Rocket.net Reviews 252

I’m extremely impressed with the support I received from Showrav. He has been consistently helpful, patient, and knowledgeable—making my life so much easier. Every time I needed assistance, he quick... See more

Ahsan Khan is the best professional I’ve ever spoken with! His service went above and beyond my expectations! I can’t believe Rocket has employees who do absolutely everything for their customers! He... See more

I recently opened an account to host a couple of client sites, and the experience has been great. I had a couple of queries whilst migrating the sites, and they answered everything via livechat, in le... See more

I absolutely love Rocket.net! Everything works professionally and the platform is rock solid. What stands out the most is the support team—they are incredibly fast, efficient, and helpful. It's the be... See more

Genuinely, as a solo startup founder, its been the best decision to migrate my site to Rocket. They've always been fast and reliable when it came to all my tech support. I need to personally m... See more

I migrated my website to rocket.net in May 2025 and they have more than lived up to my expectations. The customer support is excellent, you always get a real person getting back to you and not AI ch... See more

I've tried a lot of hosts for our WP site over the years. I can very comfortably say this is the best customer service I have ever received. The site is now incredibly fast, includes a lot of added bo... See more

We hit a rough patch with our site and Joao absolutely came through. Calm, collected, and just straight-up helpful from start to finish. Got us back online without any drama and made the whole thing f... See more

With some help from Marcela S. my site page load time is 0.1s to 0.2s and i am very very happy. Excellent support and reliable fast hosting. With Google and other search engines putting pressure on si... See more

We used Rocket.Net for our hosting after having bad experiences with our previous hosting vendors. We never had a single issue. Their Chat line is always quick. Their pricing is very fair for the serv... See more

The support team quickly identified the issue that was causing my website to load slowly. They resolved it efficiently and explained everything clearly. I'm very happy with the service and highly reco... See more

We input a request for a migration, and within a minute, I had a reply to say they were working on it, and within 10 minutes it had been added to our account with additional plugins installed to impro... See more

Rocket.net is the best. The migration was super smooth, the support is instant AND helpful (something I've never seen with other hosting services - props to Enrique, Ali and others) and it's really fa... See more

These guys are super professional, know what they are doing, are always helpful, and provide fast support. I have many sites, so I have tested so many hosting providers over the years, and Rocket.net... See more

Great support experience with Rocket.net. Even though the issue was caused by my own mistake, their team was very helpful and went out of their way to help me resolve it quickly. Really appreciate th... See more

I use Rocket.net for about a year. Whenever you message support, they'd answer immediately and very professionally, even if the issue is not related to their service, they'd guide and advise. To tel... See more

I helpd a client migrated a website to Rocket.net and they went above and beyond to ensure that everything worked for us. There were a few issues that came up and both Andre and Mehedi were able to h... See more

I rarely write reviews and just came to Trustpilot because I'm so happy with the hosting and support from Rocket. If you're thinking about moving to Rocket, even if you're not, but you're just not ha... See more

I needed to update the admin email address for a site. The confirmation email never arrived... so I asked for assistance from Rocket.net. Showrav saved the day by patiently helping me through the proc... See more

By far, the best hosting company i have ever dealt with. Knowledgeable staff that are accessible. Reliable hosting and fast. They have old fashioned values with modern technology. Just an awesome ser... See more

i have been with 5 hosting providers and not one of them have come close to how amazing,knowledgeable, supportive , and super fast in fixing all issues . i am so happy i found you guys

1) I wasn’t asked or bothered, like most hosts do, to write this review. 2) You might think you have good support where you are, but nobody (and I’ve tested basically all hosts for WP) be... See more

⭐ Review: ⭐⭐⭐⭐⭐ Rocketnet is by far the best hosting company in the world. What makes Rocketnet truly special is not only their powerful platform and blazing-fast performance, b... See more

I'm only on day two after migrating from wpengine. I've switched because I could no longer afford their prices, particularly after aggressive upselling rather than supporting us. I'd put off sw... See more

We have been using Rocket.net for a few years now and it has been excellent. Support is extremely fast and incredibly knowledgable and skilled every time, and no matter who you get on the team.

As a business, do you have a service that you use that gives you a super power? Rocket.net is definitely one of our super powers... Their services is incredible: available 24 hours per day and fast!... See more

I was looking to move my hosting and came across Rocket.net and not only is the price great but the customer service is amazing! I am not a developer and they helped me through the process and are al... See more

I have been running my website, DailyStep.com, for many years now – Rocket.net is hands down the best hosting and the best support I have ever found. It makes me feel confident that my site is in go... See more

But after sales service. I wouldn't suggest to anyone.

Showrav Hasan from rocket.net always solves the problem for me.. Thank you for such fast and quick support really appreciated..

Super fast and competent support, they are available instantly in the chat at any time and help with all kinds of problems. Thanks

If you require web hosting, do not hesitate! Choose Rocket! You will not regret it. As well as competitive pricing, intuitive hosting management tools, and the expected performant speeds, the element... See more

Mehedi has done what requested, very easy to work with him. I appreciate his knowledge and patience .

Great support I got from Showrav Hasan at Rocket.net He is really helpful and does go beyond I needed, thanks Showrav.

As a new customer with Rocket, I’ve been extremely impressed with the level of support provided. Their customer service truly delivers a white-glove experience—responsive, knowledgeable, and consisten... See more

Showrav was kind and efficient when assisting me with some database issues.

Showrav restored the wp-admin because we had a plugin issue

Great customer service at any time and by anyone!

Clara Santos was on the other line right away. She responded immediately when I entered a question into chat. I can't say how meaningful it is to have real people to talk to who care about seeing a r... See more

Showrav is giving the best support ever!

Instant reply to questions. Great help from Joao!

He was very attentive.

fantastic all around. clean simple to use and the support doesn't get any better. really!!

very good support! :)

I have used rocket.net for over a year and a half. Any time i needed help the support crew is always very quick and always provided me resolution and provided top notch customer service. Especially Ma... See more

Cant go wrong with Rocket.net Best service and support I've ever experienced genuinely. They reply almost instantly, no matter the time and highly knowledgeable. Wont be going anywhere else.... See more

Multiple errors while issuing the SSL cert wich resulted in a big downtime. EDIT : Ben contacted me personally to try and solve the problem, but I'd already made arrangements with another host to... See more

Thanks to the careful collaboration with the engineer, Showrav, he helped me resolve a problem that other engineers couldn't fix for two days. He meticulously debugged it to eliminate the hidden issue... See more

Best customer service, thank you Faizan :)