We purchased three 24V RiiRoo ride on Quads as Christmas Presents for our children (5, 8 and 10) and they have been the best purchase we have made in a long time. They have spent ages driving around... See more
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Review summary
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We purchased a MaxPow 24v for our four year old grandson and other grandchildren ( when they are old enough). We started with the parental remote to build his confidence. He absolutely loves it! He ev... See more
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My son got the 12V fire engine for a joint birthday and Christmas present and he absolutely loves it. The lights and fire engine noises really make for a brilliant experience for him. The remote cont... See more
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Company details
Written by the company
From Electric Ride On Cars for Kids to Quads, Go-Karts, and Scooters. All with UK Based on Customer Support and Expertise.
Contact info
Godwin Road 5, NN17 4DS, Corby, United Kingdom
- hello@riiroo.com
- riiroo.com
4.3
Excellent
6K reviews
Replied to 65% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Come to corby riiroo amazing show room for kids cars was pleasure to meet sam & Ashley brought ford super duty everything I asked was answered straight away purchased went through smoothly definitely recommend going down or speak to team before u buy
March 6, 2026
Unprompted review
Reply from RiiRoo
Hello Mohammed,
Thank you for taking the time to share your experience. We're so pleased to hear you had a great visit to our Corby showroom and that Sam and Ashley were able to help answer all your questions.
It’s fantastic to know the purchase of your Ford Super Duty went smoothly and that the team made the experience enjoyable for you. We really appreciate your recommendation and hope the lucky driver enjoys their new ride-on.
The RiiRoo Team
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I would not recommend ordering from…
I would not recommend ordering from this website.
I purchased a **Replacement Front Wheel for the MaxDrift Go Kart Kids Electric Ride On (104-950)**.
Initial price:
* Product subtotal: **€23.95**
* Shipping: **€34.95**
At checkout there was **no clear warning that the product ships from the United Kingdom**, which means EU customers may face import charges.
When the package arrived in Italy, I had to pay additional customs fees:
* **Import VAT:** €12.93
* **Administration fee:** €20.40
Total customs charges: **€33.33**
Final cost for **one single replacement wheel**:
€23.95 + €34.95 + €33.33 = **€92.23**
Paying **over €92 for one replacement wheel** is completely unreasonable.
EU customers should be aware that ordering from this site can lead to **very high unexpected import and handling fees**.
And please do not say that this is outside of your control, because you could simply include the taxes in the final price based on the destination country, so customers are not hit with surprise charges or unnecessary customs clearance administration fees just to calculate those taxes.
Because of this experience, I will never order from this website again.
March 5, 2026
Unprompted review
Reply from RiiRoo
Hello Stefano,
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating unexpected charges can be.
Unfortunately, customs fees, import VAT and administration charges are applied directly by the courier and the destination country’s customs authorities. These charges are outside of our control and are not set or received by us.
That said, we have already been in contact with DPD regarding this situation and have raised a dispute with them about the charges applied. We have also followed up again to request further clarification and are currently awaiting their response.
As soon as we receive an update from DPD regarding the outcome, we will review this further.
The RiiRoo Team
We bought the Maverick for our 4 year old
We bought the Maverick for our 4 year old for Christmas and he has been absolutely loving it so far. We had a couple of minor issues with a faulty accelerator pedal and the charger stopped working, however, on both occasions I emailed the customer service team and they were more than happy to help. They were kind, and understanding and resolved both issues really quickly,
I have always been dubious about buying online, particularly with a bigger purchase, as I like to know I can walk into a store for customer support if something goes wrong, but I absolutely cannot fault the online customer service team within Riiroo. I will definitely be a repeat customer.
March 6, 2026
Unprompted review
Reply from RiiRoo
Hello,
Thank you so much for taking the time to share your experience with us. We're delighted to hear that your 4-year-old has been loving the Maverick and that it made for a great Christmas gift.
We’re also really pleased that our customer service team was able to help quickly with the accelerator pedal and charger issues. Providing helpful, understanding support is very important to us, especially when customers are making larger online purchases, so it’s wonderful to hear that this gave you confidence in shopping with us.
Your kind words mean a great deal to the whole team, and we’re thrilled to hear you would shop with us again. We look forward to serving you in the future.
The RiiRoo Team
Reply from RiiRoo
Thank you for your review, Adam.
We really appreciate your kind words and are delighted to hear you had a great experience with our team. It means a lot to us.
The RiiRoo Team.
