Richard Kendall Estate Agent Reviews 

1,125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and consistently supportive throughout the entire moving process. Many people note that dedicated team members go above and beyond to make property transactions smooth and stress-free. Consumers also appreciate the prompt responses and exceptionally clear communication from agents who keep everyone fully updated. Reviewers mention that the overall service provided is highly efficient, wonderfully well-managed, and makes renting or selling straightforward. Clients feel completely confident and well-supported from initial property valuations right through to the final completion day.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, dedication, and... See more

Service

People report positive experiences with service, highlighting dedicated staff who go above and beyond to... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the outstanding support and guidance... See more

Response time

Customers report a high level of satisfaction with response times and prompt communication. Reviewers... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the purchase process is managed in a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Karen Marijewko at Richard Kendall Estate Agents. She kept us fully informed throughout the entire process and made everything feel smooth and stress free. Her professionalism a... See more

Company replied

Rated 5 out of 5 stars

Elizabeth Cooke has been the most helpful, professional and super communicator for Richard Kendall. She has gone above and beyond her role to help us navigate this long and winding journey of buying... See more

Company replied

Rated 5 out of 5 stars

Karen is an absolute legend. I can’t sing her praises enough. We had a very long sale process and she kept me calm on many occasions, and helped so much with information flows between all parties invo... See more

Company replied

Rated 5 out of 5 stars

Karen Marijewko is so lovely and made us feel so looked after whilst buying our first home. She kept me constantly updated and made sure I understood the process. She really took the stress out of it... See more

Company replied


Company details

  1. Real Estate Agency
  2. Mortgage Broker
  3. Property Management Company
  4. Real Estate Auctioneer

Written by the company

We are a family run estate agent with over 55 years of experience in the Wakefield and Pontefract areas. Open 7 days a week, we offer expert support with selling, letting, buying and mortgages — all under one roof. With a focus on personal service, honest advice and local knowledge, we are proud to have helped thousands of people move home with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,125)

219 reviews in the last 12 months

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Rated 5 out of 5 stars

Elizabeth Cooke is professional

Elizabeth Cooke is professional, diligent, and obviously takes pride in her work. On top of this she is always cheerful and has a very pleasant manner.
I requested Elizabeth to deal with the sale of my house, and I am so very glad that I did. She made the whole process much easier because of her very regular updates on progress and actions done by herself and others. Extremely pleasant, would definately request her again if I was using Richard Kendall and would highly recommend her personally. She is a credit to the company and her profession.

June 19, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful and thoughtful review.

We are delighted to hear that Elizabeth made such a positive difference to your experience and helped make the sale of your home feel much easier. Her professionalism, diligence and regular communication are qualities we are incredibly proud of, and it is lovely to know that her cheerful and approachable manner made the journey even better for you.

It means a great deal to hear that you specifically requested Elizabeth to handle your sale and would happily work with her again in the future.

We will be sure to pass your kind words on to Liz. She will be thrilled to know that her efforts were so appreciated.

Thank you again for choosing Richard Kendall and for your recommendation. We truly appreciate your support.

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Rated 5 out of 5 stars

Karen Marijewko

Karen Marijewko was a star during the conveyancing process. The solicitors were poorly performing but she managed to push through the conveyancing, keeping them on their toes at all time. Thanks Karen.

June 12, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your lovely review.

We are delighted to hear that Karen supported you so well throughout the conveyancing process. Property transactions can sometimes present challenges, so having someone proactively keeping things moving and ensuring everyone stays on track can make a real difference.

We will be sure to pass your kind words on to Karen, who will be thrilled to receive such wonderful feedback.

Thank you again for choosing Richard Kendall and for taking the time to share your experience.

Rated 5 out of 5 stars

Apartment Sale

Karen was great end-to-end. Got me the sale price I wanted and kept me
informed throughout. Fees were reasonable as well. I’ve used Richard Kendall for a few sales now.

June 12, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review and for your continued trust in Richard Kendall.

