Something went wrong with the payment at first, after getting in contact, they fixed the problem and responded quickly to the issue. After getting the order ready, they ran into an shortage in product... See more
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See what reviewers are saying
Best quality and great delivery service. I'm come back for next order.
Order to Delivery 1 Day! Super fast. Excellent service! Fabric quality as expected since I ordered a sample first. Sample price lowest I have seen. Made it very easy to select. Will return for future... See more
Fabric by itself is beautiful,but customer service is very bad. I had holes in some pieces of fabric, company do not offer any solution and say all things just to avoid compense their fault. Better c... See more
Company details
Information provided by various external sources
Rijs Textiles does online sales in fabrics and haberdasheries to individuals and businesses throughout Europe. Fabrics can be ordered per meter, with a minimum of 0.5 meter. Starting at 6 meter per product and with a minimum order of 200 euro, it is possible to order at the fabric wholesale. Haberdasheries are also for sale per package, at a beneficial rate. Read more on rijstextiles.com
Contact info
Docklands 1, 5026 SL, Tilburg, Netherlands
- 31137370133
- support@rijstextiles.com
- rijstextiles.com
4.5
Excellent
549 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad samples.
I ordered some samples from Rijs Textiles for an important project. They took a month to arrive, so before they got here, I ordered from a different store, and I'm glad I did. When they finally did arrive, they are crudely stapled to a piece of paper and are so chopped up they can't even be called samples. These were just scraps they had laying around. There is one "bite" mark of pinking sheers on the corner of one sample, so they do have them, yet the rest of the sample (and the others) was cut with normal scissors, which means it almost frayed into nothing. Two of the samples are for stretch fabric, yet the samples don't stretch. They are too small to be able to stretch, so even if I was still interested in buying from them, I still have no idea if the fabric would be suitable. These "samples" have left me with 0 confidence in their fabrics.
May 21, 2025
Unprompted review
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TOP fabrics and service
I order from Rijs Textiles a few years and I have only good experience. Quality of fabrics is TOP, fastness of delivery absolutely perfekt and when I have some questions, I get from support ever good answer. I can recomanded Rijs Textiles to all who need quality fabrics.
March 13, 2025
Unprompted review
Reply from Rijstextiles B.V.
Thank you so much for your kind words and for being a loyal customer over the years! We are thrilled to hear that you are satisfied with the quality of our fabrics, fast delivery, and customer support.
Your recommendation means a lot to us, and we truly appreciate your trust in Rijs Textiles. We look forward to serving you again in the future!
Everything great!
Fast shipping, well packaged, great quality of fabric. :) I am very happy and will buy again in the future.
February 24, 2025
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Great selection
Great selection, simple but efficient e-commerce solution and prompt delivery. So I will shop again for sure!
November 25, 2024
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The description doesn't match the item.
The description doesn't match the item.
It has two different layers, but the description doesn't explain it.
Customer service doesn't offer a total refund, but the issue is from Rijs textile.
April 24, 2024
Reply from Rijstextiles B.V.
Liebe Nina,
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit unserem Service zufrieden sind.
Ihre Zufriedenheit ist unser oberstes Ziel, und wir werden weiterhin unser Bestes tun, um Ihnen einen exzellenten Service zu bieten.
Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind jederzeit gerne für Sie da.
Nochmals vielen Dank für Ihr Vertrauen, und wir hoffen, Sie bald wieder als zufriedene Kundin begrüßen zu dürfen!
Mit freundlichen Grüßen,
Support
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good quality and fast shipping
I am very satisfied with the fabrics, the shipping is fast.
I like this store because there is a very big variety of products
December 27, 2023
Reply from Rijstextiles B.V.
Dear Vanda Capitte,
Thank you for your feedback. We appreciate your understanding regarding the availability of some of our items.
You are correct; certain fabrics may be out of stock for a period. However, we do consider restocking products based on customer interest. If enough customers express their interest in a particular item, we will prioritize restocking it.
Customer feedback and demand play a significant role in our product selection, so your input is valuable to us. If there are specific items you'd like to see back in stock, please feel free to let us know, and we'll do our best to accommodate your requests.
If you have any more questions or need further assistance, please don't hesitate to reach out to us. We're here to help.
Thank you for your support, and we look forward to serving you in the future.
Reply from Rijstextiles B.V.
Dear Nathalie Schmidt,
Thank you for choosing us for your first order, and for taking the time to share your feedback. We're thrilled to hear that you are happy with your order and that you found the ordering process and shipping to be fast and efficient.
Customer satisfaction is our top priority, and it's always rewarding to know that our efforts have met your expectations.
If you have any questions or need assistance with future orders, please don't hesitate to reach out to us. We're here to help.
Once again, thank you for your order, and we look forward to serving you again in the future.
Kind regards,
Support
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Our order
After ordering the fabric, I was kept informed of the process via email.
The fabric was delivered quickly and meets expectations.
September 25, 2023
Reply from Rijstextiles B.V.
Thank you so much for taking the time to leave us such a positive review! We truly appreciate your feedback and are thrilled to hear that you were kept informed throughout the process via email and that the fabric not only arrived promptly but also met your expectations.
Customer satisfaction is our top priority, and it's always rewarding to know that our efforts are making a difference.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to help!
Thanks again for choosing us, and we look forward to serving you again in the future.
Always great
Always great, great products. Would give full score if you sent the order from storage a bit faster. Otherwise, I have no issues at all. Fully satisfied
August 24, 2023
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