The effectiveness of the staff was the great. The fast online process was great. The same day deposit was very timely. The much appreciated/needed convenient early payoff is a blessing to those of us... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
River Valley has made my life better by helping me get funds quick and easy. Their representatives are always super nice, never judgmental, and quick and efficient. I am so glad I chose them to help m... See more
Company replied
I am extremely happy how fast and easy it was to get funds before my payday. I applied in the afternoon and the money was in my account the next morning. I was able to get funded by applying and compl... See more
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Brittney was the most helpful and patient Customer Service Agent I have ever had. As a retired teacher and school administrator, I have dealt with people of all personalities. She is so kind and pro... See more
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Company details
Written by the company
River Valley Loans puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Contact info
PO BOX 222, 57339, Ft. Thompson, United States
- (833) 987-4837
- feedback@rivervalleyloans.com
- rivervalleyloans.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Very thankful …
River Valley took very care of me in my time of need. I appreciate and thank them very much.
January 13, 2026
Unprompted review
Reply from River Valley Loans
You're most welcome and thank you for the five-star review, Reecee! We're glad you chose us as your lending partner.
Need money fast
Needed the money fast to catch up on bills. I didn't find anything wrong. The catch is high interest rate, but I will pay more money when I can. Thank you
January 13, 2026
Unprompted review
Reply from River Valley Loans
Hi Josheph, thank you for reaching out. Paying the loan off early saves a significant amount in fees. There is also no prepayment penalty or fee for paying the loan off early. We appreciate your feedback and if you have any additional questions, please reach out to us at feedback@rivervalleyloans.com or (833) 987-4837. Thank you.
Fast
Fast, Easy and had my money the next day! Didn’t get bombarded with spam calls everything was done through text and email. I loved it.
January 13, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Rachel! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
Reply from River Valley Loans
Hi Kerri, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@rivervalleyloans.com or at (833) 987-4837 so that we can further assist you. Thank you.
Extremely happy how fast and easy
I am extremely happy how fast and easy it was to get funds before my payday. I applied in the afternoon and the money was in my account the next morning. I was able to get funded by applying and completing the loan process online. Customer service is great and received a follow-up call 3 days to ensure that I don't have any questions or concerns. I'm very happy about this lender and will use again when I'm in a pinch
January 13, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Virginia! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837
River Valley Loans Was There In My Time Of Need.
The process takes a few minutes but it's worth it. RVL has consistently been there for me in my time of "financial challenges". I really appreciate them for that.😊❤️🙏👍
January 13, 2026
Unprompted review
Reply from River Valley Loans
Hello! We are delighted to have you as a VIP customer of River Valley Loans. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@rivervalleyloans.com or call us at (833) 987-4837. Thank you for choosing River Valley Loans as your preferred lender. We value your business and are committed to providing you with exceptional service.
Amazed at how fast and easy it was to…
Amazed at how fast and easy it was to receive help in such a short amount of time and hassle free. I highly Recommend Rivervalley loans
January 14, 2026
Unprompted review
Reply from River Valley Loans
Hello Bryan, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
Do not get a loan from them
Do not get a loan from them! They don't put any of your payments to your loan and your interest is 642.5%. You are just giving them your money and not actually helping pay off the original loan you get from them. Don't not get a loan from them. Oh and when you do want to pay the loan off. They charge you more then the loan you got original. This is not a loan it's ripping people off in my opinion.
January 14, 2026
Unprompted review
Reply from River Valley Loans
Hi Jesse, We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
Reviewing your account, we see that we were able to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@rivervalleyloans.com or (833) 987-4837 at your earliest convenience so we may resolve this issue.
Thank you.
It was easy and quick!
January 12, 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Reply from River Valley Loans
Thank you for the five-star review Dorothy! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing River Valley Loans!
Fast,friendly,professional service
January 8, 2026
Unprompted review
Reply from River Valley Loans
We appreciate the time you took to share this review. We're happy to know that you found the process fast, friendly, and the level of professionalism exceptional. We appreciate your business.
Reply from River Valley Loans
Hi Bryan, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing River Valley Loans!
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
I had a payment situation and River…
I had a payment situation and River Valley found a resolve to the situation for both parties satisfaction.
January 9, 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Vincent! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
I spent all day trying to sign loan…
I spent all day trying to sign loan agreement paperwork 8am-3:30. I continued to get an alert to call customer care. They asked me to change devices, and emails, the same message would pop up each time. Customer care was no help at all. A waste of my day!
January 9, 2026
Unprompted review
Reply from River Valley Loans
Hi, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@rivervalleyloans.com or at (833) 987-4837 so that we can further assist you. Thank you.
I expressed how I wanted to pay my loan…
I expressed how I wanted to pay my loan and everything they were so grateful to help me and lower my payment and when I need a loan again, I will get one again, but in the future.
January 6, 2026
Unprompted review
Reply from River Valley Loans
Hi Barbara! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
This was by far the most easiest way to receive a loan!
This was by far the most easiest way I have ever borrowed from. Usually you half to do a book for the application process, but with River Valley Loans I was able to provide everything that was required from my phone! Thank you River Valley Loans for the quick emergency loan!
January 3, 2026
Unprompted review
Reply from River Valley Loans
You're most welcome and thank you for the five-star review, Dennis! We're glad you chose us as your lending partner.
This place is horrible
This place is horrible. A 530% Interest charge. Every two weeks for the next 14 months? I did not even sign the documents or was let known of this beforehand. DO NOT USE unless you want to be screwed over.
January 2, 2026
Unprompted review
Reply from River Valley Loans
Hi, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@rivervalleyloans.com or at (833) 987-4837 so that we can further assist you.
I got a quick response without any…
I got a quick response without any problems
December 31, 2025
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Pamela! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
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