Roll Right Garage Doors Limited Reviews 

343
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, particularly highlighting the efficiency and politeness of the installers. Many appreciate the quick installation times, the thorough explanations of how to operate new products, and the meticulous cleanup of the work area, often leaving sites tidy. However, some people were dissatisfied with the company's contact and communication, reporting delays, unreturned calls and emails, and difficulties in getting responses for quotes or after-sales support. There were also occasional concerns about product quality, with some experiencing issues like jammed doors, damaged slats, or parts failing within a couple of years, and finding it challenging to get these problems resolved.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, politeness,... See more

Product

Clients share ambiguous opinions on product quality, with many reviewers expressing satisfaction with their... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality product and excellent... See more

Customer communications

Customers had negative experiences with contact, reporting significant difficulties reaching the business.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have only rated as 4 stars purely because the door was only fitted today so we've not used it yet. However 5 stars for the installers Bryn and Paul. A very neat install explained how to operate our... See more

Rated 4 out of 5 stars

Product quality good. Price excellent. My only critique was delay caused by delay and some difficulty with contact.

Rated 5 out of 5 stars

Completed removing old door, fitted new door just over 2 hours,left everything tidy explained operation. Great job, recomend Bryn and assistant fitter 100% Would and will recomend these fitters and c... See more

Company replied

Rated 5 out of 5 stars

Very good service Only 1 problem installation date 17/07/25 waiting in all day rang and emailed heard nothing back then next day fitter arrived and did a really good job Still not heard back poor... See more


Company details

  1. Garage Door Supplier

Written by the company

Based in Market Weighton, near Beverley, we manufacture and install electric roller shutter garage doors. We cover most of the UK, taking pride in our great products, great workmanship and great Prices!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

343 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(343)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Garage door

All looks good. All left tidy so we'll see how it goes over the next few months

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

2 year warranty, 2 hour fitting.

Byrn came and surveyed listened to my requirtand delivered on the agreed day and time. Fitting for a door took about 2 hours, all rubbish removed and left tidy. If I had another garage I would have them back again. Plus a 2 year warranty!

July 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Came and completed 2nd survey due to my change of mind with no qualms despite long travel for the guys. Fitters arrived as planned, fitted 2 doors in next to no time. Polite, neat and did a great job and great value for money compared to other companies that quoted. Would definitely recommend.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Just really great service from…

Just really great service from beginning to end, easy to arrange a survey, all the details were explained and the install was on time, quick and done professionally!

July 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Would recommend this company to anyone.

Would recommend this company to anyone.
First class efficient service.
Any queries I've had, have been resolved to a first class status.
Just had some new slats replaced by Josh on my garage door, which I had previously purchased from Roll Right a few years ago, but had been damaged from a re-roof job and the replacement slats where installed in super fast time.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fitters excellent office let the side down

Really efficient service from the lads out and about. Head office could have kept us better informed we had to ring to find out what time of day it would be and that the lads would ring on the way. We were told at survey that head office would ring with definite time and both these phone call never happened. Not the end of the world but gave a little doubt as whether they would turn up.
They did and can't fault the work which is the main thing . Thankyou!

June 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Perfect from survey to fitting

Perfect from survey to fitting, very pleased with the service from this company.
The door is excellent, very clean and tidy fitters.
Arrived and fitted in just over 1 hour.
Would highly recommend this company.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

First class work

Team attended site in less than 24 hrs,and at the time booked it took them 30 minutes despite the door being jammed solid,and the price was very competitive would recommend them wholeheartedly

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great Job

Great job, great set of lads, Great communication, the garage door works very well and looks great,
So yeah all Great

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

I went to their Workshop to view the…

I went to their Workshop to view the product and was impressed. After being measured up we agreed a date and the installer Bryne and his mate completed the job in just over an hour. Very pleased with the product . Thank you Rollright.

June 19, 2024
Unprompted review
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Rated 1 out of 5 stars

No Show

Had an appointment where the person was unable to attend, so understood the issue and rebooked for the following week.
The following week - A person called after the advised time, said they couldn’t come till early evening, which was clashing with a scheduled appointment for my child that couldn’t be changed.
Then again rebooked
The 3rd week - this time a “no show!!!!” Not even a call?!?!? Poor customer service well actually NO customer service.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

New garage doors look fab

Quality neat and tidy job. Lads very polite and happy with the result, they look great. Only fitted today but first impressions very good.

June 6, 2024
Unprompted review

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