We purchased three 24V RiiRoo ride on Quads as Christmas Presents for our children (5, 8 and 10) and they have been the best purchase we have made in a long time. They have spent ages driving around... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We purchased a MaxPow 24v for our four year old grandson and other grandchildren ( when they are old enough). We started with the parental remote to build his confidence. He absolutely loves it! He ev... See more
Company replied
My son got the 12V fire engine for a joint birthday and Christmas present and he absolutely loves it. The lights and fire engine noises really make for a brilliant experience for him. The remote cont... See more
Company replied
Company details
Written by the company
From Electric Ride On Cars for Kids to Quads, Go-Karts, and Scooters. All with UK Based on Customer Support and Expertise.
Contact info
Godwin Road 5, NN17 4DS, Corby, United Kingdom
- hello@riiroo.com
- riiroo.com
4.3
Excellent
6K reviews
Replied to 65% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought 3 different vehicles from them…
Bought 3 different vehicles from them and I could not be happier. Tina and Viga were very helpful and gave me tips of how to choose the correct sizes. Highly recommend them!
February 25, 2026
Unprompted review
Reply from RiiRoo
Hello Jaroslav,
Thank you so much for your continued support – buying three vehicles from us really does mean a lot.
We’re delighted to hear that Tina and Viga were able to help you choose the correct sizes and provide useful advice. I’ll be sure to pass your kind words on to them.
We truly appreciate your recommendation.
Kind Regards,
- The RiiRoo Team.
Advertisement
Super Toy
Quick delivery, easy to assemble. Seems to be well made.
Works well Grandson loves it and the remote control lets him have use of it before he is old enough to control himself.
February 25, 2026
Unprompted review
Reply from RiiRoo
Hello John,
Thank you for your wonderful review. We’re so pleased to hear that the delivery was quick and that you found the vehicle easy to assemble.
It’s fantastic to know your grandson loves it, and that the parental remote control is helping him enjoy it safely before he’s ready to drive on his own. That’s exactly what it’s there for.
We really appreciate you taking the time to share your feedback.
Kind Regards,
- The RiiRoo Team.
Great services have the best off…
Great services have the best off things. Always look forward to ordering for my children. Lovely staff always happy to help.
February 24, 2026
Unprompted review
Reply from RiiRoo
Hi Tamsin,
Thank you so much for your lovely review. We’re delighted to hear that you always look forward to ordering with us and that you’ve had such positive experiences with our team. It truly means a lot to know our products and service make a difference for your children.
We really appreciate your continued support and look forward to helping you again soon.
- The RiiRoo Team.
I recently purchased a drift cart and a…
I recently purchased a drift cart and a children’s lorry from RiiRoo and I couldn’t be happier with the experience. The team were incredibly helpful from start to finish, answering all my questions and making the whole process smooth and stress-free. The products arrived as expected and the quality is fantastic. Excellent customer service and a great company to buy from — highly recommend RiiRoo!
February 17, 2026
Unprompted review
Reply from RiiRoo
Hi Bianca,
Thank you so much for taking the time to leave such a wonderful review. We’re absolutely thrilled to hear how happy you are with your drift cart and children’s lorry.
It’s fantastic to know that our team were able to support you from start to finish and make the whole process smooth and stress-free. We always aim to provide both great products and excellent customer service, so your recommendation truly means a lot to us.
We hope the little ones are having an amazing time with their new rides, and we look forward to welcoming you back again in the future.
- The RiiRoo Team.
Amazing customer Service!
Amazing customer Service!! Also the product is great my baby loves it !! Will definitely be purchasing again. Highly recommend ❤️
February 24, 2026
Unprompted review
Reply from RiiRoo
Hi Laiba,
Thank you so much for your fantastic review. We’re delighted to hear that you had such a great experience with our customer service and that your little one loves their new product.
Your kind words and recommendation truly mean a lot to us. We look forward to welcoming you back for your next purchase.
- The RiiRoo Team.
