Richmond Rose Reviews 

69
•
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Wish I’d read these reviews before I purchased. Ordered NeeDoh advent calendars being advertised on instagram. Looked genuine but what I’ve received are fakes. I’m contacting them about return and... See more

Rated 1 out of 5 stars

What a disgrace- I bought Dysokids toy vacuum cleaners (£63) and they displayed the trademark ( tm) sign on the advert so I thought they were genuine Dyson products ( that I can get cheaper on the Dys... See more

Rated 1 out of 5 stars

I would strongly advise against using Richmond rose. Placed an order on 31st January and it arrived 6th March. I emailed them several times and was just told it was on its way. No explanation, no ap... See more

Rated 3 out of 5 stars

Things went better than expected. I was fearful having read the reviews here but my goods were delivered intact and were exactly as I expected. My three star rating is purely because of the time it t... See more

Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(69)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute crooks

Absolute crooks. I sent a query to cancel immediately which they claim I didn’t send within 9 hrs. Also they quoted 5-7 days which is false. Tracking information may as well not exist as doesn’t make any sense. They should be transparent that the items are coming from China. Clearly won’t be receiving before Christmas and they should make that clear when placing the order. Worst online company I’ve ever encountered.

December 11, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Complete scam

I ordered this at the beginning of December and paid for guaranteed delivery in a week assuming that would be enough to get it here for Christmas but apparently not. Have emailed to ask about it and received no reply. Feels pretty off to take money for a service you can’t provide. Wish I’d read these reviews firsts clearly it isn’t coming and looks like it will be useless when it does - what an absolute scam.

December 7, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID

Despite appearing to be a U.K. company, and promising Royal Mail express shipping in 4/6 days, the item has still not arrived 13 days later, and will not be here in time for Christmas. I now realise this is a Chinese company.
AVOID AVOID AVOID!!

December 21, 2022
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look