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1.5

Bad

TrustScore 1.5 out of 5

62 reviews

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Rated 1 out of 5 stars

My RS 635 has been utter rubbish…

My RS 635 has been utter rubbish requiring numerous replacement parts such as batteries, screens as well as drive and cutting motors over the 4 years of ownership. Back up service is non existent and now the machine is basically scrap as spare parts required for yet another repair haven't been available for over 3 months now. Avoid their products like the plague or you will be conned like me. Now having to spend thousands again to buy a prper lawnmower!

January 24, 2022
Unprompted review
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Rated 1 out of 5 stars

Unreliable robot, unreliable service

Robot keeps breaking down. Their service department is extremely slow. It took them 4.5 months to replace one part. They decide for themselves if they want to stick by the warranty or charge you. Buy something else if you want an easy life

October 13, 2021
Unprompted review
Rated 1 out of 5 stars

Sent an e-mail to their support "what…

Sent an e-mail to their support "what does error 0007 mean?" THREE WEEKS later got a reply "can you send a picture of the error?". I think I should send a picture of my blood pressure monitor! The equipment is good but the support would prevent me buying another Robomow.

December 1, 2020
Unprompted review
Rated 1 out of 5 stars

Bought this end of year special

Bought this end of year special, but even with the great discount the purchase has been a disaster. If you want a mower that controls you then go for this as it behaves like a stubborn mule. I have had 4 batteries now and each one works for a few months before dying. I am going to buy a traditional mower and save on the stress this piece of **** has caused me. Anyone want a second hand pig in a poke for fifty quid?

October 11, 2020
Unprompted review
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