24v Lamborghini SVJ Drift
ORDER #191483 Placed an order for a Lamborghini Aventador SVJ 24v Drift for my daughter for Christmas. Her face when she came down and it was by the tree, was all worth it. We included the parental controls which is easy to connect and works well. We also had personal numbers plates with her name on and a personalised Santa later which was good Quality and Plenty of different options to choose from! We upgraded the seats to have the logo in it, which again is great Quality.
I have recently been in touch with customer service via a live chat with Ella. To get help connecting to the Bluetooth stereo, can’t say nice enough things about the help I received. They got back to me within a minute and were amazing!
I would certainly purchase another product from RiiRoo once my Daughter grows out of this one.
December 25, 2025
Unprompted review
Reply from RiiRoo
Thank you for your wonderful review, Richard.
We’re so pleased to hear how special Christmas morning was for your daughter and that she’s enjoying her 24v Lamborghini Aventador SVJ Drift. It’s great to know the personalised number plates, Santa letter and upgraded seats made it even more special.
We’re also delighted that Ella was able to help you quickly with the Bluetooth connection — our team always aims to provide fast and helpful support.
Thank you again for your kind words and for choosing RiiRoo. We hope your daughter has lots of fun with her Lamborghini!
The RiiRoo Team.
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We purchased the 24v Volt Racer Drift…
We purchased the 24v Volt Racer Drift Cart with Brushless Motor a few weeks ago for my 9 years old son and he absolutely loves it. It's so easy to drive, so fast and the fact that it has 2 speeds its amazing. My 22 months old son is driving it too, he loves it too. They both can fit on it! All the kids in the park are crazy about this cart. Parents asked us where we got it from because they want to get it for their kids for Eid. Even if the battery dies, its easy to carry or fits in the car. We are planning on getting 2 more so we can all go out driving together. It's a lot of fun, something different. My sons are also driving it in the house as well. Overall, we all love it!
March 4, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for your wonderful review, Camilar.
We’re absolutely delighted to hear how much your sons are enjoying the 24v Volt Racer Drift Cart — it’s fantastic that they’re both able to enjoy it and that it’s become such a hit at the park as well.
It’s lovely to hear other families are asking about it too, and we really appreciate you recommending us. Hearing that you’re planning to get two more so the whole family can drive together is brilliant.
Thank you again for taking the time to share your experience.
- The RiiRoo Team.
Superb
We’ve not brought two products for our granddaughter and we couldn’t be more happy. Both items are fantastic and such great value for money. We had a slight issue with the motorcycle but the after sales team were fantastic and the problem quickly resolved. Highly recommended.
February 27, 2026
Unprompted review
Reply from RiiRoo
Thank you for your lovely review, Mister A.
We’re so pleased to hear that you’re happy with both products for your granddaughter and that you feel they offer great value for money. It’s also wonderful to know our after sales team were able to quickly resolve the issue with the motorcycle for you.
We really appreciate your recommendation.
- The RiiRoo Team.
Do NOT buy from this company.
Do NOT buy from this company.
We bought our son a mini motorbike for Christmas costing £270, and it has been nothing but problems from the start.
Firstly, the bike arrived with a faulty fuel tank, which is extremely concerning and potentially dangerous for a product designed for children. Our son was absolutely heartbroken when he realised he couldn’t ride it.
Secondly, we ordered a red bike but a black one was delivered.
After contacting the company, they eventually sent a replacement fuel tank. However, when we finally tried to get the bike running, the pull cord snapped immediately, and we also discovered that the brakes are faulty.
It has now been three months since Christmas, and our son still hasn’t been able to ride the bike once.
For a £270 product marketed for children, the quality and safety are completely unacceptable. We are extremely disappointed and frustrated.
Please be very cautious before purchasing from this company. The products appear poorly made and unsafe for kids.
December 25, 2025
Unprompted review
Reply from RiiRoo
We’re very sorry to read that you feel this way and we appreciate the opportunity to clarify the situation for anyone reading this review.
After reviewing the order history and correspondence, we can confirm that when you initially contacted us regarding the fuel tank, a replacement fuel tank was sent out promptly at your request, which you confirmed you were happy to fit.
Regarding the colour, the model purchased is supplied with a black body shell, and the red colour is provided via a red decal/sticker set which is applied during assembly. These stickers were included with the bike as supplied.
Following your most recent concerns, we have offered to arrange a collection of the quad so our technicians can inspect it and identify exactly what has happened. This is the appropriate next step so we can properly assess the bike and resolve any faults if present.
However, we have explained that for the courier to safely transport the item, it must be securely packaged for collection. At present, you have stated that you will not package the item, which unfortunately prevents us from arranging the inspection and progressing the matter further.
