am I glad I did the quality is fantastic the service is stellar the shipping and packaging was perfect.
A slight issue with one item but customer service rectified it in minutes.
10 out of 10
Will definitely be a returning customer
Thanks for renewing my faith in on line purchases.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

High quality, fast shipping

I have a few jerseys from Retro Locker. They're all very high quality and arrived quickly. It can be a bit of a leap of faith ordering online but they really delivered. Would absolutely not hesitate to order again.

August 1, 2025
Unprompted review

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