RHA 

The customer service was excellent. Terri, who was helping me with getting my warranty claim was super friendly and replies quickly, allowing a very fuss-free process!

Quality products! Fast customer service!
Going to stick with RHA.

The earbuds work well. Fit is good and keeps everything securely in place. Only 3 stars because the wrong colour was sent

Jessica from RHA customer services provided an excellent professional and friendly experience. Very helpful and much appreciated resolution to the issue of faulty earphones. RHA kindly replaced the faulty earphones with an upgrade replacement. Three year warranty at its absolute best. One very happy customer.
Excellent service throughout. Highly recommended !

Great, great.

This is the third time I’ve received 5 star service from RHA. Unfortunately my headphone power button failed after more than 2 years of daily use. They responded to my guarantee claim incredibly fast and offered a more recent replacement for my discontinued set. No questions asked - just wanted to see a copy of the receipt and photo evidence of damage.

Bravo RHA!

I had an issue with my earbuds battery, we diagnosed the issue as a battery fault. RHA replaced my earbuds AND upgraded them to the newest spec, free of charge.

Fantastic Customer Service.

Thank you to Jessica who was amazing with helping me on this issue.

- Nile

I had some troubles with my earbuds, so contacted RHA. The customer service is really friendly and helpfull. We tried to fix the problem with some instructions but it wouldnt work so they end up replacing them.
Really happy with my new set

New headphones sent to replace faulty ones omly took one email great experience

Had an issue with my headphones. The problem was dealt quickly and professionally. Couldn’t ask for better service

Really good service, they tried managing de issue with me and finally offered a replacement pair of true connect buds without being too bureaucratic!

I had a problem with my M650 wireless headphones, which I was very happy with, so I contacted customer support because my headphones were still under warranty.
I got a very quick reply and the customer service immediately offered to send me new headphones (the latest model).
In the end, I received my new headphones only three working days after I made the claim.
To date, this is clearly the best experience I had when claiming a warranty.
It's good to know RHA is not joking about their 3 years warranty, and this will definitely something I will consider if I have to buy new headphones in the future.

Had an issue with my headphones, Terri the customer support person was awesome. Great service no questions asked and they sent some videos to aho me how to pair the replaced earphone bud... Really pleased. Graham

Had a question regarding an order compatibility which was answered quickly and to my liking. I’ve been a fan of RHA headphones for some time now. I’ve had the traditional cable type ear buds and now onto the wireless TrueConnect2 which I an so happy with. Brilliant quality, well made and stylish and a sound that will make you smile. -Top tip for comfort and sound playback, mess around with silicon ear pieces to get the right size for you, as this will have an effect on how the ear buds sounds.

Excellent service. Ordered a new charging lead on Friday and it arrived the next day without any postage cost. Reasonable price for the lead as well

I have had a problem with the headphones twice so far. The support was fast, friendly and competent.

I purchased "Trueconnect2" last year and I loved it.
The audio sounded great, and on the call, it sounded clear to the other person.
Last week, one of my earbud did not work somehow.
So, I called customer service and she kindly replied.
RHA also told me that they will send me a replacement.
I cannot be more satisfied right now.
I definitely love this company.

Great customer service experience. Prompt, polite, and got the replacement I needed.