Roll Right Garage Doors Limited  Reviews 343

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the excellent service, highlighting the professionalism and efficiency of the staff. People frequently mention the polite and knowledgeable installers who complete jobs quickly, leaving the work area clean and tidy. The product quality is also generally well-regarded, with many satisfied with their new doors and their improved home aesthetics. However, some customers also noted significant issues with communication and contact after the initial installation. These reviewers experienced unreturned calls and emails, missed appointments, and difficulties in getting repairs or follow-up service for product malfunctions.

What people talk about most

Service

People report positive experiences with service, often highlighting the politeness, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Product

Customers had ambiguous experiences with the product, with some reviewers praising the quality and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the good quality product and... See more

Customer communications

Reviewers highlight significant frustration with the contact process, often finding it impossible to reach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service Only 1 problem installation date 17/07/25 waiting in all day rang and emailed heard nothing back then next day fitter arrived and did a really good job Still not heard back poor... See more

Rated 5 out of 5 stars

Very professional, came round quickly to quote with good explanation of extras. Good lead time to installation. Installers were very polite and know what they're doing, quickly installed and cleared u... See more

Rated 5 out of 5 stars

Completed removing old door, fitted new door just over 2 hours,left everything tidy explained operation. Great job, recomend Bryn and assistant fitter 100% Would and will recomend these fitters and c... See more

Company replied

Rated 5 out of 5 stars

Very happy with this company from ordering to fitting easy to deal with,great communication. They look fantastic and have improved the look of our home. Fitter friendly and clean worker. Showed me eve... See more

Company replied


Company details

  1. Garage Door Supplier

Written by the company

Based in Market Weighton, near Beverley, we manufacture and install electric roller shutter garage doors. We cover most of the UK, taking pride in our great products, great workmanship and great Prices!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sorted problem out promptly

Sorted problem out promptly
Fitter had door working again in5 minutes
Very happy with door and after sales service

February 11, 2026
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your custom Lisa, and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Advertisement
Rated 5 out of 5 stars

New electric roller garage door

Completed removing old door, fitted new door just over 2 hours,left everything tidy explained operation. Great job, recomend Bryn and assistant fitter 100%
Would and will recomend these fitters and company to all my friends and neighbours. Thank you

February 4, 2026
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order Mike, and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Rated 5 out of 5 stars

Installation

Everyone has been great from Josh to Bryn the fitter . Thanks

January 30, 2026
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Rated 5 out of 5 stars

Great Service Throughout

Visited my home to assess the job and quote . Job planned in advance and communication always timely . Installation carried out with no issues , punctual , professional and courteous .

January 28, 2026
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order Paul, and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Rated 5 out of 5 stars

Great workers very efficient

Great workers very efficient. Nice clean tidy workers.
Quick service even with Christmas break.
Glad we were let down by another company twice as this company is far better.

January 26, 2026
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order Avril, and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Advertisement
Rated 5 out of 5 stars

A good job all round!

Good price, good communication, and hasdle-free fitting. A good job all round!

November 27, 2025
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order Catherine, and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Rated 3 out of 5 stars

Initially everything was ok

Initially everything was ok, our door was installed in Nov 2020 and we were happy with it. We starting having a problem with the door sticking on occasion this summer. Engineers came and looked at it but didn't seem to find anything wrong. Same issue occurred in September and since then haven't been able to get anyone to help us. Emails are not answered, telephone messages not replied to. I did manage to contact Josh by What's app, sent photos and an engineer was promised....he never turned up. A piece of metal bracket has now fallen off! Still no joy from anyone, very disappointed. Door was still under guarantee when this happened.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Door has failed in less than 2 years.

Less than two years old on a low useage door and the things packed up.. Plastic collers on the roller have cracked and dropped apart and now the motor is jambing and keeps tripping the electrics.

I've emailed and tried ringing but unable to get a responce from the company.

If they come back and honor the warantee then i will corect the review but so far i am not impressed.

December 2, 2025
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Very professional

Very professional, came round quickly to quote with good explanation of extras. Good lead time to installation. Installers were very polite and know what they're doing, quickly installed and cleared up and took the old door. Looks great.

September 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

New garage door

Excellent workmanship and very professional. Gave me a demo on completion. Really happy with our new garage door.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Two doors fitted in June 2024 - damaged from a malfunction.

Two doors fitted in June 2024, after few days one of the doors jammed leaving scratches to several of the slats. A fitter came out to examine the door and to verify the damage agreeing that replacements were required. Several promises followed of when parts would be available up until Jan 2025. Promise after promise blaming their supplier for lack of parts. Offered the chance of compensation but then heard no more. Many calls and emails with inadequate response. Very poor and I do not recommend this company, they do not care for the customer.

September 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look