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Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... See more
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The lift in my building in Shoreditch has now been broken for 3 weeks. There has been almost no communication as to why that is from the Ringley Group and only stalling answers when directly address... See more
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Just wanted to say a huge thanks to the continued friendliness and helpfulness of Chris , Michael and mark who are great assets to the concierge team at Wimbledon stadia. Especially Chris an... See more
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Company details
Written by the company
Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.
Contact info
1 Castle Road, NW1 8PR, London, United Kingdom
- 020 7267 2900
- solutions@ringley.co.uk
- ringley.co.uk
4.2
Great
742 reviews
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Replied to 93% of negative reviews
Typically replies within 1 week
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Dangerous criminals
Beware of this company. I have been living in a development "managed" by Ringley for 6 years. I put it in quotation marks are we remain eager to see any kind of management. So far we have only seen shocking mismanagement, deceit, overcharging leaseholders, bullying, threatening and abuse. Serious and very concerning defects came to light years ago, including serious fire safety defects as well as risk of collapse of balcony structures. Both of which are immediate danger to life. Ringley had knowledge of these defects but did nothing to mitigate immediate danger to life for years. Mary-Anne Bowring and Lee Harle are both responsible as directors during the time of continued neglect.
London Fire Brigade and the council had to intervene for them to start caring. Not about the safety and well-being of residents of course, but caring about converging their backs. They implemented a waking watch at extortionate costs and pushed all costs onto innocent residents as if they hadn't suffered enough. Thanks to Mary-Anne, now we live in unsafe buildings and get to pay insane amounts of money for this great pleasure. Mary-Anne Bowring also had the ingenious idea of "mitigating" unsafe balcony defects by sealing balcony doors shut. These are the only source of air in most of these flats but she was more than happy to suffocate people. This of course would not mitigate risk of collapse at all but instead it would be in direct violation of a great number of UK laws and Health and Safety regulations. Fire Safety Regulations clearly state that balcony doors must never be obstructed as these provide and escape route. Further risks are smoke accumulation, suffocation, overheating and thus making fire spread more rapidly, delayed smoke detection, delayed fire service access. It is also a major H&S risk due to inadequate ventilation (poor air quality, mould build up, build up of pollutants, etc... ). Shocking that I had to educate someone in the property business about building regulations and ask that they perhaps not violate fire safety regulations in a building that already struggles with sire safety defects. Mary-Anne's next wonderful idea was to rip balconies out and store them off site on our money. Sure, now that we understand that doors cannot be legally obstructed, why not remove the whole balcony so people can just fall straight out? Well done Mary-Anne, good thinking. The structure actually only requires a few simple fixes to be compliant. Not once did Mary-Anne consider maybe fixing the danger to life even though it would certainly be much cheaper than disassembling the structure and storing it long term. Noooo, why would she do that when she can just torture residents instead? Better to not mitigate danger to life and instead introduce further H&S violations. This woman lacks any common sense. Deliberately and systematically torturing leaseholders is a sport to her. This woman is a menace and a danger to society.
September 1, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
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Worst management company ever
Avoid those scammers at any cost!
Their only interest if to charge you more and more and nothing get fixed.
They team up with the freeholder to rip you off.
Stay away from Ringley, Grangeford, Gubbay family and Mary-Anne Bowring.
September 1, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
This so called property management…
This so called property management company are a complete disgrace.
I wish I could give no stars !
They are only on the side of the developer and freeholder.
Avoid lat all costs.
September 1, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
Ringley is a Criminal Disgrace - 0 Star Management
Before you consider The Ringley Group, I urge you to read the 1-star reviews, specifically from residents of Union Park. Our stories are not one-off complaints; they are a consistent record of systemic failure and neglect.
My experience mirrors every other review from this development. Like the reviewer from May 2024, we are also suffering with "faulty balconies and fire safety concerns" that Ringley has known about for years. As another resident stated in April, the management is "appalling," and they have consistently failed to hold the freeholder or original builder to account, instead trying to make leaseholders pay for these historic defects.
The current crisis with our lifts being out of service for over 5 weeks—stranding the elderly and vulnerable—is not new. It is a direct result of the financial mismanagement and neglect other reviewers have highlighted.
Now, their proposed "solution" is as outrageous as their neglect: to rip off our balconies and store them off-site, all at our expense. This is not a repair; it is a destruction of our property value and a blatant attempt to avoid their responsibilities.
Ringley's sudden claim of "urgent health and safety" is a cynical stunt, as they have been aware of these issues since at least 2020. This is a perfect example of what another leaseholder called "managing the building into the ground."
