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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the wonderful quality of the products ordered online, noting that shipments arrive exceptionally fast and are always securely packaged. People are especially impressed by the extremely responsive support team that quickly answers inquiries and resolves any problems concerning damaged goods by sending immediate replacements right away. Though some customers experienced frustrating delivery delays or problematic courier services with parcels going missing repeatedly during transit across the country. A few reviewers were genuinely dissatisfied with prolonged shipping times, missing components upon delivery, and unhelpful responses from staff regarding extra delivery fees.

What people talk about most

Product

People report positive experiences with product, often highlighting the amazing quality and exceptionally low... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Consumers find order to be positive, highlighting quick delivery times and excellent product quality.... See more

Service

Clients share satisfaction on service, frequently praising quick responses and efficient support when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service Had a low value item from Rinkit - a doormat - go missing with Evri twice. Once via Amazon, once direct. Contacted Rinkit who apologised and sent a replacement immediately.... See more

Rated 5 out of 5 stars

Second time ordering box frames from Rinkit - both times I’ve had speedy delivery. I received one faulty item (chipped glass on a frame - which was sealed). They’ve responded straight away and are sen... See more

Rated 5 out of 5 stars

Bought some garage storage shelves via Tesco and supplied via Rinkit. Unfortunately there was a problem with the item delivered. Looked like the box had been bashed about and opened and some small ass... See more

Rated 5 out of 5 stars

What a great company to deal with. Now on my second order from ringkit. Item arrived promptly and on time. Sadly as it was glass ware one was damaged in transit. I emailed the Customer service team... See more


4.7

Excellent

TrustScore 4.5 out of 5

405 reviews

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4.7

All reviews

(405)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb Argon Dinner Service

I bought a dinner service from Rinkit. The plates are fantastic, just what I wanted. Good quality and very pleasing to the eye. Unfortunately, one side plate was broken. I contacted Rinkit and they sent a replacement. The customer service team are brilliant. The replacement plate came the very next day. I am well impressed. I highly recommend Rinkit.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with this…

I’ve had a great experience with this company! When something broke in transit, they communicated with me right away and quickly resolved the issue. A replacement was sent out the very next day. Ana was especially helpful throughout the process—professional, kind, and efficient. Highly recommend!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE

Bought some bits which arrived in record time, however there was a slight issue with one item which was acknowledged and corrected within 24hours.
I always say never judge a company when things are going great judge them on how they act if there is an issue.
Thank you so very much Viktorija!

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Speedy Service 👍

Most impressed with the service, price and quality of the shelves I ordered through B&Q.

I would highly recommend this company and will happily shop with them again.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

I would not recommend the marble…

I would not recommend the marble tablemats/chopping boards. They are very brittle and get chipped very easily. However, the firm's response to this problem was first class. The items l reported as damaged were replaced overnight with no quibble. The staff were unfailingly polite and helpful, and unusually nowadays, used perfect grammatical English. I can't compliment them enough.

September 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceptional Service

We ordered slate table mats through Debenhams online. They arrived on the Sunday. When checking them, we found one mat was broken. I contacted customer service and provided all information they asked for on Monday evening. There was no hesitation in arranging a replacement. The replacement item arrived on Tuesday by 2pm. Exceptional service and all very much appreciated.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

First time using this company

First time using this company. Item was damaged however, emailed & within a couple of hours received a response & received replacement in 2 days. Excellent customer service. A few company's could take a leaf out of Rinkit's book on customer service. Will defo use this company again.
Many thanks

August 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Great site

Came across the site scrolling on Google, ordered couple of hot water bottles as they were on sale and they arrived next day! Great!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Ordered my glasses and they didn't arrive, so I contacted Customer Services and within the day I got everything resolved, with out any fuss.
The very next day my glasses arrived safely.
Great service and very good Customer Service to thanks to Mathilde and the Rinkit team.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Truly amazing company

Truly amazing company, customer service is second to none, my order was damaged in transit so wasn't delivered, i contacted Rinkit who very kindly sent out a replacement, AAA++++

August 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Always Helpful, Great Service.

The customer service at Rinkit is truly world-class. Whenever I’ve faced any issues with deliveries—like damage in transit, which is completely out of their control—they’ve been incredibly helpful and responsive, resolving everything without delay. Their products are consistently high quality and offered at excellent prices. I highly recommend shopping with Rinkit for a smooth and reliable experience every time.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Received an item that had been damaged in transit which was of no fault to the company. After contact they immediately sent a replacement for me. Excellent service and the product is great.

August 11, 2025
Unprompted review

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