We are delighted to hear that Karen secured the result you were hoping for and kept you fully informed throughout the process. It is also great to know that you found our fees to be fair and our service to be good value.

Your continued support means a great deal to us, and we will be sure to pass your kind words on to Karen.

Thank you again for choosing Richard Kendall for your property sales. We truly appreciate your loyalty.

Rated 5 out of 5 stars

A great Agent to work with.

Elizabeth Cooke was a great Agent to use for the sale of my Mum's property. She was so diligent, helpful and caring. I could not have wished for a better person to work with. The service was 100% perfect.

June 8, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that Elizabeth provided such diligent, helpful and caring support throughout the sale of your mum's property. We appreciate that these situations can be particularly important and emotional, so it is lovely to know that Liz made such a positive difference to your experience.

Your comments mean a great deal to us, and we will be sure to pass your kind words on to Elizabeth.

Thank you again for choosing Richard Kendall. We truly appreciate your feedback and recommendation.

Rated 5 out of 5 stars

Karen Marijewko gave an incredible…

Karen Marijewko gave an incredible experience for me when buying a house through Richard Kendalls Wakefield. She promptly kept me up to date and reassured me when I was getting nervous! Thank you for all of your support, I wouldn't hesitate to recommend you.

May 26, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that Karen provided such an incredible experience throughout your purchase. Buying a home can be an emotional journey, so it is lovely to know that her regular updates and reassurance helped put you at ease along the way.

We will be sure to pass your kind words on to Karen, who will be thrilled to receive such lovely feedback.

Thank you again for your recommendation and for choosing Richard Kendall. Wishing you lots of happiness in your new home.

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Rated 5 out of 5 stars

Five stars all the way

Five stars all the way. The team made selling my house an absolute breeze from start to finish. Special thanks for Eliabeth Cooke.

May 11, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your fantastic review.

We are delighted to hear that the team made selling your home feel like such a smooth and straightforward experience from start to finish.

A special thank you for mentioning Elizabeth. We will be sure to pass your kind words on to her.

Thank you again for choosing Richard Kendall. We truly appreciate your support.

Rated 5 out of 5 stars

Excellent service from Karen Marijewko

Excellent service from Karen Marijewko at Richard Kendall Estate Agents. She kept us fully informed throughout the entire process and made everything feel smooth and stress free. Her professionalism and friendly approach gave us real confidence at every stage. We absolutely love our new home and couldn’t be happier. Thank you so much for all your help Karen

June 5, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that Karen supported you so well throughout the process and helped make everything feel smooth and stress free. Keeping clients fully informed and providing reassurance every step of the way is exactly the level of service we aim to deliver.

It is lovely to know that Karen’s professionalism and friendly approach gave you confidence throughout your move.

We will be sure to pass your kind words on to Karen.

Thank you again for choosing Richard Kendall, and we are thrilled to hear that you love your new home. Wishing you many happy years there.

Rated 5 out of 5 stars

Purchase

Delighted karen Marijewko handled my purchase and went the extra mile to make things go smoothly

June 8, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you for taking the time to leave Karen a review and we wish you all the best in your new home.

Rated 5 out of 5 stars

Elizabeth Cooke - a star!

Elizabeth Cooke has been absolutely brilliant from the beginning right until the end of our journey. As first time buyers we did not have a good understanding of the process but Elizabeth explained everything clearly and her efficiency and communication has been amazing, it has really helped us along the way.

We would love to work with Elizabeth again as we know for sure it would be a stress free process.

Thank you Liz!

Faye & Lewis

June 3, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review, Faye and Lewis.

We are delighted to hear that Elizabeth supported you so well throughout your journey as first-time buyers. Buying your first home can feel overwhelming at times, so it is fantastic to know that her clear communication, guidance and efficiency helped make the process easier for you.

It is especially lovely to hear that you would happily work with Liz again in the future. We will be sure to pass your kind words on to her.