Directors Maryanne and Lee Harley have presided over this chaos. The portrayal of expertise is a facade. In reality, as multiple reviews from our building attest, the company acts solely in the interest of the freeholder, treating leaseholders as an endless source of funds to fix problems we did not create.
Do not be fooled by their overall rating. Look at the reviews from the people they are actually supposed to serve. The pattern at Union Park is undeniable: neglect, evasion, and passing colossal costs onto residents. We are living proof that The Ringley Group is an absolute disaster of a management company.
September 1, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
This company is a disgrace
This company is a disgrace. Ringley along with Grangeford Assessment Management and the freeholder have run the Union Park development into the ground.
They have ignored serious building defects for years endangering people’s lives. As a management agent they do not represent the interests of the leaseholders and continually side with the freeholder who has a track record of running other developments into ground.
September 1, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
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This is by far the worst management…
This is by far the worst management company I have dealt with. Their customer care is extremely poor, and they consistently overcharge while providing little to no service in return. Based on my experience, I would not even give them one star. Their practices feel misleading and exploitative — I strongly advise others to avoid getting involved.
September 1, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
Avoid at all cost!!! EDITED AFTER THE REPLY
Its a pity that we cant give "0" rating here. They have been "managing" our estate for over 6 years. All they did was to cover developer/freeholder back with original defects like heating, structural aspects ect. putting all repairs into service charge which is sky rocket now. Worst thing is they dont care about health and safety issues at all putting residents in danger. Criminals!!! I hope they will end up in jail soon - specialy Marry Anne Bowring - head of the company. Dont be fooled by those high ratings they getting recently - its a fake ones done to save the situation. I wont be supprise we all be seen her face in the news soon - name and shame for what she did as managing director.
EDIT AFTER REPLY FROM CROOKS:
ManCo director Marry Anne Bowring was at the same time the director of Ringley "the managing company" from day one when the Union Park was build. She step out about a week ago giving the director position of the ManCo (without attempt to make EGM for all leasholders) to corrupted freeholder Michael Gubbay who as well as Ringley seems to not know that we are protected against those kind of costs under the BSA2022.
Members Contributions was forced to pay as we as leasholders shouldnt pay for it as its against the law. But in Marry Anne eyes we dont have any rights as she was acting to hide original defects of developer for years. After he went into administration she now covers the freeholder back against any costs.
Hillingdon wrote to us all that litigation of the cost of waking watch is on Ringley as managing agent and freeholder. Before that letter came she lied to us for weeks that Hillingdon will seek those costs from leasholders - she even put this costs to future service charge before she resigned. Another lie was that she quote "the waking watch from the Council was 200k per month" but in reality as letter quote "those costs was 120k". Its criminal again.
"The Residents Management Company, ManCo, exists solely to protect leaseholders’ interests" - another lie as U know Marry Anne - ManCo under Your lead was to protect developer and now is to protect freeholder and Ringley as few FTT are in place to make things as it should be.
Foulty balconies was known for over 5 years now and U did nothing to make it repair. U acting now only becouse legal actions are taking place against U and freeholder.
U guys dont care about leasholders safety, dont care about the law and honestly dont care about nothing else rather than Your personal intrests.
Your reply is a bunch of lies to save your name. U can put your false 5 star reviews as much U want - I hope someone who ever gonna consider appointing U as a managing agents will read all that.
SHAME ON YOU, I HOPE U WILL BE PROSECUTED AND SENTENCED SOON. HAVE A NICE DAY.
September 1, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
Avoid at all costs. I cannot understand where the good reviews have come from.
I could write an endless essay of reasons to avoid working with Ringley. Poor property management all around which has lead to service charges increasing by x8 at my development, of over 250 properties.
Sending late Friday night bombshell emails at 10-11pm, demanding abhorrent payment amounts and delivery of awful news, just so that you can be left sizzling and stressed over the weekend whilst they they can relax and enjoy themselves.
Ringley have managed my development into the ground. Fire safety issues, which have now led to a potential prohibition notice. A waking watch is now in place, with Ringley adding the costs to the service charge despite the council demanding it is paid by them or the freeholder. Ringley also have turned off all lifts in our development claiming there is not enough funds. Yet reports and surveys can be carried out. A real lack of priorities. Balcony defects, which have been known about for over five years, have only now just been acted on - and ringley have stated they will now change the locks on our balconies so we cannot use them. If this sounds like the type of company you’d like to work with, please go ahead.
August 27, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
Exploitative, Dishonest, and Morally Bankrupt
- Ringley Management is a disgrace to the property sector—£10,000 in service charges for what? Thin air and broken promises.
