Rj Martindale Reviews 

337
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the engineering team for being prompt, highly professional, and exceptionally thorough during installations. People note that technicians arrive on time, keep workspaces spotless, and provide clear explanations of the work. Many individuals note that the booking process is seamless and flexible. Consumers are also very pleased with the office staff, describing them as friendly, helpful, and quick to respond to calls. Additionally, reviewers appreciate the reasonable pricing and straightforward maintenance plans compared to other popular providers. Clients feel secure knowing they can easily schedule annual services and rely on efficient support when emergencies occur.

What people talk about most

Service

Clients share satisfaction on service, frequently highlighting that engineers arrive promptly and work... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting accommodating appointment times,... See more

Price

People report positive experiences with price, highlighting that the services are offered at a fair and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The WHOLE team at RJ Martindale are brilliant. Needed a new boiler, the inspection visit was arranged, prompt service , clear explanation from Dan of our options. Felt very reassured about the p... See more

Rated 5 out of 5 stars

These guys were amazing. They arrived at 8am and did not stop working until nearly 5pm. Between the 4 of them they removed our old hot water and cold water tanks and installed a new combi boiler in ju... See more

Rated 5 out of 5 stars

Absolutely brilliant company. I chose them to fit my boiler a few months ago after being recommended...and not insignificantly they were almost £1400 less expensive than British Gas quoted me for simi... See more

Rated 5 out of 5 stars

What a brilliant company, staff very friendly, hard working, and very efficient would recommend this company if you would like a new hot water tank. They are reasonably priced.


Company details

  1. Plumber

Written by the company

RJ Martindale Ltd offer a professional and personal heating and plumbing service to customers in Bolton and the surrounding areas, including Manchester and Lancashire. We are a family run business with highly qualified engineers covering all areas of domestic heating and plumbing. Our reputation is built on providing an exceptional heating plumbing service with the majority of our work coming from customer referrals. Our engineers are Gas Safe registered and trained to City and Guilds standards to guarantee you will receive a professional service. We are experienced in working with major boiler manufacturers, including Worcester Bosch, Valiant, Baxi, Viessmann, Ideal and Glow Worm.


Contact info

5.0

Excellent

TrustScore 5 out of 5

337 reviews

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5.0

All reviews

(337)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Have been using this company for over a…

Have been using this company for over a year now for servicing my boiler and other addons ie plumbing and electrics. Their pricing is very reasonable and their customer service is excellent. They emailed me to remind me that i was due a service on my boiler, I phoned them up and booked a date. With it being a local company you feel that they are more receptive rather than other larger companies. The engineer arrived at the date and time agreed, he was very professional and informed me of the outcome, it was the same engineer as last year which again using a local company is great. A big thanks to David for servicing the boiler and keeping everywhere tidy. Can not fault this company, after David had finished he informed me that the report would follow by email, but there were no problems. The report followed for my attention. Would recommend using this company to anyone who wants to have a personal touch rather than a large company approach.

August 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing workers

These guys were amazing. They arrived at 8am and did not stop working until nearly 5pm. Between the 4 of them they removed our old hot water and cold water tanks and installed a new combi boiler in just one day. They were extremely good mannered and I don’t recall ever seeing such clean workers. Absolutely no mess to clear up at the end. Cannot fault them.

August 3, 2026
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Rated 5 out of 5 stars

The annual boiler service

The annual service on our boiler was arranged on time by them telephoning us to say it was due.
Engineer arrived within scheduled time, was very polite and did the service on our boiler in a very efficient and timely manner. Very pleased with the service provided, and very glad we changed our boiler maintenance contract to them.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service of my boiler arrived during agreed date and time, very professional left everything clean and tidy would highly recomend

July 13, 2026
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Rated 5 out of 5 stars

Blocked Drain

Pete visited re a blocked drain from our garage down spout. I had done all I could but he was able to resolve the problem. He removed the chamber at the bottom of the drain pipe and was able to clean the blockage. All back to normal again. Many thanks.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company. I chose them to fit my boiler a few months ago after being recommended...and not insignificantly they were almost £1400 less expensive than British Gas quoted me for similar! I opted for their ' all in' service plan at the time ( again cheaper than British Gas) and had need to call them out this week. They were great- booking me in the next day and even being flexible on the callout when I couldn't be there at the time arranged( try that with most other companies!) Warren was fantastic. He found the issue and fixed it within an hour. Lovely people all round too and so nice to be able to speak to someone local. I'd recommend them to anyone!

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff in the office always…

Helpful staff in the office always polite ready to answer any questions you might ask, engineers visit was excellent,explained what he was doing and how long the job would take. Top marks R J MARTINDALE. Would definitely recommend.

June 22, 2026
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Rated 5 out of 5 stars

Outstanding service and care

I moved my mum's Homecare contract from British Gas (rubbish and a rip off) to R J Martindale 3 years ago. They have been outstanding and so very nice to my elderly mum. 2 years ago she had a new boiler too, and again, the service was brilliant. Today she had her 2nd boiler service and safety inspection. We are both delighted to be customers of Martindales

June 19, 2026
Unprompted review

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