Advertisement
Disappointing
I went over my budget for Christmas for my child on this website so I was really disappointed. It was frustrating paying so much for the item and then having to pay customs on top of it. I was not aware that the remote was not included in the price and had to pay extra which was my oversight but still disappointing.
To their credit the company offered to send a free remote which I appreciated. Unfortunately the remote arrived without the back cover and took weeks to arrive, not in time for Christmas, even though it was my child’s main present. I had to chase the company multiple times for updates including for the replacement cover which never arrived initially and required more follow-ups. In the end they refused to send the parcel with the remote back again even though it never arrived, saying it would cost too much.
I am disappointed and wouldn’t order from this company again to be honest.
December 14, 2025
Unprompted review
Great customer service and quick…
Great customer service and quick response to contact made.
February 19, 2026
Unprompted review
Reply from RiiRoo
Hi Jade,
Thank you for your lovely review. We’re so pleased to hear that you were happy with our customer service and the quick response when you got in touch.
We really appreciate you taking the time to share your feedback and hope to assist you again in the future.
- The RiiRoo Team.
Excellent product
Excellent product - the drift kart is so much fun. Even better customer service
February 19, 2026
Unprompted review
Reply from RiiRoo
Hi Leyton,
Thank you for your brilliant review. We’re so pleased to hear you’re enjoying the drift kart — they really are great fun.
It’s also fantastic to know you felt the customer service was even better. That means a great deal to us.
We truly appreciate your support and hope there’s lots more drifting fun to come.
- The RiiRoo Team.
Top company very quick on delivery…
Top company very quick on delivery would definitely recommend
February 4, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for your kind words, Gavin.
We’re delighted to hear you were happy with the quick delivery and your experience with us. Your recommendation truly means a lot to the whole team.
Enjoy your purchase, and thank you again for choosing RiiRoo.
- The RiiRoo Team
Advertisement
RiiRoo Drift Karts…
Bought my son's the RiiRoo Drift Karts for Christmas. Great fun in the wet or dry. Solid and well built can withstand the odd bump that comes with a 6 and 8 years old racing. Even replaced a broken motor under warranty with no stress or issues. Great company and product
February 5, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for your fantastic review, Jake.
We’re thrilled to hear your sons are having such great fun with their Drift Karts — in both wet and dry weather. It’s great to know they’re standing up to some proper racing too.
We’re also really pleased we could get the replacement motor sorted for you quickly and without hassle. That’s exactly the experience we aim to provide.
Thank you again for your support and for choosing RiiRoo.
- The RiiRoo Team
Great product and the team were most…
Great product and the team were most helpful with my request.
Thank you
February 17, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for your lovely feedback.
We’re delighted to hear you’re happy with the product and that the team were able to help with your request. That’s exactly what we’re here for.
We truly appreciate you taking the time to share your experience.
- The RiiRoo Team
This is the 2nd time purchasing from…
This is the 2nd time purchasing from RiiRoo and they have absolutely smashed it again! The 36v, 1000w quad bike is absolutely brilliant! So much fun!
I also received excellent customer service from Ronnie, Kayleigh and Ashley. They went above and beyond to help throughout! Thank you!
February 17, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for coming back to us for a second purchase, Bethanie.
We’re absolutely thrilled to hear you’re loving the 36v 1000w quad bike — they really are great fun.
It’s also fantastic to know Ronnie, Kayleigh and Ashley were able to support you and make the experience a positive one. We’ll be sure to pass your kind words on to them.
Thank you again for your continued support — it truly means a lot to us.
- The RiiRoo Team
A small problem with our new car was…
A small problem with our new car was dealt with swiftly and efficiently by Ashley at RiiRoo. Excellent! Very satisfied!
February 17, 2026
Unprompted review
Reply from RiiRoo
Thank you for your lovely review, Richard.
We’re so pleased to hear that the issue with your new car was resolved swiftly and efficiently. That’s exactly the level of service we aim to provide.
We truly appreciate your feedback and are delighted you’re very satisfied.