- Their business model is simple: exploit hardworking leaseholders to enrich freeholders.
- Every cost feels inflated, unjustified, and deliberately opaque.
- They bury residents in bureaucracy while ignoring basic responsibilities.
- Communication is either hostile, evasive, or completely absent.
- They treat leaseholders like cash cows, not human beings.
- The service budget includes nonsense like walking watch and fire alarm systems that don’t apply to my unit—pure manipulation.
- Insurance charges are padded and passed on without transparency or consent.
- Ringley enables freeholders to profit off our misery—both parties (Mr Gubbay) should be prosecuted.
- Their behavior is unethical, predatory, and deserves legal consequences.
- Shame on this company for turning housing into a money-making racket.
- If you value your sanity and savings, avoid Ringley like the plague.
August 1, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
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Major Red Flag for Any Development
I would urge anyone considering this firm as a managing agent to think very carefully and, if possible, avoid them altogether.
Their management of our development has been nothing short of disastrous, with costs escalating year after year under their watch. Leaseholders have had to endure a pattern of poor decision-making, questionable practices, and unprofessional behaviour that has eroded all trust.
From approving contracts that clearly worked against the interests of residents, to issuing misleading communications and repeatedly responding to legitimate concerns with rudeness and hostility, their track record has been one of consistent failure. This is not an isolated complaint but a long-running pattern of behaviour.
For anyone thinking of appointing them—consider this a major red flag. For those already dealing with them—you’ll know exactly what I mean.
August 31, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
Untrustworthy, malpractices galore
Useless company, make up the rules as they go along. Repeatedly ignore legal safeguards put in place to protect residents. Spend service charge money on their own obligations. Countless service failures and site mismanagement. Our site is actively looking for a new management company and I will be so happy to see the back of these clowns.
August 31, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
If I could give minus 100 stars, I would
For me and over 250 households, Ringley has turned our homes into a waking nightmare. Their behaviour goes far beyond incompetence. It is negligent, unethical, and feels outright criminal.
Let us start with the basics. Fire safety. Ringley ignored repeated warnings about intolerable fire risks for years until the London Fire Brigade was forced to threaten a prohibition order that would have made hundreds of us homeless. Only when the council stepped in with taxpayer-funded emergency measures were lives protected. Ringley failed so completely that Hillingdon Council has already said they will recover costs directly from them. This alone proves just how severe this mismanagement is.
Instead of accountability, Ringley has lied to residents, tried to intimidate leaseholders, and spread misinformation. They even attempted to convince us that we would be billed for safety costs, when in reality the council made it clear they would pursue Ringley. Their dishonesty is malicious and designed purely to protect themselves and their freeholder clients.
Their disregard for residents’ wellbeing goes even further. They deliberately switched off the lifts, claiming they could not be inspected due to lack of funds. Leaseholders looked up quotes and even offered to cover the modest inspection costs themselves, but Ringley refused. This has left families, elderly residents, and parents with young children stranded. One resident who had just given birth to twins called Maryanne Bowring directly for help. Her shocking response was, “Ethiopians have kids in the middle of the fields.” This contempt for residents is beyond belief.
Now, in their latest act of cruelty, they plan to rip out our balconies, which are the only source of fresh air for smaller flats, under the guise of safety. These balconies form part of our property under leasehold, yet Ringley wants to take them away rather than secure them properly from the outside. This is not about safety. It is about covering themselves from lawsuits, no matter the cost to our health or quality of life. They have known that the balconies are unsafe for years. The stress and terror they cause residents is unbearable.
Ringley works only for the freeholder, not for the people who actually live in these buildings. They hike service charges, ignore repairs, endanger lives, switch off basic amenities like lifts, and then spin lies to cover their tracks. Their director parades as a TV property “expert” while presiding over one of the most shameful and dangerous regimes in the industry.
Do not ever buy into a development managed by Ringley. You are not just paying for bad service. You are buying into fear, neglect, financial exploitation, and unsafe homes. This company should be investigated by regulators and held legally accountable for the misery they inflict on us.
They will probably reply to this review with another bunch of lies. Do not believe a single word they say. They don’t care about anyone but themselves and their precious freeholder.
August 31, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
BEWARE OF MARY-ANNE BOWRING
If I could give no stars I would. How they operate as 'property management' is absurd. Especially their director Mary-Anne who parades herself online as something that she is not. She is unprofessional, unhelpful and clearly working for the freeholder instead of residents to drain us of our money.
