Have emailed you, used your chat online and still you don’t respond, part of my order was wrong and you say send pics and we will sort it, but you never respond. Terrible customer service, which is s... See more
Company replied
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Have emailed you, used your chat online and still you don’t respond, part of my order was wrong and you say send pics and we will sort it, but you never respond. Terrible customer service, which is s... See more
Company replied
Fabulous metal sign. It was a treasured gift. Very well made and worth the money. To personalise it as well just made it such a sentimental gift. Lots of choice of colour and personalisation. I can’t... See more
Company replied
Absolutely delighted with my designs! The finish is outstanding, and the personalisation option made for a really special gift for my Mum! The customer service was also outstanding - the team bent ove... See more
Company replied
Great product and awesome service. When ordered I spelt name wrong to personalise it. This was picked up by staff who called me to check spelling. Amazing attention to detail that this was spotted
Company replied
The Big Fan Club, the home of Retro Wheelz and Club Shirts offer the consumer the opportunity to personalise high-quality premium wall art. The digital illustration is then printed onto vinyl and enhanced with a matt laminate to protect the artwork. This superior print is then applied to high-end ACM (aluminium composite material) boards which provide a premium finish that is more durable than a traditional art poster. Wall mountable adhesive strips are included to allow the finished piece to be mounted hassle-free and look great in any home or work interior. Alternative premier fixings are also available.
Unit 8, Orchard Business Centre, Sanderson Way, TN9 1QG, Tonbridge, United Kingdom
Absolutely delighted with my designs! The finish is outstanding, and the personalisation option made for a really special gift for my Mum! The customer service was also outstanding - the team bent over backwards to help me with everything from design to delivery. I really would recommend wholeheartedly!

Reply from The Big Fan Club
Excellent service and a great idea. Something different for any sports fan!

Reply from The Big Fan Club

Reply from The Big Fan Club
Very happy with my order
Will definitely be ordering more
Thank you so much
⭐️⭐️⭐️⭐️⭐️😀

Reply from The Big Fan Club
Amazing product and service my boyfriend Craig loved it! Would 100% recommend 👌

Reply from The Big Fan Club
This is an excellent item and I shall be purchasing more, quick delivery much appreciated Christmas present.

Reply from The Big Fan Club
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