The Ringley Group Reviews 

741
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The lift in my building in Shoreditch has now been broken for 3 weeks. There has been almost no communication as to why that is from the Ringley Group and only stalling answers when directly address... See more

Company replied

Rated 5 out of 5 stars

I wanted to take a moment to say a huge thank you to Jonny, the Site Manager at Denham Film Studios. Everything he does for us and for the local community is genuinely appreciated. He is always so su... See more

Company replied

Rated 4 out of 5 stars

It took a while because of difficulties in contacting Lambeth Council but our flats have now got recycling bins, which are greatly appreciated. Dilara Kara has been extremely helpful in trying to get... See more

Company replied

Rated 5 out of 5 stars

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more

Company replied

Company details

  1. Property Management Company
  2. Real Estate Consultant

Written by the company

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Contact info

4.2

Great

TrustScore 4 out of 5

741 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(741)

181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Developing Community Spirit

I need to share that Ringley who inevitably have a constant work to do here in Ferry Court.
I must firstly give the housekeeping staff A+ for their hard work and always being so pleasant and helpful and efficient.
Ringley staff “pulled out the stops” to reroot the now beautifully lit Christmas tree and in a secured box! The area is paved and seats around the area.
Let us all keep this site as best as it can be with total commitment to be positive between Management, staff and residents. We too have a responsibility…
Special thanks (personally) to Suzanne and Donta for a beautyFUL area around our Christmas tree…
Thank you and blessings.
Diana
How about singing around the tree Monday 22nd Dec @6.00pm before our special celebration day on the 25th? 🎄🎄🎄

December 18, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving such a great review for the team at prospect Place

Advertisement
Rated 5 out of 5 stars

Rhys helpfulness

Rhys was more than helpful when my aunty flat was having great trouble with a drain blog he got it sort ASAP and keep in touch all the time .

December 16, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Rhys a five star review

Rated 5 out of 5 stars

Aayushi was extremely helpful :)

Aayushi was fantastic and would highly recommend going through the Ringley group. After viewing the flat we really loved, Aayushi was super supportive in helping us with our application (which was a bit more complex than usual as we'd just moved back from Australia). 5/5 service would recommend

November 17, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

It is great to hear about the assistance which Aayushi provided you with

Rated 5 out of 5 stars

Great team - pleasure to work with.

Working with Donta, Suzann, and Lindsey has been an absolute pleasure. As a contractor, I truly appreciate how professional, organized, and supportive this management team is every time we’re on site. They are always helpful, quick to communicate, and consistently ensure that everything runs smoothly.

Their positive attitude and commitment to teamwork make our jobs easier and more enjoyable. It’s rare to find a group so dedicated to creating a productive and respectful working environment. I look forward to every project we get to complete together.

Highly recommended!

December 10, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for taking the time to recognise the estates team

Advertisement
Rated 5 out of 5 stars

I had a very good experience with the…

I had a very good experience with the wonderful Aayushi. She helped at every step of our deal. I’m very glad that I chose this apartment and that Aayushi assisted me.

November 21, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for taking the time to leave a five star review for Aayushi

Rated 5 out of 5 stars

Moving to the UK and renting for the first time

Moving to the UK and renting for the first time in London is not the easiest of experiences that can leave the impression that management companies often create an impersonal experience for the tenant. I was fortunate to experience the transition to Ringley in my building and specifically the experience of interacting with Nusha. Nusha is very responsive and professional and importantly provides for a personable interaction in which queries are promptly addressed as are issues that may arise from time to time that need to be fixed.

December 10, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving such a great five star review for Nusha

Rated 5 out of 5 stars

Rhys Smeed as our junior property relationship manager

Rhys as our junior property manager: stepping into Dilara’s role when she was away, proved a great experience.

With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work.

Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach.

November 7, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to hear that Rhys was able to assist in Dilara's absence. Thank you for leaving him a five star review

Advertisement
Rated 5 out of 5 stars

Donta- providing a fantastic service!

Big thank-you to Donta for helping me understand my service charge break-down, he was really helpful and ensured I had everything I needed, thanks Donta!

