I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... See more
Company replied
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I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... See more
Company replied
Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... See more
Company replied
Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any... See more
Company replied
How to create the most annoying bad website to lose potential customers. I knew exactly what i wanted but this dire site will frustrate the hell out of you to the point you just give in. Links don't m... See more
Company replied
Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.
20 Lindred Road, BB9 5SR, Nelson, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Good service. It was just 11 days after my order then I got my iPhone 15 Pro Max device and sim. Needed a little more improvement of message or update of order. But all is good. thank you rewards mobile.

Reply from Reward Mobile
Waste of time, attempted to buy a new EE Sim Only contract but it kept rejecting bank / card details and wants me to fill out everything again from step 1, after filling everything perfectly! I've tested this with two separate banks and checked info thoroughly so there's something wrong with the website, or at least with the contract I'm attempting to order. That's an hour of my life I'll never get back.
"Payment error.
There was a problem when verifying your card, please check your details and try again.
Your card has not been charged."

Reply from Reward Mobile
Outstanding customer services. Dealt with queries promptly. iPhone 15 was delayed due to stock shortage kept me upto date with information regularly. They have the best phone deals and very reliable.

Reply from Reward Mobile
Very Pleased, Got a contract with EE for 100gb for less than £15 per month 😃 You can get similar deals for around this price but they have restricted speeds. Going through reward mobile is was completely unrestricted speeds. Sign up went smoothly and I transferred my number over to EE. You can’t get this price even going to EE directly !!

Reply from Reward Mobile
Easy to use website, really good prices on the bundles. Quick delivery of the phone

Reply from Reward Mobile
Great communication and service delivered

Reply from Reward Mobile
Ella working on the online chat and phones was amazing, so quick and helpful - made a stressful situation 100 times easier!

Reply from Reward Mobile
Great service from the day I placed my order. A very professional customer service team who kept me fully updated on my order. More than happy with the service i received.

Reply from Reward Mobile
The delivery was so fast and my iPhone came in perfect condition.

Reply from Reward Mobile
I have been reassured by Reward Mobile that the line cancellation was being sorted after I cancelled the order within cooling off period and stil receiving a bill. That was two weeks ago. I get another bill reminder today from EE saying that the line is now suspended and will be passed onto debt collector if not paid. Obviously not sorted despite me never using their services and cancelling the purchase within the cooling off period. Spoke to customer service and the note on the account says-line manager involved. That was two weeks ago. Poor.

Reply from Reward Mobile
supposed to receive a phone nearly a month ago never sent phone didn't replay to any emails, waited on the phone for an hour when cancelling the contract - they said fine but still waiting for confirmation.
Regarding reply I tried that 4 times - Went with another company (town & country) who have got it sorted in 2 days
There is no chance I have put the review against the wrong company it was under my wife's name Victoria Branston but it could be an affilliate of yours under the banner reward mobile I have submitted extra info to trust pilot

Reply from Reward Mobile
Easy website and best price I could find for what I wanted

Reply from Reward Mobile
Exceptional customer service. Easy to navigate sign up. Speedy response and received the phone in less than 24 hours. Really impressed so far and wouldn’t hesitate to recommend for a competitive deal.

Reply from Reward Mobile
My experience has been made perfect for me by your easy no fuss approach appreciating and understanding the simple needs of all care givers within the community ,acknowledgement-shown to lesser unsung heroes soldiering on .

Reply from Reward Mobile
Excellent above an beyond communication top notch

Reply from Reward Mobile
Great service. Speedy delivery. Everything delivered as it should be. And not to mention an excellent deal.

Reply from Reward Mobile
Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any discount. It’s such a relief there are companies who are not all about greed

Reply from Reward Mobile
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