- The RiiRoo Team
Advertisement
Bought pink audi Q7 for my…
Bought pink audi Q7 for my granddaughter for her 3rd birthday and she loves it , was worried how long battery would last and was not disappointed and had more than a hour none stop ride . Riiroo also we're very quick with delivery and most of all would highly recommend to anyone .
February 8, 2026
Unprompted review
Reply from RiiRoo
Hi David,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your granddaughter loves her pink Audi Q7 — what a fantastic 3rd birthday present.
It’s great to know the battery life exceeded your expectations and that she enjoyed over an hour of non-stop fun. We’re also pleased that you were happy with the speedy delivery.
Thank you again for your recommendation — it really means a lot to us.
- The RiiRoo Team.
Visit today store in person and had…
Visit today store in person and had very good experience and customer service price and condition is really good happy and hope come back soon
February 16, 2026
Unprompted review
Reply from RiiRoo
Hi Mario,
Thank you for visiting us in store and for taking the time to leave such a lovely review. We’re so pleased to hear you had a very good experience and were happy with the customer service, pricing and product condition.
It was a pleasure to have you with us, and we look forward to welcoming you back again soon.
- The RiiRoo Team.
Great customer service
Great customer service. Very friendly and helpful. Thank you
February 16, 2026
Unprompted review
Reply from RiiRoo
Hi,
Thank you so much for your lovely review. We’re delighted to hear you found our team friendly and helpful — great customer service is always what we aim for.
We really appreciate you taking the time to share your experience.
- The RiiRoo Team.
Excellent product
Excellent product, better than expected for the money. Great customer service. Thank you Kayleigh.
Would definitely buy from you this company again.
February 16, 2026
Unprompted review
Reply from RiiRoo
Hi Alastair,
Thank you so much for your fantastic review. We’re delighted to hear the product exceeded your expectations and that you felt it was great value for money.
It’s also wonderful to know you were happy with the customer service — your kind words mean a lot, and I’ll be sure to pass them on to Kayleigh.
We truly appreciate your support and look forward to welcoming you back again in the future.
- The RiiRoo Team.
Advertisement
Terrible Customer Service and Lack of Support
I purchased a car from Riiroo 8 months ago, only to find that the rear lights stopped working completely after 6 months, and now the left headlight is dead. The warranty offered was just 6 months, which seems inadequate for a product of this nature.
I opened a case via their website 3 weeks ago, but I’ve yet to receive any response. The level of customer service I’ve experienced is shockingly poor – it’s as if they don’t care at all. This is very similar to my experience with Temu, despite Riiroo being based in the UK, where you'd expect better standards.
I understand products may have issues, but offering no support, charging a fortune for repairs, and failing to provide a reasonable warranty (especially under 1 year) is unacceptable. I would not recommend buying from Riiroo unless you enjoy paying for products without any reliable after-sales service.
April 1, 2025
Unprompted review
I bought a 12 v Aston Martin electric…
I bought a 12 v Aston Martin electric car for my 3 year old. I was skeptical at the low price under order ***072 but to my suprise the car is absolutely epic. I then decided that I wanted the parent control so I reached out and they replied very quickly and agreed to send a remote out separately. Great customer service, very happy little boy too!
February 12, 2026
Unprompted review
Reply from RiiRoo
Hello Gaz,
Thank you so much for taking the time to share this — we really appreciate it!
We’re so pleased to hear the 12V Aston Martin exceeded your expectations, especially after being unsure at first. It’s brilliant to know your little boy is loving it — that’s exactly what we aim for!
I’m also glad we could get the parent remote sorted for you quickly. Thank you for your kind words about our customer service, it genuinely means a lot to the team.
We hope your little one enjoys many more epic drives!
- The RiiRoo Team
Such an amazing little motorbike
Such an amazing little motorbike. A great buy and my son loves it
February 2, 2026
Unprompted review
Reply from RiiRoo
Hello Sara,
Thank you so much for your lovely review!
We’re thrilled to hear your son loves his new motorbike — that’s exactly what we love to hear. We hope he has lots of fun adventures with it!
- The RiiRoo Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.