RH Specialist Vehicle Insurance Reviews 

413
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, polite, and thoroughly knowledgeable when arranging or updating various insurance policies. Consumers deeply appreciate the prompt and highly efficient service, noting that the entire process of securing coverage is completely straightforward and stress-free. However, some people mentioned going through multiple enquiries or carefully checking specific policy details and comparative quotes before finalising their annual renewal. Reviewers also noted that while the overall customer support is fantastic, navigating certain complex options and unexpected questions requires patience and attention to the fine print.

What people talk about most

Staff

Customers consistently report satisfaction with the staff, highlighting helpful and enthusiastic assistance... See more

Service

Reviewers mention positive feedback about service, highlighting the professional, efficient, and friendly... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are exceptionally... See more

Price

Clients share positive opinions on price, highlighting competitive rates and very reasonable renewal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eliza was extremely professional and very knowledgeable about the best way in my circumstances to organise two policies. I have only one NCD bonus to apply. One policy is for my main vehicle and one f... See more

Rated 5 out of 5 stars

Tom sorted out a new policy for me halving my renewal premium with someone else, he made it straight forward keeping me informed at all points, these guys where so impressive I took out house insura... See more

Rated 5 out of 5 stars

I spoke to Caitlin Minton about renewing my classic car and bikes policy, she couldn't have been more helpful, and was a pleasure to deal with. We agreed various options, and came to a very reasona... See more

Rated 5 out of 5 stars

A difficult one as I wanted to add my young daughter with less than 12mths driving experience to a new policy. Used RH Specialist in the past but didn't know if this would be possible or... See more


Company details

  1. Insurance Broker

Written by the company

With over 40 years of experience, RH takes pride in delivering specialist vehicle insurance solutions for owners and collectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

413 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(413)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got two quotes from ERS

Got two quotes from ERS. Explained that a n other quotation was better. Ethan then researched any differences and was able to reduce my premium by an additional £100.00 on top of the other quotation.
Good result thanks to Ethan's persistence. Many thanks

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Out on a day out had the misfortune to brakedown to…

Out on a day out had the misfortune to breakdown😪
10 miles into a ride to Malden in Essex. 😒 the brand new clutch cable broke🤬
Had to be recovered👍not bad one and a half hours from first call back home drinking tea😁
Couldn't recommend RH Specialist vehicle insurance
enough now have all my vehicles insured with them😁

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

5☆ customer service as it should be

Have used RH for over 10 years for my everyday & specialist / classic cars. No pressing various buttons & being put on hold. Answered by a real person who was not reading from a script!
I needed to make an amendment to my policy at short notice on a Saturday morning. Planning to purchase a replacement car that afternoon.

Matthew Knatt at the Worcester call centre was most helpful & personable. He called me back within 20 mins & arranged cover. Top marks - customer service as it should be!

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

A painless renewal

Renewed my classic insurance on the Marcos. Renewal letter followed up with a phone call from Ethan Brooks who reconfirmed everything & answered a few questions I had. A painless experience & happy to have the car covered for another year.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I received excellent customer service from Elliot at RH Insurance today. Very efficient, clear, competent and client-focussed.
I came away feeling valued rather than ripped off or taken for a ride (albeit on the new bike).

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service at renewal

Excellent customer service at renewal, with a clear understanding of my specific insurance requirements, concluding in a satisfactory policy with an acceptable premium.
Thanks in particular to Ethan for his knowledge and expertise.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

I received a call this morning…

I received a call this morning regarding my renewal, this was conducted by Ethan Brooks, who took me through each section of my policy, in doing so, he made it really clear and easy for me to follow.
Many thanks Ethan

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

MGA Insurance Renewal

I have had my MGA Roadster insured through RHS for some years now. They are one of the few Companies who answer the phone these days promptly. I had my Insurance renewal dealt with efficiently and courteously by Ethan Brooks today. Job Done!
David Stone

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best........


Just wanted to thank Emma Airey for her help in sorting out my classic car insurance renewal with RH.
Excellent, friendly, helpful and knowledgeable service...... 😀
Thanks again...xx

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have two vehicles insured through RH insurance. All my interactions with the team have been excellent, they are extremely efficient and courteous. I have used their breakdown service on several occasions and the response was exceptional. I received accurate information about when recovery would arrive and follow up calls to ensure attendance had taken place. This is refreshing old fashioned customer service which seems to have been lost in so many large businesses.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Bike Insurers

I have 3 classic bikes insured with RH Insurance they are super efficient and prices are excellent. You can phone them and your call is answered straight away and you actually speak to someone who knows what they're talking about and are always very helpful. You DON'T get "your call is important to us and you are now number 34 in the queue" !! this is a big plus for me as I haven't got the time or inclination to wait in a queue for hours on end.. Well done RH !!

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

I have 3 vehicles insured on a single…

I have 3 vehicles insured on a single policy with RHS, saving a geat deal of money.
I have been with them for over 10 years, receiving an excellent, friendly, economic and efficient service that cannot be rivaled.
Particular thanks to Ethan Brooks , who I spoke to this morning , for his friendly and prompt renewal of our insurance for yet another year. Highly recommended!

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

This is how modern companies should operate.

The phone was answered very quickly and my conversation with Ethan is exactly how modern companies should operate . No hanging on and listening to an inane voice saying Your call is important to us , when it plainly isn,t .
And in an accent I could understand .
"Very helpful "is an understatement is my experience with RH Insurance every time

February 26, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look