Rocialle PracticeCare Reviews 74

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I recently ordered a blood pressure monitor and it was on back order. I was contacted by Vicky who was really nice and offered me an alternative which was in stock. It was nice to be proactively conta... See more

Company replied

Rated 4 out of 5 stars

The shipping was so fast, the stethoscope is as perfect as advertised. Only the engraving was honestly bad, I can hardly see my name only because I know that it's there!!

Company replied

Rated 5 out of 5 stars

Ordered a Smart One Oxi from Rocialle. The whole order process was good, unfortunately there was a problem with the courier/delivery. The team at Rocialle were fantastic, I was able to contact some... See more

Company replied

Rated 5 out of 5 stars

No problems. Very good service. Item arrived earlier than expected. I am happy to recommend Rocialle Practice Care

Company replied

Company details

  1. Medical Supply Store
  2. Diabetes Equipment Supplier
  3. Hospital Equipment and Supplies Store
  4. Medical Equipment Manufacturer
  5. Medical Equipment Supplier
  6. Surgical Supply Store

About Rocialle PracticeCare

Written by the company

Bringing Primary Care a reliable medical supplies solution from a trusted partner of NHS hospitals for over 40 years


Welcome to Rocialle PracticeCare - helping reduce pressure in practice.

With hassle-free ordering and fast delivery, our specialist team of Primary Care experts make it quick and easy for you to save time and money because your job is challenging enough without having the worry about medical supplies.

From our state-of-the-art distribution centre in South Wales, we’re proud to be delivering vital products to NHS hospitals nationwide and you can rely on us for the exact needs of your GP Practice.

We have a wide range of Medical Consumables and Equipment for professional use as well as some products which are suited to home users such as Blood Pressure Monitors, Pulse Oximeters and Thermometers.

About Us

Demystifying Defibrillators

Safe Vaccine Storage

Littmann® Lounge

Spirometry Solutions

New Build & Refurbs

Blood Pressure

Medical Furniture

Gloves

Infection Control

Paper Products

Gynae Speculum

Single Use Instruments

Contact Us


Rocialle PracticeCare is a division of Rocialle Healthcare Limited


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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Rated 5 out of 5 stars

Great value product

Great value product, excellently priced below a lot of other providers!
Also delivered within 2 days!
Thank you.

July 12, 2022
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Reply from Rocialle PracticeCare

You are very welcome! 💙 And thank you for taking the time to review us, we really appreciate it 🙂

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Rated 5 out of 5 stars

Well priced and smooth ordering

Well priced and smooth ordering. Nice to have a real person at the end of a telephone as well - good service

July 8, 2022
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Reply from Rocialle PracticeCare

Thank you for taking the time to give us feedback, we appreciate it 🙂

Rated 5 out of 5 stars

Excellent transaction

Excellent transaction. Ordered on Sunday night delivered on Tuesday afternoon, can’t ask for more. Great communication throughput.

July 6, 2022
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Reply from Rocialle PracticeCare

Aww, thank you for your feedback - I'll let the team know 🙂 ~Emma

Rated 4 out of 5 stars

Great service

Great service- products and delivery service. Downsides-the system makes it digo to place order due error related to billing address I was forced to create an account in order to overcome this error.

July 6, 2022
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Reply from Rocialle PracticeCare

Thank you for your feedback and we're sorry you had difficulty entering your billing address, I'll let the team know 🙂

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Rated 5 out of 5 stars

Super Service

Very efficient and fast service, query answered straight away and replacement part was dispatched a lot sooner than expected. Thank you Rocialle for such a super service.

June 27, 2022
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Reply from Rocialle PracticeCare

Wow! Thank you for your feedback - we really appreciate it 🤩 Hope to see you again soon! ~Emma

Rated 5 out of 5 stars

Excellent communication

Excellent communication! Nothing was a problem.
Would definitely buy from here again.

June 17, 2022
Unprompted review
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Reply from Rocialle PracticeCare

Thank you for taking the time to review us 😊 I'll pass your comments onto the team and look forward to seeing you again! ~Emma

Rated 5 out of 5 stars

Everything went very well

Everything went very well. Very impressed with the monitor.

June 3, 2022
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Reply from Rocialle PracticeCare

Hi! We're glad everything went ok and you're happy with the monitor. Thank you for taking the time to review us 😊

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Rated 5 out of 5 stars

From purcahse to delivery service was…

From purcahse to delivery service was faultless, customer service support/contact offered after which was thoughtful and so thorough! Highly recommend will certainly return to purchase future items. Thank you 😊

May 29, 2022
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Reply from Rocialle PracticeCare

You've made us blush! 😊 Thank you for taking the time to review us, I'll pass your feedback onto the team and we look forward to seeing you again! ~Emma

Rated 5 out of 5 stars

Delivery was prompt

Delivery was prompt. Products is good quality and priced well. Happy with service.

May 29, 2022
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Reply from Rocialle PracticeCare

Thank you for taking the time to review us - we're glad you're happy with the service and hope to see you again soon! 😊

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Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. Asked for their help before and after the purchase and was so pleased with their care and responsiveness. Fair prices too!
Special Thanks to Vicky!

May 26, 2022
Unprompted review
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Reply from Rocialle PracticeCare

Thank you so much for taking the time to review us and for your positive feedback. I'll pass this onto Vicky and the team! Hope to see you again soon :) ~Emma

Rated 5 out of 5 stars

Update

Update: Since my negative review expressing my concerns, i no longer view this site as a "scam" considering they kept their promise and contacted me, thanks a lot to the customer service team especially Vicky who called me to help re arrange my order and made sure my stethoscope was successfully delivered.

May 24, 2022
Unprompted review
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Reply from Rocialle PracticeCare

Hi Robil, That's great news! Thank you so much for taking the time to update your review - this will help others make more informed decisions. I'll pass on your comments to Vicky & the team, they will be delighted 😁 Hope to see you again soon! ~Emma

Rated 5 out of 5 stars

Satisfied 100%

I gave 5 stars because of the exceptional customer service and communication.
Actually my product was out of stock but l didn't had any hurry to obtain and actually have the product in my hands!
Anyways everything runs smoothly and the final result positive

May 22, 2022
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Reply from Rocialle PracticeCare

Thank you so much for your feedback - I'll pass it onto the team :) Hope to see you again soon! ~Emma

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Rated 5 out of 5 stars

Excellent, friendly, speedy service!

Excellent, friendly, speedy service. Good communication and quality products at decent prices. The new website is easy to navigate and use. Keep up the great work guys...Its good to be able to shop local :-)

May 16, 2022
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Reply from Rocialle PracticeCare

Thank you so much for your kind words - it really means a lot to us ❤ I'll let the team know :) Hope to see you again soon!! ~Emma

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