Excellent service from Karen Marijewko at Richard Kendall Estate Agents. She kept us fully informed throughout the entire process and made everything feel smooth and stress free. Her professionalism a... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Elizabeth Cooke has been the most helpful, professional and super communicator for Richard Kendall. She has gone above and beyond her role to help us navigate this long and winding journey of buying... See more
Company replied
We've used Richard Kendall to manage our rentals for many years now and we have always been more than happy with their approach to our properties and have loved the pro active way in which they've d... See more
Company replied
Elizabeth Cooke has been absolutely brilliant from the beginning right until the end of our journey. As first time buyers we did not have a good understanding of the process but Elizabeth explai... See more
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Company details
Written by the company
We are a family run estate agent with over 55 years of experience in the Wakefield and Pontefract areas. Open 7 days a week, we offer expert support with selling, letting, buying and mortgages — all under one roof. With a focus on personal service, honest advice and local knowledge, we are proud to have helped thousands of people move home with confidence.
Contact info
Northgate 66, WF1 3AP, Wakefield, United Kingdom
- 01924 291294
- mail@richardkendall.co.uk
- richardkendall.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Excellent service
We found the service at Richard Kendall’s to be excellent particularly in comparison to our agent on the sale side. Both Joanne & Donna were very efficient & kept us updated every step of the way. Congratulations on excellent customer service.
July 14, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Joanne and Donna provided such an efficient service and kept you fully informed every step of the way.
Your comments about the level of customer service mean a great deal to us, and we will be sure to pass your kind words on to them both.
Thank you again for choosing Richard Kendall.
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Donna and Joanne at the Wakefield…
Donna and Joanne at the Wakefield branch were brilliant in dealing with the sale of our property.
They kept us informed and were available to answer questions e ery step of the way.
They dealt with all issues pertaining to solicitors quickly.
Would highly recommend.
July 19, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Donna and Joanne supported you so well throughout the sale of your property and kept you fully informed every step of the way.
It is great to know they were always available to answer your questions and dealt with any solicitor related issues quickly and efficiently.
We will be sure to pass your kind words on to them both.
Thank you again for choosing Richard Kendall and for your recommendation.
Joanne and Donna have been excellent…
Joanne and Donna have been excellent from their first conversation with us to the end of our sales journey.
We cannot thank them enough for their constant help, communication,professionalism but most of all their support.
We would highly recommend using Richard Kendall.
Once again thank you
July 18, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Joanne and Donna supported you so well from your very first conversation right through to the end of your sale.
Their communication, professionalism and continued support clearly made a real difference, and we will be sure to pass your kind words on to them both.
Your recommendation means a great deal to us.
Thank you again for choosing Richard Kendall.
Both Donna & Joanne at Richard Kendall…
Both Donna & Joanne at Richard Kendall Estate agent were brilliant . Super professional at all times , great communication throughout this process. I would 100% highly recommend this organisation and Joanne and Donna if you are looking to buy or sell a property. I would also like to thank them personally and should I ever decide to sell ( hopefully not for a long time ) I would use Richard Kendall Estate Agent for the transaction .
July 15, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Donna and Joanne provided such professional support and kept communication clear throughout the whole process.
Your recommendation means a great deal to us, and it is lovely to know that you would choose Richard Kendall again should you decide to sell in the future.
We will be sure to pass your personal thanks and kind words on to Donna and Joanne.
Thank you again for choosing Richard Kendall, and we wish you lots of happiness in your new home.
Personal service
Jessica Judd has been managing my rental property, sourcing a new tenant and providing guidance throughout the process. I live in Australia so effective communication is key as the time difference can be very challenging. Jess has been really proactive, and has kept me updated every step of the way, which I really appreciate. It’s refreshing to see someone taking ownership and demonstrating good customer service in an age of everything being digital, not personal.
July 16, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Jessica has provided such proactive and reliable support while managing the letting of your property.
Your trust and recommendation mean a great deal to us. We will be sure to pass your kind words on to Jessica and the wider team.
Thank you again for choosing Richard Kendall.
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Elizabeth Cooke
A massive thank you to Elizabeth Cooke! Elizabeth made the process so stress free and from day one she updated me on a regular basis and was on the ball chasing all involved. I would not hesitate to recommend Elizabeth. Once again thank you :)
July 15, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Elizabeth made the process feel so stress free and kept you regularly updated from day one.
Her proactive approach and determination to keep everything moving are exactly the level of service we aim to provide.
We will be sure to pass your kind words on to Liz.
Thank you again for choosing Richard Kendall and for your recommendation.
Alice and the team at Richard Kendall…
Alice and the team at Richard Kendall have been great over the past 2.5 years. Great staff with a very personable approach and frequent updates during periods of uncertainty have made life on the property ladder significantly easier. I would happily recommend them.
