A very last minute order placed for items that were used as wedding favours and gifts for our wedding tombola (a celebration of all things North Yorkshire / County Durham). Everything turned up in per... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have just received our first doorstep delivery and say we are impressed is an understatement. All the products we purchased were so appealing, we can’t wait to try them. Mick was brilliant, he went... See more
Company replied
I joined Ringtone delivery service a month ago. I already knew about their long history and products, from a neighbour, so decided to give it a go. The delivery personnel are friendly, helpfu... See more
Company replied
Ordered some Christmas goodies and a hamper as a gift for a relative. Goodies delicious as ever. The hamper is fabulous, the box itself really elevates the gift. Far superior to other big brand ham... See more
Company replied
Company details
Written by the company
At Ringtons we sell the freshest tea and coffee as well as biscuits, sweets, cakes, gifts and homeware.
Contact info
Algernon Road, Byker, , NE6 2YN, Newcastle Upon Tyne, United Kingdom
- 0800 052 2440
- tea@ringtons.co.uk
- ringtons.co.uk
4.8
Excellent
22K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery and yummy biscuits- what…
Quick delivery and yummy biscuits- what mover do you want!
Negative- Im addicted to the triple chocolate cookies so need to order some more! Not good for January diet! Ha ha!
January 14, 2025
Reply from Ringtons Ltd
Thank you so much for taking the time leave us a great review Andrea. We're delighted you're happy with our products 😍
Advertisement
Reply from Ringtons Ltd
Thank you so much for your fab review 😊
Excellent
From ordering to delivery everything was excellent. Ordering was ready and was delivered very quickly by a lovely young man.
January 17, 2025
Unprompted review
Reply from Ringtons Ltd
Thank you so much Deborah for taking the time to leave us such a great review 😊
Excellent.
January 14, 2025
Reply from Ringtons Ltd
Thank you so much for taking the time to leave us such a great review Mrs Punton😊
Reply from Ringtons Ltd
Thank you so much for taking the time to leave us such a great review Mr Wood😊
Advertisement
Reply from Ringtons Ltd
Unfortunately there are parts of the UK we can't cover however you can continue to enjoy our goodies by ordering online 😊
These must be the tastiest
These must be the tastiest, crunchy, buttery, ginger biscuits ever.
January 24, 2025
Unprompted review
Reply from Ringtons Ltd
We're so pleased to hear you like our Ginger Snaps - thank you so much for the fab review 😊
Reply from Ringtons Ltd
Thank you so much for your fab review Christopher😊
Reply from Ringtons Ltd
Thank you so much for your fab review Heather😊
Advertisement
We love Ringtons Tea but unfortunately…
We love Ringtons Tea but unfortunately we don’t have a door to door service so luckily we can now perchance on the internet, arrived super fast.
January 13, 2025
Reply from Ringtons Ltd
We're so glad you're able to purchase our goods online Tony - thank you so much for the fab review 😊
Reply from Ringtons Ltd
Thank you so much John for taking the time to leave us such an amazing review 😊
Advertisement
Great service and products
Great service, lovely range of products. We’ll definitely be ordering again.
January 13, 2025
Reply from Ringtons Ltd
Thank you so much for your fab review 😊
Would be nice if you took PayPal
January 13, 2025
Reply from Ringtons Ltd
We will feed this back to the relevant team Adrian 😊
Cherished memories
I bought these for my wife who used to live up north and remembers the van calling at the house and her Mum buying tea from it.
This has brought back some cherished memories for her
January 20, 2025
Unprompted review
Reply from Ringtons Ltd
This is lovely to hear - thank you so much for sharing with us 😊
My orders have arrived quickly
My orders have arrived quickly, and well packaged. I’ve only been using Ringtons for a few months but I’ve found the breakfast tea one of the best, and I’ve tried a few!! Plus, reasonably priced.
January 6, 2025
Reply from Ringtons Ltd
Thank you so much for your fantastic review Marilyn! Reading this has absolutely made our day 😊
Advertisement
Such a pleasant experience
It is always so pleasant and easy when buying from Ringtons. The quality of service is as great as the products!
January 23, 2025
Unprompted review
Reply from Ringtons Ltd
Thank you so much for your fantastic review Iain! Reading this has absolutely made our day 😊
Reply from Ringtons Ltd
Thank you so much for your fab review Mandy😊
My Geordie husband
I am Eastern European originally.My Geordie husband introduced me to Ringtons tea.I absolutely love it! It’s so tasty, aromatic and slightly sweet. It’s fantastic! The best tea I had so far in my 25 years living in UK. Deliveries are always quick , on time and packaged is perfect. I also bought the car tea tin. It’s great.I know now why I married my husband !!!!
January 16, 2025
Unprompted review
Reply from Ringtons Ltd
WOW!! We love this Elena - thank you so much 😍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.