The effectiveness of the staff was the great. The fast online process was great. The same day deposit was very timely. The much appreciated/needed convenient early payoff is a blessing to those of us... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
River Valley has made my life better by helping me get funds quick and easy. Their representatives are always super nice, never judgmental, and quick and efficient. I am so glad I chose them to help m... See more
Company replied
I am extremely happy how fast and easy it was to get funds before my payday. I applied in the afternoon and the money was in my account the next morning. I was able to get funded by applying and compl... See more
Company replied
Application process was easy. At first I was skeptical about it but in the end completely satisfied. The customer service was friendly and took their time with explaining the details of the loan. The... See more
Company replied
Company details
Written by the company
River Valley Loans puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Contact info
PO BOX 222, 57339, Ft. Thompson, United States
- (833) 987-4837
- feedback@rivervalleyloans.com
- rivervalleyloans.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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This was a very simple process
This was a very simple process for a repeat customer. I simply called in and updated my info, found out how much I qualified for and asked for an amount. I was sent an email with documents to go over and sign and the next business day my loan amount was in my account!
January 27, 2026
Unprompted review
Reply from River Valley Loans
Hello Lisa! We are delighted to have you as a VIP customer of River Valley Loans. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@rivervalleyloans.com or call us at (833) 987-4837. Thank you for choosing River Valley Loans as your preferred lender. We value your business and are committed to providing you with exceptional service.
It was a big help but costly,didn't…
It was a big help but costly,didn't know it cost so much,I will have to Harry up an pay it off
January 28, 2026
Unprompted review
Reply from River Valley Loans
Hi, you are correct that this is an expensive form of borrowing. River Valley Loans loans are designed to meet short-term borrowing needs and are not intended to be a long-term financial solution. There is no fee for paying the loan off early and many of our customers save a significant amount in fees when they pay the loan off early. If you have any additional questions, please reach out to us at feedback@rivervalleyloans.com or (833) 987-4837. Thank you.
As always a speedy process with a nice…
As always a speedy process with a nice staff
January 23, 2026
Unprompted review
Reply from River Valley Loans
Hi, Lisa! Thanks for the review. We're glad to hear our staff was very helpful and friendly. We will continue to work hard to earn your business.
I had an excellent experience with this…
I had an excellent experience with this company and I spoked one of the staff members and I was able to a great answers to all my question and his very helpful to my questions. His name is Michael. I really appreciate to your help for the people like me to have loan and to help some my bills . It’s really help me a lot . Thank you once again
Michelle
January 26, 2026
Unprompted review
Reply from River Valley Loans
You're most welcome and thank you for the five-star review, Michelle! We're glad you chose us as your lending partner.
Money took a day to come in
Money took a day to come in, process was quick and simple.
January 22, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Great company
Fast service. Very friendly and knowledgeable staff. I received excellent service
January 16, 2026
Unprompted review
Reply from River Valley Loans
Hi Joanna! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
Great service very helpful
January 22, 2026
Unprompted review
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Friendly & fast
January 22, 2026
Unprompted review
Reply from River Valley Loans
Hi, Brett! Thanks for the review. We're glad to hear our staff was very fast and friendly. We will continue to work hard to earn your business.
There are companies out there willing to help, River Valley made the process easy!
Just how easy it was to navigate the River Valley company.
January 22, 2026
Unprompted review
Reply from River Valley Loans
Hi Gina, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing River Valley Loans!
They worked with me on changing my…
They worked with me on changing my payment amount
January 20, 2026
Unprompted review
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Team was communicative
Team was communicative and answered all my questions. 2nd time using river valley and they have been up front and transparent. Very happy with the team
January 19, 2026
Unprompted review
Reply from River Valley Loans
Hello Roen! We are delighted to have you as a VIP customer of River Valley Loans. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@rivervalleyloans.com or call us at (833) 987-4837. Thank you for choosing River Valley Loans as your preferred lender. We value your business and are committed to providing you with exceptional service.
Great service from beginning to the end.
Every aspect of the application to the approval was very well done. I called to change the amount I wanted to borrow and the process was explained in plain English twice the agent / representative I spoke with was very helpful , efficient and professional. Borrowing made simple. Very good from beginning to the end.
January 19, 2026
Unprompted review
Reply from River Valley Loans
We appreciate the time you took to share this review. We're happy to know that you found the process simple and timely and the level of professionalism exceptional. We appreciate your business.
Great Customer Service
Helped me out when I needed. Customer service was extremely helpful.
January 13, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
My experience was very good is very…
My experience was very good is very fast to get my mom approved I would do it again if I need to
January 17, 2026
Unprompted review
Reply from River Valley Loans
Hi Cathy, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Good customer service
Good customer service. Process was quick and easy
January 16, 2026
Unprompted review
Reply from River Valley Loans
Hi Maltre! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
The efficiency and the service that met…
The efficiency and the service that met my financial needs
January 16, 2026
Unprompted review
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Reply from River Valley Loans
Hi Walter! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
I just received the loan BUT the never…
I just received the loan BUT the never told me I would have to payback 5k on a 900 loan it's been less than 24 hours I'm giving this money back Iw as not aware of the high interest i could not read my loan agreement
January 16, 2026
Unprompted review
Reply from River Valley Loans
Hi Stacie, thank you for reaching out, We are always here to help.
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@rivervalleyloans.com or (833) 987-4837 at your earliest convenience so we may resolve this issue.
Thank you.
APR% should be presented before signing…
APR% should be presented before signing the contract. APR% is too high, got an $900 loan and pay back amount is close to $5000 which is insane. Don't have no other choice to pay it now. Do your research.
January 16, 2026
Unprompted review
Reply from River Valley Loans
Hi Tracy, thank you for reaching out, we are always here to help.
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@rivervalleyloans.com or (833) 987-4837 at your earliest convenience so we may resolve this issue.
Thank you.
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
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