We remain willing to assist and have offered a collection and inspection, which is the correct process to ensure the issue is resolved fairly and safely.
If you decide to proceed with the collection, we will be more than happy to arrange this and have our technicians review the bike.
The RiiRoo Team.
Ordered my grandson the ride on G63…
Ordered my grandson the ride on G63 very fast delivery unfortunately the power control remote was missing reported the problem within 24 hours. I had a response post the missing remote at my door so happy day would defo use again
March 2, 2026
Unprompted review
Reply from RiiRoo
Thank you for your review.
We’re really pleased to hear your grandson is enjoying the Ride On G63 and that the missing remote was quickly resolved for you. We always aim to sort any issues as fast as possible, so it’s great to know you were happy with the outcome.
Thank you for your support and we hope your grandson has lots of fun with his new ride.
- The RiiRoo Team.
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Wow. Avoid.
Customer service isn’t as bad as people made out, delivery was super fast. Can’t complain on any of that.
BUT… we purchased a £480 ranger rover ride on. When I say it arrived damaged, I mean it arrived in shocking condition, I sent the images to the support team and all they said is (below is pasted).
“I’m sorry all I can do is apologise. In that condition it shouldn’t have been sent out to you. I can offer you a £25 partial refund as a gesture of goodwill”
I’m sorry, but I wish I could upload pictures. We paid £480 for a ride-on and it came in such condition we thought it was used! We have arranged collection as the best this company went to after “speaking with the manager” was 10% partial refund back.
I would highly suggest you think twice before ordering. Pictures look incredible.
March 3, 2026
Unprompted review
Reply from RiiRoo
Thank you for your review. We’re pleased to hear that you were happy with the delivery speed and the support provided by our team.
After reviewing the order and the images you sent, we can confirm that the blemishes referenced were located under the bonnet area, meaning they would not be visible during normal use when the bonnet is closed.
As noted on our website, all ride-on cars and motorbikes are manufactured using moulded plastic bodies without a post-production finishing process. Because of this, small imperfections or light blemishes can sometimes occur on plastic panels or windscreens. This is standard across many products made with moulded plastic and is not unique to our brand.
In this case, we offered a partial refund as a gesture of goodwill, even though the marks were cosmetic and located in an area not visible during use. As you were not happy with this option, we have also arranged a collection for a full refund, which we believe is the fairest way to resolve the matter.
Our aim is always to offer reasonable solutions and support our customers, and we’re glad we’ve been able to provide the return option so the matter can be concluded.
The RiiRoo Team.
Really good customer service
So after my son owning his new unimog Mercedes for 8 months or so it broke, require a new steering motor. I contacted riiroo via email I initially had to wait a couple of months for a replacement part but after getting inpatient I contacted them again and they said they would speed up the process by removing the part I needed from one of there stock. I took the car down and they replaced the steering motor and found another fault which was the front axel was broken they replaced this all free of charger despite it being out of warranty (which I think the warranty should be longer than 6 months). I’m very grateful to the the team and the technician who all where very kind and very helpful the technician especially.
March 2, 2026
Unprompted review
Reply from RiiRoo
Thank you for your review, Luan.
We’re really pleased we were able to help get your son’s Mercedes Unimog back up and running again. Our team always aims to do everything we can to support our customers, so it’s great to hear that our technicians were able to assist and resolve the additional issue with the front axle as well.
We truly appreciate your patience during the process and your kind words about the team.
- The RiiRoo Team.
The best customer service ever! 😍
I bought my 4-year-old son a tractor from RiiRoo. My son loves it and is always on it. It’s very robust and works well on different types of terrain, climbing hills easily.
Unfortunately, as with many electronic products, a few things went wrong after six months. However, the customer service has been the best I’ve ever experienced. They sent the replacement parts immediately, along with instruction videos, and responded to all my queries very quickly.
If I buy anything else for my son in the future, I would 100% buy from them again. Things can go wrong with any product, but the most important thing is customer service and aftercare. RiiRoo definitely nails that. They are superb. 🥰
March 4, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for your wonderful review, Basak.
We’re delighted to hear how much your son is enjoying his tractor and that it’s performing well across different terrains. It’s also fantastic to know our team were able to support you quickly with replacement parts and guidance when needed.
Your kind words about our customer service and aftercare truly mean a lot to us. Thank you for taking the time to share your experience.
- The RiiRoo Team.
Great service and pricing
March 2, 2026
Unprompted review
Reply from RiiRoo
Hi Zilvinas,
Thank you for your fantastic review.
We’re so pleased to hear you were happy with both our service and pricing. That’s exactly what we strive to deliver for all our customers.
