Roof Lanterns Online 

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Rated 1 out of 5 stars

Not sure we're to start. Poorly quality goods, no communication. Pricing changing constantly. False promises. John made lots of promises and did not deliver on anything

Rated 1 out of 5 stars

Ordered a roof lantern that turned up smashed at the doorstep Had to wait for another panel when we was on a time schedule then, now waiting 4 months again for a spare part which they have said t... See more

Rated 1 out of 5 stars

In response to your reply… You are a serial sociopathic liar that should be nowhere near a business. Every reply you write is filled with excuses and lies where you accept NO responsibility for b... See more

Rated 4 out of 5 stars

Ordered 12 sliding sash windows with all the kit (grey on white, astral bars, brass furniture, etc.) from John. There was a 4 week delay, but John was always responsive with updates and chasing t... See more

Company details

  1. PVC Windows Supplier
  2. Aluminum Frames Supplier
  3. Glass Manufacturer
  4. Home Improvement Store

Written by the company

High quality, affordable aluminium windows, doors, roof lanterns and skylights, made in the UK with free delivery and 10-year warranty. Installation also available!


Contact info

All reviews

(71)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely delighted with such…

Absolutely delighted with such extremely high standards of product/service quality, and excellent value for money. Working in engineering myself with Rolls-Royce, I recognise quality when I see it and the after care was also to the very same high standards. I’d recommend these guys to anyone

November 26, 2020
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Rated 5 out of 5 stars

Bifold and Lantern 10/10

After looking around for a while we discovered this company had exactly what we needed ( we were after a bifold and lantern ) and it was such a reasonable price! The product is fantastic and although there was a slight delay due to COVID the communication was 10/10.

Thank you so much!

November 25, 2020
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Rated 5 out of 5 stars

Brillian

Ive been using roof lanterns for over a year now for our developents, they have always been available for advice and never let us down on there service

November 24, 2020
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Rated 5 out of 5 stars

I have a development taking place in…

I have a development taking place in london so after a few recommendations I asked roof lantern to come and go through some plans and also survey.
Products arrived and i couldnt complain. Service and quality spot on.
All heritage style and ontop very specific to match up.
Will definitely be using on my next project

November 24, 2020
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Rated 5 out of 5 stars

Mums asked me to do review as she…

Mums asked me to do review as she didn’t know how to work trust pilot - she bought some bifolds off these guys and they are actually really nice John’s a long friend of the family so he did the right deal £1700 for the door! Definitely recommend him and the team there! So helpful 5*****s

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

You won't be disappointed!

I enquired about a set of heritage doors which I wasn’t sure how would fit in my house. Roof lanterns sent a surveyor - Steve who came to measure the space and explained everything I needed to know. Surprisingly quick delivery. Everyone I spoke to was very personable but professional. Amazing customer service, would definitely recommend!!

November 24, 2020
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Rated 5 out of 5 stars

Quality products with a quality…

Quality products with a quality service! I got in touch with John for some bi-folding doors for my garage conversation at home. I was very impressed with how fast I got them
(3 weeks) during the coronavirus pandemic!!! After I received the doors I was very impressed with the quality and with being in the trade myself I will not be going anywhere else from now on! I have just recently placed an order for some doors, windows and a lantern, another order that was dealt with very professionally.

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent roof lantern supplier

I've been using these guys for a while now and have always had a good experience with them. Cost is always fair, the communication from them is always spot on and they deliver what they say they will when they say they will. Product is also of a high standard and I'd highly recommend. If there are ever any issues which is rare they are straight on it and it's sorted swiftly.

November 24, 2020
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Rated 5 out of 5 stars

Did an extension on my home

Did an extension on my home, needed some clarity on what to buy ended up with an aluminium roof lantern with electric opener.
John was helpful sometimes missed my calls but always called back,
Got the job done even though covid19 was an issue with a slight delay but for everything in end. Top company to deal with and I do recommend, thanks

August 3, 2020
Unprompted review
Rated 1 out of 5 stars

Worst Company I've Ever Dealt With

Quoted 2 - 3 weeks for a bifold door. After over three months, numerous phone calls and countless broken promises later, only half of the order was received.

All communication was then ignored when I asked for a refund yet they still had nearly £2000 of my money.

It took direct action to finally get my money back.

The worst company I have ever dealt with. One to avoid.

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

I have found this company online and…

I have found this company online and ordered bifolding doors and windows. Joe the manager was very efficient and kept me updated with my order regularly. The products arrived on time but there was a minor hick up with the product, however Joe quickly rectified it. Thanks Joe.

November 26, 2019
Unprompted review

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