The effectiveness of the staff was the great. The fast online process was great. The same day deposit was very timely. The much appreciated/needed convenient early payoff is a blessing to those of us... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
River Valley has made my life better by helping me get funds quick and easy. Their representatives are always super nice, never judgmental, and quick and efficient. I am so glad I chose them to help m... See more
Company replied
I am extremely happy how fast and easy it was to get funds before my payday. I applied in the afternoon and the money was in my account the next morning. I was able to get funded by applying and compl... See more
Company replied
Brittney was the most helpful and patient Customer Service Agent I have ever had. As a retired teacher and school administrator, I have dealt with people of all personalities. She is so kind and pro... See more
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Company details
Written by the company
River Valley Loans puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Contact info
PO BOX 222, 57339, Ft. Thompson, United States
- (833) 987-4837
- feedback@rivervalleyloans.com
- rivervalleyloans.com
4.7
Excellent
3K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and good customer service…
Great service and good customer service I love it I give them a 5 star review ratings
February 7, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Bibianna! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
It was so quick and easy
It was so quick and easy. All done by message and I appreciate there customer service for understanding and helping me. Thank you so much
February 4, 2026
Unprompted review
Reply from River Valley Loans
Hi Cheryl, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Very easy to use the app and quick…
Very easy to use the app and quick approval. Funds were supposed to be available the next day, but were available 4 hours after approval!
February 6, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the five-star review Misty! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing River Valley Loans!
It was very useful and easy and made it…
It was very useful and easy and made it very cogent for me to manage my bills and not having to worry about when my next check would hit
February 7, 2026
Unprompted review
Reply from River Valley Loans
Hi Lisa, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
I had such a great experience with my…
I had such a great experience with my loan. They were courteous and fast.
February 6, 2026
Unprompted review
Reply from River Valley Loans
Hi, Julie! Thanks for the review. We're glad to hear our staff was very helpful and friendly. We will continue to work hard to earn your business.
Just stright to helping the customer…
Just stright to helping the customer and delivering the funds as soon as possible. I needed help and they were there an still is here. I strongly urge all new customers to come and get the help you deserve
February 4, 2026
Unprompted review
Reply from River Valley Loans
Hello Dale, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
I received the fund the next day in my…
I received the fund the next day in my account so their service to me is top notch.
February 6, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the five-star review Waikeen! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing River Valley Loans!
Quick and stress free
February 3, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
River vally loans saved me from loosing…
River vally loans saved me from loosing my car and is allowing me to get by and keep up on bills while work is slow
February 4, 2026
Unprompted review
Reply from River Valley Loans
Hi Dylan, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Really good experience
Really good experience, they handled my needs quick turnaround and will be paid off in 2 weeks... Thanks again for having a great staff that handled everything they needed to do and cared about my issues
February 2, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
I was impressed how quick it was
February 5, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick as possible. We appreciate your business.
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Erica really helped me a lot and answer…
Erica really helped me a lot and answer all questions
Even when I had to call her back hours later
I love her custom service
February 4, 2026
Unprompted review
Reply from River Valley Loans
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@rivervalleyloans.com or by calling our dedicated customer service line at (833) 987-4837. Thank you again for choosing River Valley Loans and for being a valued customer. We look forward to serving you again soon!
Easy,fast!
January 28, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
I called in distress
I called in distress. I’m having financial difficulties in my family and River Valley stepped up to the plate and helped me out significantly with a plan. Great customer service.
January 28, 2026
Unprompted review
Reply from River Valley Loans
Hi Yvonne! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
Quick and helpful when absolutely needed
Honestly, super fast and easy and didn't have to talk to anyone. Much better than any other installment loan place and they give bigger amounts. BUT, BE ABSOLUTELY CAREFUL!! This isn't your run-of-the-mill loan. Pay it back ASAP and you're good. If not, APR will get you... FAST!!
January 28, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Everything was great good people and easy process I recommend this service highly
The staff are very helpful made things easy i recommend this company
January 30, 2026
Unprompted review
Reply from River Valley Loans
Hi Mark, we appreciate the five-star review – thank you! We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
I had a great experience with River…
I had a great experience with River Valley Loans. The process was fast and helped me with an emergency. I am thankful for the help.
January 27, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Amber! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
Great company for unsecured loans..took…
Great company for unsecured loans..took less than 15 minutes to approve and 30 minutes in my account. Highly recommend this company for quick approval.. I will recommend River Valley Loans to all my friends...thank you River Valley Loans
January 27, 2026
Unprompted review
Reply from River Valley Loans
Hello Winslow! We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
I am so thankful for their help thru…
I am so thankful for their help thru tough times. Thank you again.
January 29, 2026
Unprompted review
Reply from River Valley Loans
You're most welcome and thank you for the review, Griselda! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at feedback@rivervalleyloans.com or at (833) 987-4837.
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