Road Bear RV Reviews 

Quick pickup and drop-off (though I wish their hours were a little more flexible), clean and ran great. Really happy everything was so straightforward!

The purpose of our trip was to see Utah National Parks - Zion, Bryce, Arches and initially Canyonlands, but due to weather we pivoted to Capital Reef. The RV itself was in excellent shape - this was not a run down situation - it was truly reflective of the pictures we saw online. We got the 31 foot Class C, and it was surprisingly maneuverable. It takes about 30 minutes before you get the hang of it, but absolutely doable. The fuel economy overall for a giant RV was fine. Fridge and freezer were excellent. The bump out worked great. Emptying the black and grey tanks were very simple - make sure to close the valves all the way before you take off though, tightly. The only thing that was somewhat less than perfect was the space in the rear bedroom, it made it a little difficult to change. Bathroom was acceptable as well.

Road Bear's service was truly second to none. The shuttle picked us up from the airport and when we dropped the RV off on our return, it took approximately 15 total minutes from handing keys to being done. Since they weren't able to drop us off at our hotel in the shuttle, the called us an uber.

My biggest recommendation is to do the pre-check in as early as possible. Once we arrived for our pickup, we waited approximately 30 minutes (which was short) until our name was called to pick up our rental. I signed some additional paperwork, they handed me the keys, and walked me to the vehicle. The attendant showed me around in a few minutes, confirmed I watched the pre-check in movie and sent us on our way within 45 minutes of arriving, waiting, etc.

Again - I would absolutely recommend Road Bear, this was an excellent experience.

The RV was in great condition - all of the basics were ready and in place. Friendly staff, with comprehensive instruction for a first time RV user.

Great service ran like a dream just a few suggestions. Make it easier to cast to the tv. Connex does not work well with IOS. Secure the grate on the stove top and ensure it doesn’t rattle. Give a list of local propane providers so you can easily fill up before return. Tank gauges would be nice. Maybe a later return option.

They have a great service team and the try to find solution in the best way for the costumer. I realy appreciate this.

It was lovely how the employées cared about us

I have used Road Bear RV in Orlando FL every year, for the same event since 2014. They are by far, the best RV rental option, in my experience. Their vehicles are newer, cleaner and better equipped than all of the other rental options I've used. Pricing and availability have always been competitive and the overall experience is relaxed and stress-free.

RV was so nice & helped us have an amazing vacation!

Isaiah the manager was awesome and made the whole experience great! The rv was great. We had some minor issues but Isiah helped without hesitation! I will definitely be back!

We had a great experience with Road Bear RV. The only reason we didn’t do 5 stars was the slow start getting out the door as they seemed busy and a bit understaffed. The woman who assisted us was wonderful to work with. We drove the RV to Zion National Park.

The experience was phenomenal… It was Me and My Family First time in a RV ; road trip to Florida from New Jersey…We loved it… The team that helped Us from the booking of the RV , guided Us through with crystal clear and clarity on how to operate the RV… Which gave of the confidence and security We needed for a safe travel… Also the RV was 100 percent up to standard… That made the trip hazard Free… We look forward to do it again soon… Thank You Guys so Much…

Easy pick up and drop off

I was extremely happy with my experience! I had to change my trip dates and distance and they accommodated me without issues. The staff that assisted me was very nice at the pick up/ drop off location. The RV was immaculately clean and only had minor like very minor wear and tear. It was my first time traveling in an RV and it was so easy to operate. I will definitely consider using again in the future!

Excellent experience from start to finish. The staff is so friendly! The RV was new and had everything we needed!

Very nice and functional RV, great service during the pick up, not so great during the return. A lot of small taxes and fees that add up that we found unecessary

Just be aware, you will be charged US$300 if you cancel your booking, even when it is 9 months in advance!

It is horrible service, and they robbery and extortion the money from your pocket when you return the RV, everything can not be fixed should be replacement, they charged me $1500 for all replacement parts at the end, I paid $3000 more total just rent for 3 nights !

Road Bear does not service their vehicles. It's easier to have the customers fix faults on the road.
Our water heater did not ignite the first eight days. And we had two dead batteries replaced on the eleventh day. I was in contact with four different back country mechanics between Escalante and Moab. Road Side service where no help and Road Bear hesitantly gave a meager 750 dollar discount, though they ruined the first half of our 10.000 dollar American roadtrip. Road Bear "management" and "mechanics" let customers service the vehicles - because they don't. Avoid at all costs

Rented for nearly 2 weeks out of Las Vegas. Vehicle was only 4 months old but was already falling apart. We had one of the A-class models (FR3 from Forest River). Bed over cab wouldn’t open properly, oven wouldn’t light, sawdust continually fell out the roof vents all over the bedding material, door continually swung open while driving along as it was almost impossible to close properly, windscreen wipers practically fell off on first use and had to make an emergency stop on the highway to fix and prevent from being lost altogether and the tap in the bathroom was barely a trickle, even on city water pressure.
We had one email correspondence during the trip with RoadBear who sent us a PDF on how to dismantle the tap (with what tools even) in an attempt to rectify the issue!
On return of the vehicle at the San Francisco office the staff were basically uninterested in any of the issues we had experienced and focused more on some tiny damage on the front engine grille, for which we had zero excess cover for anyway.
All the issues dampened what could have been an amazing experience and RoadBear’s reaction to the problems is very telling.
In addition, be careful if you use your debit card for the $1000 “hold” (in an attempt to avoid foreign charges) you may find your bank actually deducts this amount and RoadBear made no attempt to remove this “hold” once returned, resulting in us being £850 down for 31 days.
My advice - avoid!