Rollz International Reviews 505

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and thoughtful design, highlighting how these mobility aids significantly enhance independence and confidence. Many people appreciate the versatility and stability of the products, finding them easy to use and well-engineered. The staff also receives frequent commendation for their helpfulness and exceptional service, with many consumers noting their personalized and supportive approach. However, some customers experienced issues with delivery services, citing poor communication and misplaced parcels. A few people also found certain product features, such as manual brake locks or the weight of some models, to be challenging. There were also occasional mentions of the high cost of replacement parts and concerns about battery life on electric models.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers express high satisfaction with the Rollz rollator,... See more

Quality

Customers consistently note positive experiences with quality, highlighting products as well-made, sleek,... See more

User experience

Consumers express high satisfaction with the user experience, highlighting the product's ease of handling and... See more

Delivery service

Customers generally report positive experiences with delivery services, highlighting prompt and smooth... See more

Staff

Reviewers highlight positive aspects of staff, particularly praising individuals like Paul for their... See more

Based on these reviews

Rated 5 out of 5 stars

Rollz has been supportive of me since I first got my Rollz Motion! This is a great company that actually cares about their consumers, it shows in all the products, from different styles of rollators,... See more

Rated 5 out of 5 stars

Excellent meeting with Paul from Rollz today. My mother in law felt the electric motion motorised wheel chair and rollator would be a solution for her. The moment Paul met her he realised that this wa... See more

Rated 5 out of 5 stars

My Rollz motion has changed my life. It’s a really well designed piece of kit, and has given me confidence and independence to get out of the house again. It’s really easy to adjust between a chair... See more

Rated 5 out of 5 stars

They are a small and personal company. Their main focus is on what the customer wants and needs and that’s what makes them top notch. They put so much thought into their products. I have both the Roll... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

Dutch company specialized in developing innovative mobility products. Our mission is to give people the opportunity to fully enjoy life, even when mobility is not what it used to be.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

505 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

All-terrain freedom

I have the rollz performance. I have taken it everywhere from home, to the mall to up a mountain. It takes me pretty much anywhere I want to go, and when my legs nope out, we put it in chair mode and it takes me home safely. I have been functionally housebound for the last two years and the performance has absolutely liberated me. I relish in my freedom.

For experienced rollator users, this is super comfortable and surprisingly easy to use. Good balance and my "pusher" can easily convert it to chair mode while I'm standing waiting for it, and I have a window of seconds before I need to be seated. The videos aren't lying. It really is that easy.

June 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Paul confirmed our opinion relating to…

Paul confirmed our opinion relating to the Rollz Motion, he was very patient and explained in detail how to get the best out of the rollator. We needed reassurance that our choice was appropriate and it resulted in us making a purchase. We thank him for understanding and genuine opinion.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Hello everyone

Hello everyone! This company is great to work with. They understand the issues that come with limited mobility. We all have different needs to cope with, but it's crucial to feel safe and in control of the equipment we use, and to stand up straight. This product and company is worthy of your attention.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent meeting with Paul from Rollz…

Excellent meeting with Paul from Rollz today. My mother in law felt the electric motion motorised wheel chair and rollator would be a solution for her. The moment Paul met her he realised that this wasn’t the right for her and then spent time going through her requirement and need. Truly excellent service. Thank you!

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

“Rollin with my Rollz”

My name is Robert Mielke.My experience with the Rollz company is the best.I have Parkinson’s disease and my walker works great for me.I would recommend any product that the Rollz company offers.THANK YOU THANK YOU

April 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Rollz are great

My Rollz motion has changed my life. It’s a really well designed piece of kit, and has given me confidence and independence to get out of the house again. It’s really easy to adjust between a chair and walker and i find this versatility really helpful as my pain is unpredictable.

It’s also worth registering your rollator to enter the prize draw as I won a refund for half of the price that I paid for it! Rollz definitely design their products with the end users in mind.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Arrived very quickly,it's very…

Arrived very quickly,it's very sturdy,I've bought because it will be very useful when raining,but also shelter from the sun,medication that I'm on can lead to skin cancer or make me ill in the sun,so I don't care what it looks like,it's there to protect me,the umbrella has a good wide span on it so you are well sheltered,I think it's well worth the money

May 8, 2025
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Rated 5 out of 5 stars

Highly recommend

I recently bought the 3 in 1 electric rollator and it hasto be the best mobility aid I've ever bought and worth every penny.
Highly recommend.
It can handle alot of use and offers me so much independence while still having the option to walk.
Highly recommend

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Don't hesitate to get one

Paul went above and beyond to come and demo the Rollz. After ordering, delivery was exactly when we were told it would be. Passenger and pushers have all given the Rollz 10/10. Onlookers have also been amazed by it's manoeuvrability. It's exactly what was needed.

April 22, 2025
Rated 5 out of 5 stars

Parkinson's Aid

My husband has Parkinson's and falls alot. We are so pleased that we purchased a Rollz combination rollator and chair. It helps keep up the activities that bring him joy. This device is so superior to all the others that we've tried.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, you sent me exactly what I ordered within good time.

I may be back.
Sarah

March 27, 2025
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Rated 5 out of 5 stars

ROLLZWITHIT

Very people orientated and quick to respond.

The Rollz Motion rollator in Candy Pink looks great, turning circle is amazing and the seat when I need a rest is soo comfortable.

After a tough period with hypermobility issues in my back and knees I've finally been able to take my amazing assistance dog back to the park which is about 20 minutes away.

February 17, 2025
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Rated 5 out of 5 stars

Amazing, Amazing, Amazing.

The Hybrid Walker is absolutely fabulous, I have used a normal walker, but having the wheelchair bit is fab. Yes, it is a lot more than others in price, but the quality speaks for itself.
The only suggestion would be for the hook to keep it together to be included. I purchased the underneath shopping basket which is excellent for a coat and blanket, and folds flat, no need to take off.

November 1, 2024

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