We really appreciate you taking the time to share your feedback.
- The RiiRoo Team.
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Staff were all friendly
Staff were all friendly, patient and very helpful. Lots of variety. Very impressed with the experience. Many thanks!
March 2, 2026
Unprompted review
Reply from RiiRoo
Hi Natasha,
Thank you so much for your wonderful review.
We’re delighted to hear that you found our staff friendly, patient and helpful — that’s exactly the experience we aim to provide. It’s also great to know you were impressed with the variety we offer and your overall visit.
We really appreciate you taking the time to share your feedback.
- The RiiRoo Team.
I am extremely disappointed with the…
I am extremely disappointed with the customer service I have received from RiiRoo.
I purchased two tractors and trailers for my boys for Christmas, spending almost £1,000. Unfortunately, both trailers broke on Boxing Day. Since then, we have had to use a seatbelt to stop the diggers from falling off the back, which is far from acceptable.
Two weeks ago, one of the tractors stopped working entirely. I originally contacted customer service on Boxing Day regarding replacement parts and have sent multiple follow-up emails since. Each time I am told the issue is being “chased urgently,” yet I never receive any meaningful update or resolution.
I have been informed that the damaged tractor is due to be collected tomorrow, but given the lack of communication so far, I have little confidence that I will see it returned promptly — or at all.
I paid extra for the full bundle specifically to cover situations like this. The company seems very quick to take payment, but far less willing to provide adequate aftercare or customer support when problems arise.
I am now escalating this matter to the CEO and Trading Standards, as I am exhausted from trying to resolve this through normal channels. We live on a farm, and all my boys want to do is ride their tractors — which they currently cannot do, or cannot do safely.
For £450 per tractor, plus additional costs for the bundle, this level of service is completely unacceptable. I genuinely regret not purchasing cheaper alternatives elsewhere.
I would strongly urge others to think carefully before spending their hard-earned money with this company. I have a full email trail documenting my attempts to resolve this.
February 26, 2026
Unprompted review
Our car and bow is amazing
Our car and bow was absolutely brilliant our steering wheel broke and got one sent out quick.
February 26, 2026
Unprompted review
Reply from RiiRoo
Hi Oliviya,
Thank you so much for your lovely review. We’re thrilled to hear that you’re happy with the car and bow, and that everything is running brilliantly.
We’re also glad we could get the replacement steering wheel sent out to you quickly — it’s great to know our team could help get things sorted without too much disruption.
We really appreciate you taking the time to share your experience.
- The RiiRoo Team.
Lovely people
Lovely people
Great shop
Amazing price
Highly recommend
February 25, 2026
Unprompted review
Reply from RiiRoo
Hello Jordan,
Thank you so much for your lovely review. We’re so pleased to hear you found us great to deal with and that you were happy with the price.
Your recommendation really does mean a lot to us.
Kind Regards,
- The RiiRoo Team.
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Bought 3 different vehicles from them…
Bought 3 different vehicles from them and I could not be happier. Tina and Viga were very helpful and gave me tips of how to choose the correct sizes. Highly recommend them!
February 25, 2026
Unprompted review
Reply from RiiRoo
Hello Jaroslav,
Thank you so much for your continued support – buying three vehicles from us really does mean a lot.
We’re delighted to hear that Tina and Viga were able to help you choose the correct sizes and provide useful advice. I’ll be sure to pass your kind words on to them.
We truly appreciate your recommendation.
Kind Regards,
- The RiiRoo Team.
Super Toy
Quick delivery, easy to assemble. Seems to be well made.
Works well Grandson loves it and the remote control lets him have use of it before he is old enough to control himself.
February 25, 2026
Unprompted review
Reply from RiiRoo
Hello John,
Thank you for your wonderful review. We’re so pleased to hear that the delivery was quick and that you found the vehicle easy to assemble.
It’s fantastic to know your grandson loves it, and that the parental remote control is helping him enjoy it safely before he’s ready to drive on his own. That’s exactly what it’s there for.
We really appreciate you taking the time to share your feedback.
Kind Regards,
- The RiiRoo Team.
Great services have the best off…
Great services have the best off things. Always look forward to ordering for my children. Lovely staff always happy to help.
February 24, 2026
Unprompted review
Reply from RiiRoo
Hi Tamsin,
Thank you so much for your lovely review. We’re delighted to hear that you always look forward to ordering with us and that you’ve had such positive experiences with our team. It truly means a lot to know our products and service make a difference for your children.
We really appreciate your continued support and look forward to helping you again soon.
- The RiiRoo Team.
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