Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... See more
Location
Switch locationRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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See what reviewers are saying
We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you
Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... See more
Company replied
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, United Kingdom
- 02380 873 888
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Very smooth and efficient service
Very smooth and efficient service. Staff were polite and attentive and didn’t try to rush anything at all.

Reply from Richmond Motor Group - Suzuki Southampton
Very good experience, fantastic service
Great service, very professional and polite and not pressured on sales whatsoever.
I located a car on the website unfortunately was a different branch. This was no problem whatsoever as they transferred the car to my local branch and prepared it for inspection.

Reply from Richmond Motor Group - Suzuki Southampton
First class service
From the moment we first enquired on the car to collecting the car Geoff helped us every step of the way . He was very personable & knowledgeable & made the buying experience very enjoyable & easy , a first class service

Reply from Richmond Motor Group - Suzuki Southampton
Amazing …
From the moment we walked into the show room Jagdeep Bhakar welcomed us and helped so much nothing was to much trouble, we never had an appointment but Jag made time to sit and explain everything even took our order on the spot. Nothing was to much trouble even when I couldn't find how to happen boot. Such an amazing experience.

Reply from Richmond Motor Group - Suzuki Southampton
Great service from Richmond
I m 83 and was a bit concerned about changing my car after 10years but the sales person Geff Cain gave me great service in a friendly manner and sorted a great automatic Suzuki Swift for me, he also did the tax and logbook details which was a creat help. Thank you for making life easy!

Reply from Richmond Motor Group - Suzuki Southampton
Geoff was excellent whilst looking at a…
Geoff was excellent whilst looking at a MG SUV Yesterday and helping with the purchase of it/arranging collection! Really happy with the transparency of the service and advice provided!

Reply from Richmond Motor Group - Suzuki Southampton
Geoff was fantastic helped us with a…
Geoff was fantastic helped us with a smooth transaction. Would recommend this dealership.

Reply from Richmond Motor Group - Suzuki Southampton
A pleasure to deal with
Geoff was a pleasure to deal with , very personal & knowledgeable about the car , made the whole process seamless & enjoyable

Reply from Richmond Motor Group - Suzuki Southampton

Reply from Richmond Motor Group - Suzuki Southampton
Jeff Cain is a consummate professional
Geoff Cain is a consummate professional, most helpful in explaining whatever needed doing so. He was also extremely patient while my wife spent ages getting our bank to release the funds to purchase the car. We wish him all the very best and a long and prosperous career with the Richmond Motor Group at Totton.

Reply from Richmond Motor Group - Suzuki Southampton
Excellent service from Jag
After buying numerous cars over the last 50 years, buying a car from Jag, at Newmans Suzuki (Totton) was the best experience we have had. He was professional, polite and nothing was too much trouble. He made the whole process very easy and stress free. If you’re looking for a new or used car in Southampton we would highly recommend going to Newmans and speaking to Jag.

Reply from Richmond Motor Group - Suzuki Southampton
Jagdeep was professional and efficient
Jagdeep was professional and efficient. Very helpful.

Reply from Richmond Motor Group - Suzuki Southampton
Sam was really professional and helped…
Sam was really professional and helped us find the car we wanted. Would def recommend.

Reply from Richmond Motor Group - Suzuki Southampton
I just wanted to say a big thank you to…
I just wanted to say a big thank you to you and the team at Suzuki Southampton.
Sam and Del were exceptional and I’m really pleased with both the vehicle and the level of service provided, and I would happily recommend your dealership.

Reply from Richmond Motor Group - Suzuki Southampton
Very pleased with the service we had…
Very pleased with the service we had with Jag. He is a very nice non pushy sales man. He went through everything on my husbands list when picking up my new car. If no sorry WHEN we get another car we will be coming back to Jag definitely. He needs a pay rise too.

Reply from Richmond Motor Group - Suzuki Southampton
They were friendly and helpful
They were friendly and helpful. I would recommend them to other customers.

Reply from Richmond Motor Group - Suzuki Southampton
Great to deal with
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive and explained all the controls. She is an exceptional driver. Wonderful lady to deal with. The only negative comment is the car had no charging lead and one had to be ordered. This limits how you charge your vehicle. Del was also informative about other add on warranties'. We found Richmond showroom clean pleasant and comfortable.

Reply from Richmond Motor Group - Suzuki Southampton
Great service from Jag
Great service from Jag, friendly helpful and professional 😊

Reply from Richmond Motor Group - Suzuki Southampton
moat impressed by the salesman how led…
moat impressed by the salesman how led us through changing our car.

Reply from Richmond Motor Group - Suzuki Southampton

Reply from Richmond Motor Group - Suzuki Southampton
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