She is corrupt and on top of that the Ringley portal and website is a joke. Completely hard to navigate. Mary-Anne bombards people with emails, is rude and almost purposefully makes it hard to keep up with invoices, hoping to confuse people with property legalaties to force people to pay abhorrent charges. BEWARE OF RINGLEY AND ESPECIALLY MARY-ANNE
August 18, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
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The level of unprofessionalism seen…
The level of unprofessionalism seen with this company is unbelievable.
Edit after the response:
Ringley Group, you can continue to go in circle repeating the same lies over and over again, we all know the truth.
"Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together."
Ringley Group had know about the defects for years and failed to take any action until forced by local authorities. There is plenty of communication proving it, including Ringley informing the current FH of the defects, ahead of the FH purchase. This is an undeniable fact.
"LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation"
LB Hillingdon has clearly stated multiple times that they intend to recover ww costs, through litigation if necessary, from Ringley, Ringley MD personally, and/or the FH, again Ringley can go in circle repeating the same lies, but this is an other undeniable fact, with letters from LB Hillingdon and MP proving it.
"At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required."
The BLP Warranty provider was delayed/failed the first time it was put forward by a group of LH because the FH REFUSED to join the claim and the BLP provided stated that the claim to be enforced is/was mainly for the common parts of the buildings which is part of the FH BLP Warranty.
Why the FH has not enforced HIS BLP Warranty at that time, or at any other time?
"The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests". Really? Can Ringley Group details how they have, as secretary of the ManCo, and having had two directors of the ManCo for years, protected leaseholders’ interests?
And can you also details what is the plan to protect leaseholders’ interests in the future?
I can't wait for the moment when Ringley Group will need to explain this "protection" to a judge in the relevant court of law.
"The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery."
The BLP Warranty Claim must be pushed forward by the FH, as it is HIS BLP Warranty Claim, can Ringley explain why the FH is not leading the claim, how much will he contribute to move it forward and how much will he contribute to legal costs if the BLP provider push the warranty into litigation?
"• Secure £1.1m from the administrator to create a fighting fund."
When the LHs informed Ringley at the November EGM that there were £1.1m from the administrator waiting to be claimed, the response was the information was "hearsay" and started to request money to the LHs for a fighting fund.
Now Ringley has finally discovered that the 1.1mil is not hearsay. Now it is THE essential fighting fund. Recover these money and show they are in the ManCo account, then the LHs will believe Ringley is in good faith to use them.
"Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first."
Has Ringley ever asked the majority of the LHs if they agree with this statement?
"We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!"
The contribution must come from the lawful responsible parties, most of your LHs are protected by the BSA 2022 from contributions towards a lot of expenses you are passing on to them. It is their right to challenge what your are doing if not done rightly or lawfully.
What will make a difference is Ringley Group start taking their responsibilities for what has happened in the estate over the years and siding with the LHs to recover funds from the right, responsible parties.
Until that is done, everything is a poorly attempted publicity stunt.
August 28, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
Whole heartedly agree with the one star…
Whole heartedly agree with the one star reviews and similar experiences
Do not trust the lies
Response to legitimate questions from leaseholders have been met with unconscionable answers
Do your own due diligence on the director previous directors and see for yourself
The individual employees may be good decent people ( no personal experience ) but the mismanagement and inconsistency from the director is astounding
August 22, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
Review of Property Manager – Claire Radley
Since Claire Radley became our property manager at Cedar Court only a few months ago, the transformation has been nothing short of remarkable. Claire has brought an energy and efficiency that we had long been waiting for, and the difference she has made is visible in every corner of our community.
She has established regular and transparent communication with residents, ensuring that we always feel informed and listened to. Practical improvements have been swift and effective: window cleaners and ground maintenance staff have been appointed, the long-unreliable lift has been repaired, and much-needed benches have been installed in the garden so that residents can finally enjoy the space.
Claire has also shown great sensitivity to residents’ wellbeing. By installing visors on the car park lights—which had previously shone directly into windows—she has significantly improved comfort and mental health for many. This kind of thoughtful, resident-focused action speaks volumes about her approach.
What sets Claire apart is not only what she has achieved in such a short time, but also the way she works. She demonstrates an encyclopaedic knowledge of the property and keeps on top of every job in progress. It is clear that nothing slips through the cracks under her management.
Compared with our previous manager—who was personable but struggled to deliver results—the change under Claire’s leadership is monumental. She has achieved more in months than we saw in years, and we cannot overstate the positive impact this has had on our daily lives at Cedar Court.
We write this review to make it clear: we want to ensure Claire remains our property manager long into the future. Her professionalism, efficiency, and care for residents have raised the standard immeasurably, and we are deeply grateful for her work.
