Riley Scooters Reviews 

117
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

The product is potentially very good. However got delivered with a flat tyre. Read through and saw that the customer service is shocking. App is pointless the only real feature being that it’s downloa... See more

Rated 1 out of 5 stars

I bought a scooter RS2 a few months ago. Scooter arrived with a flat tyre. After a couple of emails, pictures and explanations they sent me a new inner tube and tyre, but I paid for the service.... See more

Rated 1 out of 5 stars

Sent my scooter to be fixed on 22 December 23 still waiting for it to be fixed 29 January 24 email them they say it will be ready, phoned up next day and they say waiting for the part. Phoned again 2... See more

Rated 5 out of 5 stars

Just purchased 2 RB1 ebikes, look really well made neat and tidy cover all our needs for the campervan experience. Had a weekend really using them to their full potential and seem perfect. Just ema... See more

Company details

  1. Motor Scooter Dealer

Written by the company

Riley Scooters is the UK's leading e-scooter company, providing attractive and modern scooters for a eco-friendly and modern mode of transport. Our electric scooters are the first to have detachable battery packs and are lightweight and foldable to get you where you are going, hassle free. We aim to provide excellent customer service, pre and post sale, and continuously strive to do better! That's why we take our reviews seriously and encourage all of our customers to provide us feedback on Trustpilot. Share your rides with us on social media #rileyscooters


Contact info

2.8

Average

TrustScore 3 out of 5

117 reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(117)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Freedom

I bought this RS2 as a way to adventure and explore in nature again due to long term ill health and incapacity. I’ve ridden it through woodland, over grass and gravel tracks and I’ve surfed the tarmac on it. I absolutely love it! It feels like its given me the ability to live again :)

July 8, 2021
Unprompted review
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Rated 5 out of 5 stars

New to scootering!!

Ordered and received the scooter in a quick time!
Had a small issue once opened and they have swiftly sorted it and got me on my way in 24hours.
The scooter itself is fantastic and a great fun way to get to work, would recommend based on the build quality and battery life!
Great work!!

July 5, 2021
Unprompted review
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Rated 5 out of 5 stars

Riley RS2 Scooter around £480

I had bought my new Riley RS2 scooter on Amazon but after 2 months developed a e6 throttle error. I contacted Riley Scooter after 3 days was told to return scooter at Riley's own cost. I had thrown box away so had to plead with a cycle king shop who Riley had recommend to get a big enough box to return. Once I returned the scooter Hayden who is MD contacted me every step of the way and repaired my scooter and due to inconvenience caused serviced the scooter and free replacement brake changed too. Since I got my scooter back it is better than new. My thoughts are now that this is best scooter I've owned and I've had 2 before but this scooter is the best by far. The service I received was and is second to none and I would highly recommend anyone looking for a scooter to buy this one as for the after service and quality and sturdiness it is absolutely fantastic and I cannot recommend more that if you are in 2 minds on which scooter to buy go for the Riley rs2 scooter you will not regret it I promise it's well worth the money.

June 19, 2021
Unprompted review
Rated 5 out of 5 stars

ordered a scooter through a third party…

ordered a scooter through a third party only to realise they didnt ship to northern ireland,on the off chance i contacted riley scooters to see if there was anything could be done as it was a birthday present,was willing to pay whatever it cost to get it here so after dropping them an email they got back to me within a couple of hours and told me theyd be happy to ship it at a cost their taking themselves as a good will gesture,to say im happy is an understatment,what a lovely thing to do and for that im extremely thankful,good to see theres still some good in todays world!

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

RS2 customised

Had my RS2 for a while and also had it customised. Very pleased with it!! It's faster and looks better than all the other e-scooters I've seen!

June 8, 2021
Unprompted review
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Rated 5 out of 5 stars

Great scooter

I've just have it for a couple of days, but it's great. It's really funny to ride and easy to ensamble.
Delivered on time and until now, it works perfectly.

June 3, 2021
Unprompted review
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Rated 5 out of 5 stars

Brilliant piece of kit

Brilliant piece of kit. Superb engineering and design. Removable battery is a game changer. Fantastic lightweight compact transport solution. Love it!

May 11, 2021
Unprompted review
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Rated 5 out of 5 stars

Just reviewed the RS1 on my YouTube…

Just reviewed the RS1 on my YouTube channel ChigzTechReviews. The scooter is great for the price and the following stood out for me.

- Removable battery
- Fast 2 hour charge
- Comfortable ride
- Well engineered / Design
- Pneumatic anti-puncture tires. (Tubeless)
- Decent power, speed and range
- UK company / UK warranty

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality constructed unit

Great quality constructed unit. Had a little issue with delivery but Hayden at Riley team jumped straight onto it, communicated well and resolved. The issue was DHL not them. Scooter arrived the following day. Very happy with the purchase.

April 21, 2021
Unprompted review

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