Roots HR CIC Reviews 

77
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

So far so good. Roots HR have been responsive, professional and always knowledgeable with my questions. The support package works good for me as a small organisation. Occasionally i would have like... See more

Rated 4 out of 5 stars

We have been using Roots Comply Plus for almost a year and we have also worked with them on a separate HR project. They have been very responsive and detailed in their responses. We have had a differe... See more

Company replied

Rated 5 out of 5 stars

Fern at Roots HR was incredibly helpful and professional during our employment policy review. As a small charity, her flawless work and clear explanations made the process smooth and easy to understan... See more

Company replied

Rated 5 out of 5 stars

Worked with Roots across some policies, staff contracts and being an independent advisor as we looked at changing how we work. Can't recommend enough! Really clear, quick to respond, fairly priced and... See more

Company replied

Company details

  1. Business Management Consultant

Written by the company

Roots HR’s vision is to improve social sector outcomes through better people management. Our mission is to provide high quality, practical and affordable human resources services on a greater than profit basis tailored to social sector organisations. We aim to ensure social sector employers have accessible, timely HR services available to them to enable them to best respond to external and internal forces whenever required. We offer a full range of generalist HR services from resourcing through to learning and development, employee relations, compensation and benefits, risk assessment and management, plus employee outplacement.


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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4.8

All reviews

(77)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Roots HR supplied a highly…

Roots HR supplied a highly professional, sensitive and responsive service for a very complex case. We would highly recommend them to any charity looking for expert HR advice and support at a very reasonable price.

November 8, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Many thanks

Rated 5 out of 5 stars

Experience of Roots CIC

Effective, efficient and sound HR advice given. Always courteous, friendly and professional. Roots CIC were able to understand the needs of our Charity. We would recommend them to others.

September 6, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Many thanks!

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Rated 5 out of 5 stars

Employment issues

I’ve been working with Roots HR for almost two years, and their guidance and support have been invaluable, and I highly recommend Roots HR to anyone seeking expert HR solutions.

July 19, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Thank you so much Sofia

Rated 5 out of 5 stars

Expert support for our small charity.

As a charity ourselves we were very pleased to see that there was a charitable company operating in this field, which is what first attracted us to using them. Whilst access to their general advice is good, we ended up enagaging them for some very detailed work and they were hugely professional, knowledgable and supportive. Would recommend whether you're a small or larger organisation.

July 1, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Many thanks!

Rated 5 out of 5 stars

Brilliant support

Brilliant support, advice and guidance. Very prompt and supportive along the process.

April 1, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Many thanks Nithee!

Rated 5 out of 5 stars

We have used Roots for several years…

We have used Roots for several years now and greatly value their expertise and advice. The team at Roots always respond quickly and professionally to our requests. They are highly knowledgeable, approachable and demonstrate a real understanding of small organisations' needs.

April 17, 2024
Unprompted review
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Reply from Roots HR CIC

Thank you, Louise.

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Rated 5 out of 5 stars

Policy deck review

Tracey at Roots HR reviewed our policy deck, ensuring that we were compliant and up to date with recent law changes. Tracey was thorough and clear with communication and offered suggestions to improve our policies. Tracey also provided us with a handbook along with advice on what should be included and where it would be better to signpost from the handbook to the policy.

We are extremely pleased with the advice and guidance given by Tracey and enjoyed meeting to discuss the next steps.

Whilst reviewing this I can add that I attended an Employment Law update webinar with Alison and Jimmy which was really clear and informative.

Highly recommend Roots HR, thanks!

March 25, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Thank you Rachel!

Rated 5 out of 5 stars

Contracts and policies

I worked with Tracey on our polices and contracts and she was amazingly helpful and patient. I can't thank her enough.

March 18, 2024
Unprompted review
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Reply from Roots HR CIC

That's great to hear, Heather

Rated 5 out of 5 stars

Great support!

Ann at Roots HR has helped us accomplish a well written and comprehensive piece of work that would of taken us months to complete in just a few short weeks. Her guidance and advice has been amazing.

March 6, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Many thanks Rachel.

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Rated 5 out of 5 stars

Excellent!

Worked with Roots across some policies, staff contracts and being an independent advisor as we looked at changing how we work. Can't recommend enough! Really clear, quick to respond, fairly priced and knowledgeable.

April 4, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

That's great to hear, thank you Grace!

Rated 5 out of 5 stars

Fern at Roots HR was incredibly helpful.

Fern at Roots HR was incredibly helpful and professional during our employment policy review. As a small charity, her flawless work and clear explanations made the process smooth and easy to understand. Thanks to Fern's support, we have an amazing new suite of policies that we are truly proud of. I highly recommend her services!

March 6, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Thank you Ian, we're really pleased to have been able to work with you on this documentation.

Rated 5 out of 5 stars

Tiny charity HR support

As a tiny charity, being able to access affordable HR support is vital. We have used Roots HR on multiple occasions, most recently to review a job description Time is taken to understand the brief, and the service always feels perosnal and tailored to what we need.

March 5, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Thank you Sam

Rated 5 out of 5 stars

Salary benchmarking and employee benefits review

We recently used Roots HR to undertake an external salary benchmarking exercise for us, as well as a review on the employee benefits we offer, including a staff survey. They provided a great service throughout the process, from understanding what we wanted, checking in and seeking feedback during the exercise, to the outcome reports at the end. Very responsive and professional.

January 5, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Many thanks Rob!

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Rated 5 out of 5 stars

Knowledgeable, personable expertise, with great values

I've worked with Roots for many years and found them to be a great team to work with. Highly knowledgeable, with a broad range of expertise covering pretty much every area of HR, from the strategic to the day-to-day, from the exciting to the gnarly. Very professional and personable. Great to see the business flourishing and offering even better service, and knowing they're a social enterprise with strong values and a commitment to doing good alongside doing business makes a big difference. Most recent support was around KIT days for a mat leave colleague, but have helped with policies, restructures and salary benchmarking.

February 29, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Thank you Paul, it's great to work with you.

Rated 5 out of 5 stars

Roots HR is a very professional

Roots HR is a very friendly, accessible and professional organisation. They offer valuable support to small charities which do not have any internal HR expertise.

February 1, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Thanks Debra, it is much appreciated

Rated 4 out of 5 stars

Always happy with the service

Always happy with the service. Prompt, knowledgeable and their advice is consistently sound.

February 20, 2024
Unprompted review
Roots HR CIC logo

Reply from Roots HR CIC

Many thanks John!

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