August 28, 2025
Unprompted review
Reply from The Ringley Group
Thank you for the time you have taken to leave such thoughtful and generous feedback for Claire. It truly means a great deal to know that the changes she has put in place at Cedar Court are having such a positive impact for residents.
Abhorrent management company, avoid at all costs.
Would heavily recommend avoiding at all costs as a management company.
They have been a management company at our complex and overseen an absolute shambolic set of events, which has resulted in spiralling service charges. The incompetence, immorality and unprofessionalism demonstrated has resulted in legal proceedings being taken against them with the distinct possibility of criminal charges being pressed against the individuals at the company concerned. From signing off contracts clearly not in the interest of the leaseholders, to propaganda and countless rude and unprofessional emails to the people they are meant to be managing the complex for. It’s been an absolute shambles on so many levels. A must avoid to anyone thinking of appointing them as your management company or a giant red flag to anyone currently using them. Ringley if you are thinking of responding, please save it for the judge as the residents at Union Park know exactly the value of your words.
August 30, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
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Just don't
Ringley routinely skirt the line between deception and fraud. They often play two sides against each other to remove any blame or responsibility while maximising pain for leaseholders. I can list a long string of major offenses but the most recent one is why I am writing this review. After many years of concern, it has finally become official that our development has a major fire risk. The council implemented a waking watch to ensure the area is safe and tenants will not need to be evacuated. The council put up a waking watch and explained clearly to tenants that the responsibility falls on Ringley and the Freeholder to pay. Ringley then told tenants in an email that the council had backtracked and said it was the duty of the Leaseholders to pay. At the same time Ringley told the council that the tenants volunteered to pay the costs with is a lie so big it might be fraud. Luckily for us the council stayed close to the issue and rejected any such claim, even if real, from being a realistic end result. Ringley then quit as Management company the next day. In the 5 years I've been here, you can almost guarantee that at 6pm on a Friday you'll get an email about some bad news not grounded in any reality or legal system, from Ringley. I wouldn't recommend Ringley as a management company and I wouldn't recommend anyone to even work there. They are not well informed on current issues and are likely to be a black mark on your CV
Edit to the reply.
One thing I do have to give credit to Ringley for is their absolute belief in being dishonest and unashamed. Such as Ringley claiming the Freeholder's position being uncertain. It's defined by law. Which apparently to Ringley is merely an opinion. Even though the government has called out Ringley directly for its practices. To be absolutely clear, Ringley resigned as director of Manco on Friday and appointed the Freeholder as Director on Monday. It was an undeniable orchestrated move that has a massive conflict of interest not in favour of the Leaseholders. This isn't my opinion. Please check Company House and their own responses to see just how transparently they are corrupt. They don't care about us. They won't care about you.
August 22, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
Entrapped by Mismanagement – Life Under Ringley
If you are considering Ringley as your property management agent, I urge you to read this with the seriousness it demands. This is not just a review—it is a testimony of years lost, trust shattered, and lives deeply affected.
Since 2018, Ringley has handled our development with a troubling mix of neglect and aggression. Communication has been inconsistent, often delayed or unclear. Just as one manager begins to understand the issues, they’re replaced—leaving us in a constant cycle of confusion and instability. When messages do arrive, they’re often laced with pressure and threats, demanding payment for fees that many believe have no legal basis.
Critical concerns were ignored for years, despite being repeatedly raised. Now, leaseholders are being forced to pay out of pocket to fix problems that should never have been allowed to escalate. The cost of their inaction is being carried by the very people they failed to protect.
Money meant to keep our development alive was carelessly thrown away. Promises of maintenance and progress dissolved into neglect and confusion. Instead of clear answers, we were met with silence and spin. The result? A community dragged through years of hardship. Leaseholders endured anxiety, lost their savings, and now face the very real possibility of losing their homes.
This is not hyperbole. This is the lived reality of dozens of individuals who found themselves under the control of a company they never chose—and one that treated them with contempt.
Let this review be a warning. If you value your peace of mind, your financial security, and your dignity—look elsewhere.
August 29, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
Deceptive Managing against leasholders unfortunate enough to purchase a defective property
Ringley inherited a defective premises in 2018 and instead of owing up to this initial mistake and working with leasholders to correct their initial mistake, they have spent the intervening 7 years making every effort to obfuscate and dodge every single one of their responsibilities. They work only for the corrupt developers and Freeholders that are responsible for building many of the new builds that have appeared in London of the last ten years. They care not a jot for ordinary leaseholders and have personally been responsible for causing me considerable misery in owning a property the last seven years.
August 29, 2025
Unprompted review
Reply from The Ringley Group
Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!
For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.
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