A very last minute order placed for items that were used as wedding favours and gifts for our wedding tombola (a celebration of all things North Yorkshire / County Durham). Everything turned up in per... See more
Company replied
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We have just received our first doorstep delivery and say we are impressed is an understatement. All the products we purchased were so appealing, we can’t wait to try them. Mick was brilliant, he went... See more
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I joined Ringtone delivery service a month ago. I already knew about their long history and products, from a neighbour, so decided to give it a go. The delivery personnel are friendly, helpfu... See more
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Ordered some Christmas goodies and a hamper as a gift for a relative. Goodies delicious as ever. The hamper is fabulous, the box itself really elevates the gift. Far superior to other big brand ham... See more
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Company details
Written by the company
At Ringtons we sell the freshest tea and coffee as well as biscuits, sweets, cakes, gifts and homeware.
Contact info
Algernon Road, Byker, , NE6 2YN, Newcastle Upon Tyne, United Kingdom
- 0800 052 2440
- tea@ringtons.co.uk
- ringtons.co.uk
4.8
Excellent
22K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ringtons is an amazing company
Ringtons is an amazing company, wonderful produce of tea and delicacies that always remain a high standard of texture and taste and… size!! (No cutting corners from Ringtons, unlike some producers)
And on the plus side, I’m proud to say they are based in my home town of Newcastle upon Tyne… yay!!
They deliver to any part of the UK and if you spend over £20 it’s free delivery… amazing!!
Diane
January 15, 2025
Reply from Ringtons Ltd
We couldn't ask for a better review Diane - thank you so much for taking the time to get in touch😊 We do feel we had better mention that it's free delivery for online orders if you're order is over £35.00 however our doorstep delivery service is free delivery.
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We are firm Ringtons fans and have been…
We are firm Ringtons fans and have been introducing friends and family to the range. We tend to buy the Earl grey, decaf and English Breakfast and highly recommend them all. For gifts, the Monty was our go to for Christmas. We also appreciate that it is still a Family firm. Thank you, Ringtons.
January 21, 2025
Unprompted review
Reply from Ringtons Ltd
We could not be happier to read your review Mr Auden - thank you so much for your kindness 😊
Order dealt with promptly.
Order dealt with promptly and I was kept informed at all stages.
January 15, 2025
Reply from Ringtons Ltd
This is amazing to hear - thank you so much Margaret😊
Quick delivery and always use ringtons…
Quick delivery and always use ringtons as order online and have home delivery. Thank you for delivery
January 23, 2025
Unprompted review
Reply from Ringtons Ltd
Thank you so much for your fab review 😊
Order delivered on time.
January 15, 2025
Reply from Ringtons Ltd
Thank you so much for your fab review Mrs Cunningham😊
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Very pleased with all
January 15, 2025
Reply from Ringtons Ltd
This is amazing to hear - thank you so much Helen 😊
Delivered on time
January 14, 2025
Reply from Ringtons Ltd
Thank you so much for your fab review Helen😊
Great and efficient as usual
January 13, 2025
Reply from Ringtons Ltd
Thank you so much for your fab review Douglas😊
Consistently as always excellent…
Consistently as always excellent service, quality of products superb. Highly recommend.
January 7, 2025
Reply from Ringtons Ltd
We could not have asked for a better review Anne - thank you so much for your kindness 😊
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Parcel sent to an elderly relative- she…
Parcel sent to an elderly relative- she loved and so did her visiting guests.
January 15, 2025
Reply from Ringtons Ltd
This is amazing to hear Jackie - we're so pleased to hear your parcel was well received😊
Ringtons are good people to deal with.
1. Ringtons provide very good tea, ginger biscuits and other products.
2. The people they employ to deal with phone calls are also pleasant and courteous.
January 14, 2025
Reply from Ringtons Ltd
We could not ask for more than that Robin! That's made our day- thank you so much 😊
Experiencing the best Turkish Delight…
Experiencing the best Turkish Delight there is. Ordering online and having it delivered to your door. Such a quality treat.
January 7, 2025
Reply from Ringtons Ltd
Thank you so much John for taking the time to leave us such a great review 😊
Love this tea
Love this tea. Delivered to your door. Have to say it’s the best tea I’ve tasted and I’ve tasted a lot of tea. Biscuits are amazing
January 7, 2025
Reply from Ringtons Ltd
We could not ask for more than that Helen! That's made our day- thank you so much 😊
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Biscuits lovely and they arrived very…
Biscuits lovely and they arrived very quickly.
January 14, 2025
Reply from Ringtons Ltd
Thank you so much for your fab review Sandra 😊
The teabags and biscuits are excellent
The teabags and biscuits are excellent, I highly recommend.
Excellent customer service and a really quick turnaround from ordering to delivery too.
January 4, 2025
Reply from Ringtons Ltd
We couldn't ask for a better review Paul - thank you so much for taking the time to get in touch 😊
Reply from Ringtons Ltd
Thank you so much for your fab review Jeff 😊
Always deliciousness in the box
Always deliciousness in the box. I love Rington's tea and their marshmallows are incredibly mallowly.
January 14, 2025
Reply from Ringtons Ltd
We could not be happier to read your review- thank you so much for your kindness 😊
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Reply from Ringtons Ltd
Thank you so much for your fab review James😊
Postage
Received what I ordered but had to pay postage when I can’t get them from my delivery driver
January 7, 2025
Reply from Ringtons Ltd
Our seasonal range for Christmas sold out on doorstep before Christmas and we only had a few bits left online. If you spend over £35.00 online you will get free delivery. Thanks for taking the time to leave us a review Elaine 😊
Prompt delivery and the person…
Prompt delivery and the person receiving it delighted
January 13, 2025
Reply from Ringtons Ltd
This is amazing to hear - thank you so much for the fab review 😊
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