Congratulations on your first home, and we wish you both many happy years there.

Thank you again for choosing Richard Kendall.

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Rated 5 out of 5 stars

Normanton branch of Richard Kendall

I dealt with the Normanton branch for the sake of my deceased family members. Throughout Karen Dawson and her team were commercial in their outlook, professional, speedy and also very kind at a challenging time. I would thoroughly recommend Richard Kendall to my friends and relatives.

May 22, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your kind review. We are delighted to hear that Karen and the Normanton team were able to support you so well during what we appreciate was a difficult and emotional time. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Karen and the team.

Thank you again for choosing Richard Kendall, and we wish you and your family all the very best.

Rated 5 out of 5 stars

I am a first time buyer and just…

I am a first time buyer and just completed in our new home . Cannot recomd enough Karen from the sales team in Richard Kendall in Wakefield. She kept me up to date with every step
Of the process, and pushed it through with the solicitors which takes most time normally.
Thank you Karen and team we are one very happy family!

May 29, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review and congratulations on completing on your first home.

We are delighted to hear that Karen supported you so well throughout the process and kept you fully updated every step of the way. Buying your first home can be both exciting and daunting, so it is great to know that Karen helped make the journey smoother for you.

We will be sure to pass your kind words on to Karen and the Wakefield team.

Thank you again for choosing Richard Kendall. Wishing you and your family many happy years in your new home.

Rated 5 out of 5 stars

A sales journey with Richard Kendall’s :The whole selling process is an arduous…

The whole selling process is an arduous journey but when you feel like someone is really in your corner , really trying to make things happen , chasing up any loose ends or major issues then it is a massive help and relief
Karen Majiewko has those qualities in Spades : she epitomises everything that in business you want from a senior member of staff. We have used Richard Kendall’s so many times over the years and Karen never fails to deliver so a massive thank you to the firm and Karen in particular

May 28, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review and for your continued trust in Richard Kendall over the years. We completely appreciate that selling a property can be a challenging journey, so it is lovely to hear that Karen was there to support you every step of the way. Having someone in your corner, keeping things moving and tackling any issues that arise can make all the difference.

Your comments about Karen are truly appreciated. Her dedication, professionalism and commitment to our clients are qualities we are incredibly proud of, and we will be sure to pass your kind words on to her. Thank you again for your loyalty and support. It means a great deal to us, and we look forward to helping you again in the future should you ever need us.

Rated 5 out of 5 stars

I couldn't thank Karen Marijewko enough…

I couldn't thank Karen Marijewko enough for all she did to help with the sale of my house. She kept me informed throughout and made the process so much easier. She's a credit to Richard Kendall's at Wakefield.

May 28, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your lovely review.

We are delighted to hear that Karen supported you so well throughout the sale of your home and helped make the process feel much easier. Keeping you informed every step of the way is so important, and it is wonderful to know this made a difference.

Your kind words mean a great deal to us, and we will be sure to pass them on to Karen. Thank you again for choosing Richard Kendall, and we wish you all the very best for the future.

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Rated 4 out of 5 stars

Alannah was not only helpful but showed…

Alannah was not only helpful but showed a genuine desire to make sure I get the house I wanted.

She took time to explain every aspect of the process in great detail and was patient with me.

I will always recommend Richard Kendall to my friends.

May 8, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that Alannah provided such helpful and dedicated support throughout your move. Taking the time to explain the process clearly and ensuring you felt confident every step of the way is exactly the service we aim to provide.

It is lovely to know that her patience and genuine commitment helped you secure the home you wanted. We will be sure to pass your kind words on to Alannah. Thank you again for choosing Richard Kendall and for your recommendation. We wish you lots of happiness in your new home.

Rated 5 out of 5 stars

Richard Kendall Saved The Chain

With the benefit of Hindsight, Richard Kendall was the right choice, as I fear any other estate agent would have failed to complete this chain.

