ReturnMe Lost & Found Reviews 423

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I had a lunch meeting with a client and unexpectedly left my laptop bag at the restaurant. Because of the ReturnMe tag which I actually debated removing a couple weeks before they contacted me an I go... See more

Rated 5 out of 5 stars

I am not very computer savvy and was having some problems with ordering my free starter pack with my Return Me renewal. Sarah was so helpful and even was kind enough to send me 4 tags, one for my dog... See more

Rated 5 out of 5 stars

This is a great system. The airlines lost our luggage on an overseas flight. But with return me the bag was turned in and Returnme contacted me so I could get the bags back to me. Great service that... See more

Rated 5 out of 5 stars

Someone took my coat at a conference and reported the incident via my ReturnMe key tag. It worked! I signed up for the service half-expecting to use it; clearly, it was one of the best decisions I h... See more

Company details

  1. Promotional Item Store

Written by the company

ReturnMe™ is the World’s Largest Lost & Found company that helps return lost items to their rightful owners. 80% of lost items protected by ReturnMe get back to their owners! ReturnMe recovery tags help identify and protect all types of portable items ranging from cell phones to laptops, keys to luggage and even pets. Finders are motivated to return lost items because ReturnMe rewards the finder for their help! Our mission: Helping people alleviate the stress and worry of losing their valuables.


Contact info

4.8

Excellent

TrustScore 5 out of 5

423 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I lost my keys and thought that I would…

I lost my keys and thought that I would never found them but then I saw my email from ReturnMe with contact details of person who found them.

luckily I had returnme fob as well with me keys which helped me to recover my keys. Thanks

August 13, 2025
Unprompted review
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Rated 5 out of 5 stars

20+ years

I've been using ReturnMe tags and labels for many years on all types of gear, from keys to cameras, to kit bags, and much of my technical gear. I've been fortunate to never having a need to file a claim or retrieve lost items. But well worth it have them protected.

May 8, 2025
Rated 5 out of 5 stars

Excellent customer service

I have not had to use the service for lost items; however, customer service in my ordering process over several years is excellent. I have confidence they will help if and when needed.

April 28, 2025
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Rated 5 out of 5 stars

I’m so grateful for this service

I’m so grateful for this service! I was incredibly lucky that I had this on my keychain as it helped get my keys back to me quickly and safely. The service plus kindness of strangers was a wonderful combination.

July 19, 2025
Unprompted review
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Rated 3 out of 5 stars

Durability

It was cute. However it snapped off within 2 months.

March 26, 2025
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Reply from ReturnMe Lost & Found

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience didn’t meet your expectations.
At ReturnMe we strive to provide excellent customer service & high-quality products and we’re disappointed to learn that we fell short in your case.
We would appreciate the opportunity to learn more about what happened and see how we can make things right. We will contact you by email so we can discuss this further.
Your feedback is incredibly valuable to us, and we’re committed to improving based on what you’ve shared.

Rated 1 out of 5 stars

Great customer service

2 weeks after the tag arrived the engraved side that was glued on broke off.
Update: Since my last review I am happy to say that ReturnMe has exceeded the level of customer support that I expected and I am very pleased with the product. I would definitely recommend them to others.

March 25, 2025
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Reply from ReturnMe Lost & Found

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience didn’t meet your expectations.
At ReturnMe we strive to provide excellent customer service & high-quality products and we’re disappointed to learn that we fell short in your case.
We would appreciate the opportunity to learn more about what happened and see how we can make things right. We will contact you by email so we can discuss this further.
Your feedback is incredibly valuable to us, and we’re committed to improving based on what you’ve shared.

Rated 5 out of 5 stars

I miss placed cars keys at an afternoon…

I miss placed cars keys at an afternoon show.
My wife had her set so we could get home.
By the time we got home there was a notice that the keys were found with contact information.
i picked up my keys that same evening.
It's nice when things work like they are supposed to .

June 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Lost my wallet

Lost my wallet, within the hour I was contacted by “Return Me”, my wallet was found. I called the number arranged to pick up my wallet. Everything was intact including my cash. I have a reward to the kid at Starbucks for being so honest. Love this service.

February 21, 2025
Rated 5 out of 5 stars

After I had lost my tag without…

After I had lost my tag without realizing it, i was contacted very promptly with an offer for a replacement as soon as someone found and reported my tag! I was able to get a new, more secure tag completely for free and I have much peace of mind having seen the return-me system in practice!

February 16, 2025
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Rated 5 out of 5 stars

Reliable service.

During a recent trip, I forgot my keys and since I was not driving at the time. I didn't notice that I had left the keys behind, until I returned home (California). Fortunately, I remembered that I had registered my keys and activated the Return Me attachment and the keys were returned, promptly.

Thanks again.

April 27, 2025
Unprompted review

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