Ride Awaits Reviews 

39
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The bell and extra surprise (the cutest bracelet!) arrived yesterday. I’m so happy with my purchase. I’ve ordered and returned three bells from other companies before this and had to return them all... See more

Company replied

Rated 5 out of 5 stars

I was very skeptical about ordering through Facebook, but this one is legit! I ordered this as my husband's anniversary gift,and he loves it!! I received updated emails through out the entire proces... See more

Company replied

Rated 5 out of 5 stars

The key chain and bell are both amazing. Exactly how they look in the pictures. Customer support was fantastic throughout and everything came quickly despite the christmas/new year break.

Company replied

Rated 5 out of 5 stars

I contacted customer service for help as I had not received my order. After I contacted them, they promptly looked into my order. I was contacted and told they were reshipping, and I received the spi... See more

Company replied


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.6

All reviews

(39)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

It’s been over a week since they sent…

It’s been over a week since they sent me a link to “track” my order .The link takes me to there website .When I reach out all I get is an automated email asking if my address is correct .When I respond I hear nothing back .I do keep getting emails almost everyday to buy more products .I still haven’t even received my first order.Very disappointing.I won’t order again it almost feels like I was scammed .

December 8, 2025
Unprompted review
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Reply from Ride Awaits

Thank you for sharing this — we’re truly sorry for the frustration and the experience you’ve had. We completely understand how disappointing and concerning this feels, especially when you’re still waiting for your first order.

Please rest assured that this is not a scam, and your order is on its way. During busy periods, tracking links can unfortunately take longer to update, and sometimes they initially redirect to the carrier’s site before showing movement — which we know is confusing and frustrating.

We sincerely apologize if your replies were missed and if the automated emails made things feel impersonal. That’s not the experience we want for you. Regarding the promotional emails, those are system-generated, and we understand how upsetting they can be while you’re still waiting — we’re happy to help stop those if you’d like.

Here’s what we’re doing now:

We are personally checking your shipment with the carrier and will follow up with a clear update.

If there is any issue or abnormal delay, we will take responsibility and make it right — whether that means a replacement or a refund.

Your trust means a lot to us, and we’re truly sorry this has shaken it. Please allow us the chance to resolve this properly for you — we’re here, and we won’t leave you without a solution.

Rated 5 out of 5 stars

Wonderful experience!

Very happy with the item, the service, and great communication! Thank you for such a nice experience!
My hubby loved his gift!

September 28, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for your kind words!
We’re absolutely delighted to hear that you had a wonderful experience and that your husband loved his gift — that means the world to us! 🎁

It was a pleasure creating something special for you, and we truly appreciate your support. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful! From the craftsmanship, the amazing box and the ultra cute bag. Made my mans day when he opened it!

September 18, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for your lovely review!

We’re thrilled to hear that you loved the craftsmanship, the box, and the little bag — and even more so that it made your man’s day! 😊
It means a lot to us to know our product could help create such a special moment.

Thank you again for your support!

Rated 5 out of 5 stars

Item arrived as pictured

Item arrived as pictured. Happy with purchase

September 10, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for your kind feedback!
We're delighted to hear that the item arrived as expected and that you're happy with your purchase.

We truly appreciate your support and hope to see you again soon! 💛

Rated 4 out of 5 stars

Guardian Bell

Everything went good except no one ever responded to my questions.

September 9, 2025
Unprompted review
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Reply from Ride Awaits

Thank you for your feedback and for your order!

We're glad to hear that everything went well with the product itself, but we sincerely apologize for not responding to your questions - that's not the experience we want to deliver. Your message may have been missed unintentionally, and we’re very sorry for the oversight.

If you still have any questions or concerns, please don’t hesitate to reach out. We’ll be more than happy to assist you.

Rated 5 out of 5 stars

Amazing gift for my husband!

The bell turned out perfect. It's super nice quality and the engraving is just how I wanted it for my husband, he loves it! It took some time to get here but it was well worth the wait to see the big smile on his face. Thank you so much!

August 12, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for your kind words! We’re delighted to hear the bell turned out just as you hoped and that your husband loves it. Knowing it brought such a big smile makes the wait worthwhile for us too. We truly appreciate your patience and support. 💛

Rated 5 out of 5 stars

Happy Biker

Loved the detailed skull design on the Gremlin Bell! Made it worth the smile on my man's face and he's definitely looking forward to seeing it on the new Harley next year!!

August 5, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for the awesome review! We're thrilled to hear the skull design brought a smile to your man's face — that means the world to us. Wishing you both many safe and exciting rides ahead, especially on that new Harley next year! 🏍️💨
Ride safe and stay lucky!

Rated 5 out of 5 stars

Best products and customer service!

The bell and extra surprise (the cutest bracelet!) arrived yesterday. I’m so happy with my purchase. I’ve ordered and returned three bells from other companies before this and had to return them all due to terrible quality! This gremlin bell is the first that is truly the quality that my man deserves for his ride and I’m so excited to give it to him. It’s perfect.

Thank you for the wonderful products and excellent customer service. Truly appreciated.

August 3, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for your kind words! We’re absolutely delighted to hear that the bell—and the little surprise—brought you joy. It means a lot to us that you chose us after such a long search, and we’re honored to provide something worthy of your man’s ride.
Your appreciation truly keeps us going. Thank you again for your support! 💛

Rated 5 out of 5 stars

Great product, wonderful purchasing experience

The product arrived in a reasonable time and was just as advertised. I would do business with this company again. Beautiful gremlin bell, well made from quality materials!

