Not sure we're to start. Poorly quality goods, no communication. Pricing changing constantly. False promises. John made lots of promises and did not deliver on anything
Roof Lanterns Online
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See what reviewers are saying
Ordered a roof lantern that turned up smashed at the doorstep Had to wait for another panel when we was on a time schedule then, now waiting 4 months again for a spare part which they have said t... See more
In response to your reply… You are a serial sociopathic liar that should be nowhere near a business. Every reply you write is filled with excuses and lies where you accept NO responsibility for b... See more
Ordered 12 sliding sash windows with all the kit (grey on white, astral bars, brass furniture, etc.) from John. There was a 4 week delay, but John was always responsive with updates and chasing t... See more
Company details
Written by the company
High quality, affordable aluminium windows, doors, roof lanterns and skylights, made in the UK with free delivery and 10-year warranty. Installation also available!
Contact info
Unit 3 Sandown Road, DE24 8SR, Derby, United Kingdom
- 0845 139 0329
- hello@rooflanternsonline.com
- rooflanternsonline.com
Absolutely delighted with such…
Absolutely delighted with such extremely high standards of product/service quality, and excellent value for money. Working in engineering myself with Rolls-Royce, I recognise quality when I see it and the after care was also to the very same high standards. I’d recommend these guys to anyone
Recently had a roof lantern fitted…
Recently had a roof lantern fitted 5star servive
Really good service
Really good service, cant fault the product quality and good value for money compared with other quotes.
Would highly recommend.
Bifold and Lantern 10/10
After looking around for a while we discovered this company had exactly what we needed ( we were after a bifold and lantern ) and it was such a reasonable price! The product is fantastic and although there was a slight delay due to COVID the communication was 10/10.
Thank you so much!
Fitted an awesome lantern in my green…
Fitted an awesome lantern in my green Lamborghini
Been dealing with various roof lantern…
Been dealing with various roof lantern suppliers within my trade and found these guys the best so far always prepared to go out there way to meet our needs 100% rated.
10/10 couldn’t have been better in any…
10/10 couldn’t have been better in any way
Brillian
Ive been using roof lanterns for over a year now for our developents, they have always been available for advice and never let us down on there service
I have a development taking place in…
I have a development taking place in london so after a few recommendations I asked roof lantern to come and go through some plans and also survey.
Products arrived and i couldnt complain. Service and quality spot on.
All heritage style and ontop very specific to match up.
Will definitely be using on my next project
Highly recommended
Highly recommended great aftercare and customer service with affordable prices.
Bought a lantern from these guys to put…
Bought a lantern from these guys to put above my nursery, john surveyed it then came and installed it! Top job would recommend!
Mums asked me to do review as she…
Mums asked me to do review as she didn’t know how to work trust pilot - she bought some bifolds off these guys and they are actually really nice John’s a long friend of the family so he did the right deal £1700 for the door! Definitely recommend him and the team there! So helpful 5*****s
You won't be disappointed!
I enquired about a set of heritage doors which I wasn’t sure how would fit in my house. Roof lanterns sent a surveyor - Steve who came to measure the space and explained everything I needed to know. Surprisingly quick delivery. Everyone I spoke to was very personable but professional. Amazing customer service, would definitely recommend!!
thanks to John and the team for a great…
thanks to John and the team for a great job all round. great price, great people, highly recommended A+++
Excellent service start to finish high…
Excellent service start to finish high quality product highly recommend
Quality products with a quality…
Quality products with a quality service! I got in touch with John for some bi-folding doors for my garage conversation at home. I was very impressed with how fast I got them
(3 weeks) during the coronavirus pandemic!!! After I received the doors I was very impressed with the quality and with being in the trade myself I will not be going anywhere else from now on! I have just recently placed an order for some doors, windows and a lantern, another order that was dealt with very professionally.
Excellent roof lantern supplier
I've been using these guys for a while now and have always had a good experience with them. Cost is always fair, the communication from them is always spot on and they deliver what they say they will when they say they will. Product is also of a high standard and I'd highly recommend. If there are ever any issues which is rare they are straight on it and it's sorted swiftly.
Did an extension on my home
Did an extension on my home, needed some clarity on what to buy ended up with an aluminium roof lantern with electric opener.
John was helpful sometimes missed my calls but always called back,
Got the job done even though covid19 was an issue with a slight delay but for everything in end. Top company to deal with and I do recommend, thanks
Worst Company I've Ever Dealt With
Quoted 2 - 3 weeks for a bifold door. After over three months, numerous phone calls and countless broken promises later, only half of the order was received.
All communication was then ignored when I asked for a refund yet they still had nearly £2000 of my money.
It took direct action to finally get my money back.
The worst company I have ever dealt with. One to avoid.
I have found this company online and…
I have found this company online and ordered bifolding doors and windows. Joe the manager was very efficient and kept me updated with my order regularly. The products arrived on time but there was a minor hick up with the product, however Joe quickly rectified it. Thanks Joe.
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