RHA 

Great customer service. I’d happily buy from RHA again and would recommend the company and the products.

Great company, great products

I have received outstanding customer service over a warranty claim even though I am currently in Singapore.
RHA produce a very good product and I will be using it in years to come.

Prompt delivery of great value product. Usual great service

i have had a couple of RHA products through the years and have contacted their customer service on numerous occassions and always recieved great feedback and helt no matter the problem. Definitely a big part of why I have sticked to the brand.

Headphones died after 2 years, emailed rha told them the problem and they sent me a brand new pair just unbeatable I also own a pair of sony1000xm3 headphones and to me the rha are far superior

After sales customer service is excellent. I bought the trueconnect2 and had an issue with the left earpiece not charging. Steve over at RHA arranged for a replacement to be sent asap.

My first time with this company but it will not be the last.as evrything was perfect, cant fault them.

One of my earbuds stopped working (after approx 18 months). I sent a message via the RHA website and received a reply within 3-4 hours. After only one exchange, where I was asked to check a couple of things, and send a photo, a replacement set was ordered. Great service.

After almost 2 years my MA 390 Universal stopped working on one side. RHA customer service was very quick in suggesting possible fixes and once no fix was possible they organized the delivery of a new pair.

My left earbud from the wireless T20 was broken. RHA gave me tips and advice and sent me a new earbud. I'm very pleased with the customer service. Also the sound of the T20 Wireless is excellent!

The best customer service experience i’ve had so far.
Fast and helpful.

My charging cable .

The cable supplied , from my perspective, was not a usb-c type. I contacted RHA and Jessica took my details and responded by initiating a replacement charging cable! I look forward to its receipt and listening to my great sounding RHA earphones!! Thanks again.

RHA Service is very professional, on time and reasonable.

I’ve consistently had a great experience with RHA, with the sort of response times, tone and assistance you generally can only dream of normally. RHA are a class team and have been incredibly helpful in every way. Big up.

I am a long time customer of RHA and the service has remained excellent even as the company has grown. My most recent interaction was to replace a broken pair of wireless MA750s under warranty and the process was faultless. They had discontinued my model so sent me an upgrade with no hesitation. Keep it up and thank you RHA!

Used to be a long time customer of RHA, but not anymore. Have been refused a warranty for the US$999 CL2 planar earphones that had suddenly failed with the customer service citing the COVID-19 pandemic. Good bye, RHA.