July 23, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for your kind words!

We’re thrilled to hear you loved the bell and had a smooth experience with us. It means a lot to know you’d shop with us again - we truly appreciate your support!

Rated 5 out of 5 stars

Made well

Made well, daughter picked out what she wanted for her dad. It was exactly what she ordered.

July 19, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for your thoughtful review!

We’re thrilled to hear that your daughter found the perfect gift for her dad and that it turned out exactly as she ordered. Knowing it was made just right and brought a special moment to your family truly means the world to us.

Creating meaningful, well-crafted pieces for moments like these is what we’re all about. Please pass along our warm wishes to your daughter and her dad!

Rated 4 out of 5 stars

I love the gift I got for my boyfriends…

I love the gift I got for my boyfriends bike however, I wish his name was not in "red", I thought it was going to be engraved. All in all, I love it

June 2, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for your lovely feedback! We're thrilled to hear you loved the gift for your boyfriend’s bike. 💙

We really appreciate your note about the name color — we're sorry for any confusion about the engraving. We’ll definitely take your feedback on board as we work to improve the experience.

If there’s anything we can do to make it even better, feel free to reach out!

Rated 5 out of 5 stars

It is perfect Thank You!

May 27, 2025
Unprompted review
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Reply from Ride Awaits

Thank you very much for your kind feedback. We’re delighted to hear that everything met your expectations. Please don’t hesitate to reach out if there’s anything further we can assist you with.

Rated 5 out of 5 stars

Exactly what I was looking for!

I was very skeptical about ordering through Facebook, but this one is legit! I ordered this as my husband's anniversary gift,and he loves it!!
I received updated emails through out the entire process (which was very nice). It arrived in perfect condition. It is exactly what I was looking for.

May 2, 2025
Unprompted review
Ride Awaits logo

Reply from Ride Awaits

Thank you so much for your kind words! 😊
We’re thrilled to hear that your husband loved his anniversary gift and that the whole experience met your expectations — especially after your initial hesitation. It truly means a lot to us that you gave us a chance!

If you ever need another special gift, we’ll be here for you.

Rated 5 out of 5 stars

Beautiful product and display

Beautiful product and display

March 15, 2025
Unprompted review
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Reply from Ride Awaits

Thank you so much for your wonderful feedback! 😊 We're absolutely delighted to hear that you found the product and its display beautiful. We put a lot of care and effort into ensuring our items are not only well-crafted but also thoughtfully presented, so it’s incredibly rewarding to know that you’re pleased with your purchase.

If you have any questions or if there's anything else we can do to enhance your experience, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future. Enjoy your lovely item! 🌟

Rated 5 out of 5 stars

This is the second Bell I bought from…

This is the second Bell I bought from you guys and I will say second time you made me happy with your items they are great thank you

February 26, 2025
Unprompted review
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Reply from Ride Awaits

We truly appreciate you taking the time to share your experience! It means so much to us to hear that this is your second bell and that we’ve been able to bring you joy both times. Knowing that our items have met your expectations and made you happy is exactly what we strive for.

Your continued support and trust in us inspire us to keep delivering quality products and great experiences. If there’s ever anything we can do for you, please don’t hesitate to reach out—we’d love to assist you.

Thank you again for choosing us. We hope your bell brings you luck and good vibes!

Rated 5 out of 5 stars

Lost Order

I contacted customer service for help as I had not received my order. After I contacted them, they promptly looked into my order. I was contacted and told they were reshipping, and I received the spirit bell. I am pleased with the care and time customer service took to make sure that it arrived. The detail and the size of the spirit bell is what I wanted and expected.

December 8, 2024
Unprompted review
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Reply from Ride Awaits

Thank you for sharing your experience! I’m so glad to hear that our team was able to assist you quickly and ensure your spirit bell arrived safely. It’s wonderful to know it was just what you were hoping for in terms of detail and size. We always strive to provide attentive and efficient service, and it’s great to hear that you felt well cared for. Your kind words mean a lot to us, and we’re delighted that you’re happy with your purchase. Thank you for choosing us, and we hope to assist you again in the future!

Rated 5 out of 5 stars

My order was well packaged and exactly…

My order was well packaged and exactly as pictured. Shipping took a little longer than expected but the happiness on my guy’s face when I gave it to him as a gift was worth any wait! Thank you for such a beautiful piece!

December 7, 2024
Unprompted review
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Reply from Ride Awaits

Thank you so much for your lovely message! It makes us so happy to hear the piece brought a smile to your guy’s face—those moments are priceless! We’re sorry the shipping took a little longer than expected, but we’re so glad it was worth the wait for you.

We’d love to help you again anytime!

Rated 5 out of 5 stars

Ride

Was well made i love the little up box it came in.

November 28, 2024
Unprompted review
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Reply from Ride Awaits

Thank you for your feedback! We're delighted to hear you enjoyed your purchase and appreciate your support. Looking forward to serving you again!

Rated 5 out of 5 stars

The gift came early and it is awesome…

The gift came early and it is awesome my husband loves it! The engraving is beautiful

October 25, 2024
Unprompted review
Ride Awaits logo

Reply from Ride Awaits

Thank you so much for your wonderful feedback! We’re delighted to know the gift met your expectations and made a special impression. We take great care in creating meaningful, beautifully crafted items, so it’s incredibly rewarding to hear that it brought joy. We look forward to helping you celebrate more special moments in the future!

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