The team worked between my sale and onward purchase with true professional grit, helping smooth the process through. They managed the whole chain, not just the properties they were responsible for and leveraged their years of industry experience to get answers other estate agents would have failed to do so.

The whole chain would have collapsed without Richard Kendall, and specifically Elizabeth Cooke and Emily Dunbar, so when looking for an Estate Agent, consider who is going to step in to help if it goes wrong.

May 20, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your incredible review.

We are truly delighted to hear that, with the benefit of hindsight, you felt Richard Kendall was the right choice for your move. Property chains can be incredibly complex, and it is wonderful to know that the team's experience, determination and proactive approach helped keep everything together.

Your recognition of the work carried out by Elizabeth and Emily means a great deal to us. Going beyond our immediate responsibilities to help progress the wider chain and find solutions when challenges arise is something we take great pride in.

We will be sure to pass your kind words on to both Elizabeth and Emily.

Thank you again for your trust, your recommendation and for choosing Richard Kendall. We wish you every happiness in your new home.

Rated 5 out of 5 stars

Karen Marijewko was excellent all the…

Karen Marijewko was excellent all the way through the sale of my property

May 26, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your kind review.

We are delighted to hear that Karen provided such excellent support throughout the sale of your property.

We will be sure to pass your lovely comments on to her.

Thank you again for choosing Richard Kendall, and we wish you all the very best for the future.

Rated 5 out of 5 stars

Just bought our first home and had…

Just bought our first home and had amazing service throughout the whole process. A special mention to Emily Dunbar, she was always available to answer any questions and kept us updated every step of the way. We really appreciated her support, communication, and dedication from start to finish. I would highly recommend to anyone looking to buy or sell a property. Thank you again for all your help.

May 15, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review and congratulations on purchasing your first home.

We are delighted to hear that you received such great service throughout the process and that Emily supported you so well from start to finish. Being available to answer questions and keeping you updated every step of the way is exactly the level of service we aim to provide.

We will be sure to pass your kind words on to Emily, who will be thrilled to receive such lovely feedback.

Thank you for your recommendation and for choosing Richard Kendall. Wishing you lots of happiness in your new home.

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Rated 5 out of 5 stars

I've twice used Richard Kendals

I've twice used Richard Kendals, not only have they given outstanding service but got a great price too! Shout out the Elizabeth Cooke (Liz) who never failed to keep us up to date and chase things through.
Thanks to the whole team

May 22, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review and for choosing Richard Kendall not once, but twice.

We are delighted to hear that you received outstanding service and achieved such a great result on your sale.

It is especially lovely to hear your kind words about Liz. Keeping clients fully informed and helping to keep everything moving is exactly the level of service we strive to provide.

We will be sure to pass your comments on to Liz and the wider team.

Thank you again for your continued trust in Richard Kendall. It is truly appreciated.

Rated 5 out of 5 stars

Brilliant!

From start to finish we were completely involved in the process. We were also updated regularly. A very professional company with a family feel. Thank you Catherine and Shireen.

May 21, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your lovely review.

We are delighted to hear that you felt fully involved throughout the process and that the regular updates helped keep you informed every step of the way.

It is especially nice to hear that you experienced both the professionalism and family feel that we pride ourselves on.

We will be sure to pass your kind words on to Catherine and Shireen.

Thank you again for choosing Richard Kendall, and we wish you all the very best for the future.

Rated 5 out of 5 stars

Brilliant

Every member of staff we dealt with gave us complete confidence in the sale. We were guided expertly through the process and would recommend using Richard Kendall for anyone looking to sell their house.

May 21, 2026
Unprompted review
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Reply from Richard Kendall Estate Agent

Thank you so much for your wonderful review.

We are delighted to hear that every member of the team gave you confidence throughout your sale and that you felt expertly guided through the process.

Providing reassurance, clear communication and professional support is exactly what we aim to deliver, so it is lovely to know this was reflected in your experience.

Your recommendation means a great deal to us and we truly appreciate your kind words.

Thank you again for choosing Richard Kendall.

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