July 14, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review and for your continued trust over the past two and a half years.
We are delighted to hear that Alice and the team have supported you so well. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Alice and the wider team.
Thank you again for choosing Richard Kendall.
Elizabeth Cooke was excellent…
Elizabeth Cooke was excellent throughout the sale of my property. She was professional, proactive, and always kept me updated with regular communication, so I always knew what was happening. She worked hard to keep the sale moving, chasing the buyer frequently and following up on outstanding matters to avoid delays. I really appreciated her dedication and would happily recommend her to anyone looking for a reliable and committed estate agent.
July 2, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Elizabeth supported you so well throughout your sale and kept you fully informed every step of the way.
Her proactive approach, regular communication and determination to keep everything moving are exactly the qualities we are proud to provide.
We will be sure to pass your kind words on to Liz.
Thank you again for choosing Richard Kendall and for your recommendation.
Sold my house with Richard Kendall
Sold my house with Richard Kendall - specifically Elizabeth Cooke - she was extremely professional and helpful throughout the sale, ringing me with useful updates and advice. My house sold very quickly and I am very grateful to Liz and the team.
June 30, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Elizabeth provided such professional and helpful support throughout the sale of your home. Keeping clients informed with regular updates and offering helpful advice is exactly the level of service we strive to provide.
It is fantastic to know that your home sold so quickly, and we will be sure to pass your kind words on to Liz and the rest of the team.
Thank you again for choosing Richard Kendall. We truly appreciate your support and wish you all the very best for the future.
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Amber was brilliant from start to…
Amber was brilliant from start to finish, keeping me updated every week even on weeks there was nothing to update she would always just check in
June 27, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your lovely review.
We are delighted to hear that Amber provided such fantastic support throughout your move. Keeping clients updated every week, even when there is little to report, is exactly the level of communication we strive to provide and can make all the difference during the process.
We will be sure to pass your kind words on to Amber, who will be delighted to receive your feedback.
Thank you again for choosing Richard Kendall. We truly appreciate your support and wish you all the very best for the future.
Elizibeth Cooke was fantastic every…
Elizibeth Cooke was fantastic every week giving us updates and chasing the solicitors from all sides. I would highly recommend and use again.
June 29, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Elizabeth provided such fantastic support throughout your move. Keeping clients updated every week and proactively chasing all parties to keep the process moving is exactly the level of service we strive to provide.
We will be sure to pass your kind words on to Liz, who will be delighted to receive such lovely feedback.
Thank you again for your recommendation and for choosing Richard Kendall. We truly appreciate your support.
Reply from Richard Kendall Estate Agent
Thank you for taking the time to leave a review for Liz.
Always in front of legislation working…
Always in front of legislation working as a team keeping eye on each other for compliance and audits provides landlords with confidence - for me Kendall`s maintained consistency from 1992. THANK YOU
June 30, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that our proactive approach to legislation, compliance and teamwork has given you confidence over the years. Keeping ahead of changes and maintaining the highest standards for our landlords is something we are very proud of.
Your continued trust and support since 1992 mean a great deal to us, and we are truly grateful for your loyalty over so many years.
Thank you again for choosing Richard Kendall. We look forward to continuing to support you for many years to come.
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Professional, diligent and caring
Karen Marijewko was professional, diligent, helpful and caring in her dealings with me selling my house following the death of my husband. She was kind and compassionate and kept me informed of what was happening. I would definitely recommend Richard Kendall and Karen to deal with selling your house
May 27, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your kind and heartfelt review. We are truly grateful for your lovely words and are delighted to hear that Karen was able to support you with professionalism, care and compassion during such a difficult time. Keeping you informed and providing reassurance throughout the process is exactly the level of service we strive to deliver.
We will be sure to pass your kind comments on to Karen, who will be deeply touched by your feedback.
Thank you again for placing your trust in Richard Kendall. Your recommendation means a great deal to us, and we wish you all the very best for the future.
If you are thinking of listing yoThe "Overvalue to Instruct, Reduce to Sell" Tactic — Look at the Dataur…
If you are thinking of listing your house with Richard Kendall in Wakefield because they gave you the highest valuation, please look at their actual market activity data first. My experience is that they tend to overvalue properties to secure the listing, as the properties often don't sell at that initial price.
Don't just take my word for it — look at their recent rolling activity stats on platforms like GetAgent. For example, in a recent single-month snapshot (mid-June), they brought on 44 new listings, but in that exact same window, they had to slash the prices on 26 existing houses. That means a huge portion of their active focus is spent correcting unrealistic starting prices.