December 8, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to hear that Donta was able to assist you, thank you for leaving him a five star review

Rated 5 out of 5 stars

Thank you Donta

Would just like to thanks Donta for all his help with the recent organisation of the remedial works at Prospect Place we have been undertaking. We appreciate all the hard work.

December 9, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for taking the time to recognise Donta for his support

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Aayushi while renting my flat at One Lampton Road. She was incredibly professional, friendly, and always quick to respond to any questions I had. The entire process was smooth from start to finish, and she made what could have been stressful feel easy and straightforward. I’m truly grateful for her help and would highly recommend her to anyone looking to rent a property. Thank you for everything!

October 24, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

It is great to read about how responsive Aayushi has been and supported you during the renting process.

Rated 5 out of 5 stars

Thanks for the quick work

Thanks for the quick work
It was excellent 👍
And thanks to quick response to
Dear aayushi

December 7, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Aayushi a five star review

Advertisement
Rated 5 out of 5 stars

Almost 3 years into a tenancy with the…

Almost 3 years into a tenancy with the management of Nusha and she has been very professional, competent and considerate with the tenancies. No complaints just positive things to say about her work in all aspects.
Amazing job!!!

December 9, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for sharing our feedback for Nusha over the three years into your tenancy

Rated 5 out of 5 stars

Great Experience Thanks to Nusha

Nusha was incredibly helpful throughout my tenancy. She was always responsive, professional, and genuinely caring, making every process smooth and stress-free. I truly appreciated her support and would happily recommend her to others.

December 1, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Great to read your five star review today for Nusha. Thank you for taking the time to leave her feedback.

Rated 5 out of 5 stars

It’s really a good experience for three…

It’s really a good experience for three years ago, I m about to enjoy the fourth year with the Ringley group, they are very good en services, respect, solidarity as well.

December 9, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for your five star review, was there a particular member of the team that you would like to highlight?

Rated 5 out of 5 stars

Nusha at Regency Heights, London - Resident events / activities

I am the operations manager at Kiin and we have been working with Nusha at Ringley for over 2 years now developing and implementing a social and wellbeing calendar of activities for residents at Regency Heights. She has been great to work with - responsive, friendly and providing the bridge between residents and activities. She has a good grasp of what the residents enjoy and how to engage with them. Looking forward to our continued relationship.

November 28, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for sharing your great feedback for Nusha

Advertisement
Rated 5 out of 5 stars

I’ve worked with Nusha at Regency…

I’ve worked with Nusha at Regency Heights and the experience has been excellent from start to finish. She’s responsive, clear in her communication, and always proactive in getting things resolved quickly. Working with someone who is consistently reliable makes a huge difference, and Nusha has definitely been great to work with.

Would happily recommend.

December 1, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Thank you for leaving Nusha a five star review, it is great to read about how responsive she has been

Rated 2 out of 5 stars

Appalling when it comes to managing…

Appalling when it comes to managing properties. You contact them regarding a issue and they fail to sort it but then charge extortionate amounts for cleaning and gardening services. The biggest joke is the admin fees, the amount of times I've had to chase for the service charge is a joke

December 8, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

Good morning

I have looked through our systems and can see that you sent an email on the 7th November which was replied to within 3 hours and a contractor attended. I cannot see that there are any other outstanding matters. Please could you email you assigned manager any outstanding queries you have and they will provide you with their responses.

Rated 5 out of 5 stars

Great staff in Prospect Place

From what I've seen so far Ringley do a fantastic job managing Prospect Place, the development is in great hands with the team and is well looked after. I've spoken to a few of the team on a number of occasions, namely Dan in Maintenance and Diane and Joe in Concierge and really appreciate how super helpful, approachable, reliable and friendly they are with any queries or requests I've had, creating a great atmosphere for visitors and residents alike.

Ringley clearly takes pride in the developments they manage and the PP team reflect this ethos, resulting in a lovely place to live, work or visit.

December 7, 2025
Unprompted review
The Ringley Group logo

Reply from The Ringley Group

It is always great to see the onsite staff recognised for the work that they do across our developments. Thank you for taking the time to highlight Dan, Diane and Joe.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look