Furthermore, out of 20 properties removed or sold in that period, 6 were pulled off the market completely (frustrated sellers like myself), and the remaining ones that did sell likely took a hit on their original asking price.
Their strategy relies on flattering the seller with a high number to get the contract signed, followed by weeks of radio silence and generic comments. Save yourself the wasted weeks on the market and go with an agent who gives you an honest, achievable valuation from day one.
March 8, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
We are sorry to read that you feel disappointed with your experience. We take comments like yours seriously and would genuinely like the opportunity to investigate the circumstances surrounding your sale. Unfortunately, we are unable to identify your property from your review. If you could contact us directly with your name, property address or postcode, we would be grateful for the opportunity to look into your concerns in detail and respond appropriately.
Every property valuation is based on a range of factors, including recent comparable sales, current market conditions and our local knowledge. While market conditions can change, our aim is always to provide honest, professional advice and ongoing support throughout the selling process. This is how we have built a reputation for selling houses for nearly 60 years. It is not in our interest or over price just to gain an instruction. It is not how we operate.
We would welcome the opportunity to discuss your experience and see if there is anything we can do to address your concerns. Please contact us at mail@richardkendall.co.uk or call 01924 291294 and ask to speak with the office manager, Amanda.
My experience with Richard Kendall was…
My experience with Richard Kendall was brilliant throughout. Emily Dunbar was super helpful and kept us up to date with every little detail and chased things up as soon as we asked. Will definitely be using them again!
June 25, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that you had such a brilliant experience with Richard Kendall. It is fantastic to know that Emily kept you fully updated throughout and was always on hand to chase things up whenever needed.
We will be sure to pass your kind words on to Emily, who will be delighted to receive such lovely feedback.
Thank you again for choosing Richard Kendall. We truly appreciate your support and look forward to helping you again in the future.
Great updates from Emily
I am purchasing a house which was on the market with Richard Kendall and I have received excellent service throughout from Emily Dunbar who has kept me informed throughout the process and has chased both my solicitor and my seller’s solicitor for updates each week. Thank you!
June 23, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review.
We are delighted to hear that Emily has provided such excellent service throughout your purchase. Keeping you regularly informed and proactively chasing all parties to keep things moving is exactly the level of service we aim to provide.
We will be sure to pass your kind words on to Emily, who will be delighted to receive such lovely feedback.
Thank you again for choosing Richard Kendall, and we wish you lots of happiness in your new home.
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Elizabeth Cooke is professional
Elizabeth Cooke is professional, diligent, and obviously takes pride in her work. On top of this she is always cheerful and has a very pleasant manner.
I requested Elizabeth to deal with the sale of my house, and I am so very glad that I did. She made the whole process much easier because of her very regular updates on progress and actions done by herself and others. Extremely pleasant, would definately request her again if I was using Richard Kendall and would highly recommend her personally. She is a credit to the company and her profession.
June 19, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful and thoughtful review.
We are delighted to hear that Elizabeth made such a positive difference to your experience and helped make the sale of your home feel much easier. Her professionalism, diligence and regular communication are qualities we are incredibly proud of, and it is lovely to know that her cheerful and approachable manner made the journey even better for you.
It means a great deal to hear that you specifically requested Elizabeth to handle your sale and would happily work with her again in the future.
We will be sure to pass your kind words on to Liz. She will be thrilled to know that her efforts were so appreciated.
Thank you again for choosing Richard Kendall and for your recommendation. We truly appreciate your support.
Karen Marijewko
Karen Marijewko was a star during the conveyancing process. The solicitors were poorly performing but she managed to push through the conveyancing, keeping them on their toes at all time. Thanks Karen.
June 12, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your lovely review.
We are delighted to hear that Karen supported you so well throughout the conveyancing process. Property transactions can sometimes present challenges, so having someone proactively keeping things moving and ensuring everyone stays on track can make a real difference.
We will be sure to pass your kind words on to Karen, who will be thrilled to receive such wonderful feedback.
Thank you again for choosing Richard Kendall and for taking the time to share your experience.
Apartment Sale
Karen was great end-to-end. Got me the sale price I wanted and kept me
informed throughout. Fees were reasonable as well. I’ve used Richard Kendall for a few sales now.
June 12, 2026
Unprompted review
Reply from Richard Kendall Estate Agent
Thank you so much for your wonderful review and for your continued trust in Richard Kendall.
We are delighted to hear that Karen secured the result you were hoping for and kept you fully informed throughout the process. It is also great to know that you found our fees to be fair and our service to be good value.
Your continued support means a great deal to us, and we will be sure to pass your kind words on to Karen.
Thank you again for choosing Richard Kendall for your property sales. We truly appreciate your loyalty.
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