Rosea Reviews 

211
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Absolute scam. Ordered an item around a month and a half ago. Extensive “tracking“ emails but as soon as the package supposedly landed in the UK all email updates stopped. The support email address... See more

Rated 1 out of 5 stars

Complete disappointment! I never got my delivery. No refund either. The package could not be tracked. It only showed that it has been sent from China. The customer service replied quite quickly, but d... See more

Rated 1 out of 5 stars

FUMING.,AVOID THIS SITE.. Ordered cargo trousers for my husband, what a pile of 💩 material is cheap and nasty, wouldn't even fit my 13 year old grandson let alone my husband, cost over £60 with shipp... See more

Rated 1 out of 5 stars

I ordered and paid for an item from an online company called Rosea, the company are based in China, my order never arrived. Basically they labelled the package to our road only, no house name. It app... See more

Company details

  1. Clothing Store

Written by the company

We offer products that you might like and use, such as homes, clothing, accessories, etc., all of which will appear in our stores!


Contact info

1.1

Bad

TrustScore 1 out of 5

211 reviews

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1.1

All reviews

(211)

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Rated 1 out of 5 stars

Wrongly charged

Wrongly charged. I bought an advent calendar. Advertised as £24.99 + postage.
But my card has been charged at £34.78!
No explanation. Feels like a rip off. No answer to my email.

October 11, 2024
Unprompted review
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Rated 1 out of 5 stars

I ordered a 24 days of stationary…

I ordered a 24 days of stationary calendar today. Product was £24.99 but over £34 has been taken from my bank. Like others have said this product has sold out on the true sellers page SCAM COMPANY DO NOT BUY.
My card has now been cancelled at the bank and I have to wait 15 days to start a fraud claim.

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from Rosea

Ordered the stationery Advent calendar
Was charged 24.99 plus shipping receipt was for £28,98
Amount charged to my card £34.78
No response from company
Got email today saying my parcel was with some courier in USA ..
I called my bank they can do nothing for 15 days and I I do not hear from them to call bank back .. this is a complete scam and the Stationery information was stolen from the actual makers of the stationery ..
I am really worried how much more I will get billed for .. avoid this company … they operate illegally

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM - AVOID!

The website said that they will charge £47.48, the confirmation email said the same amount, and shortly I received another email saying that I will be charged £56.98. I contacted them straight away and said to cancel the order, they said they have dispatched the order, to which I said I will report them to the authorities. They did refund.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Called a liar!

I ordered some Christmas baubles in beige, my order clearly shows beige, however I received black. I sent a photo to Rosea and they told me that their Chinese warehouse confirmed the correct order was sent. I questioned this and sent photos of my black baubles as proof but was told several times that the correct order of beige was sent and they would do nothing about it. Basically they called me a liar as they believed their warehouse in China and not their customer who sent a photo as proof still in the delivery box. I would give this company no stars, they have a complete lack of customer service and I am going to report them to UKICC.

October 11, 2024
Unprompted review
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Rated 1 out of 5 stars

Ignore the fake AI reviews and listen up!

Ignore the AI generated fake positive reviews. I mean really, they could have been more creative.
As many are realising and saying, this company is operating a scam. Taking additional payments, no chance they will send the goods ordered because the designer and owner of the product they claim to sell (Martha Brooks London advent calendar costing £109) only sells it on their own website and has issued a statement on facebook etc warning buyers. They have stolen photos and videos and used them in their advert. They are blocking users who are speaking up on Facebook and deleting their posts.
They are taking money with no intention of delivering goods. Customer services don’t respond via email. They are the lowest of the low. Preying on peoples’ goodwill and trust. Contact your bank for assistance if you’ve fallen victim of these scumbags.

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

This is a total scam

This is a total scam. Ignore the good reviews they are fake. They overcharge you - the item should have been £28 and I was charged £36. They ignore contact to cancel the order. Total scam. Bank can’t intervene as the transaction is still pending.

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

Scam - overcharged - avoid!

As per other reviews, I was overcharged with no reason given. I later received a note from Royal Mail for an additional £5 as the seller had not paid the full postage. Thankfully, I was able to report this site to my bank and receive a refund. Do not buy from the site as it is a scam!

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

Just ordered the advent calendar and…

Just ordered the advent calendar and paid more than expected due to an extra unexpected vat charge of over £5.00. Already not impressed. I hope the calendar arrives.

Update- I received a refund of the £5 within days of complaining and today 13.11.24 the calendar finally arrived. I opened it to check the contents and it is absolutely rubbish. None of the items originally listed are included. This is a scam.
23.11.24 I have tried to get a refund- I was offered £3.00 to get the full refund I need to return product to china which is going to cost at least £16- Do not buy from Rosea.co.uk they are scammers selling substandard counterfeit products.

October 9, 2024
Unprompted review
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Rated 1 out of 5 stars

I fear I have been scammed

I fear I have been scammed. The total amount taken was more than advertised and too late I read a review further down saying that the photos have been stolen from the genuine owner of them.

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

Check ALL reviews not the fake ones…

Check ALL reviews not the fake ones added near the top of the page!!! The format for the positive reviews is duplicated , repeat phrases/language/writing style etc Company takes more payment than expected and NO goods received! They have stolen photos and promo from other manufacturers, THERE IS NO STOCK of many goods. If you have been ripped off, speak to your bank re debit card guarantee and credit card company for assistance

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

As with others

As with others, placed an order an was charged an additional £8.98.
Emailed but no response as yet.
Also have just found the item I purchased on another site, and it is individual to them and sold out!. Concerned about what I will receive!

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

I have been overcharged!

Sadly I would give zero stars for customer service if it was an option. I placed an order and was happy with the amount. I received an email confirming the amount spent, then noticed an additional £8.36 was charged and came out of my credit card. I tried to stop the order but instead received an email to say it is being despatched. I have emailed 4 times now, requesting the refund but have not had a response. Check your bank accounts! Do not use this company. I have since read so many bad reviews from people who have also been overcharged by rosea.co.uk

October 6, 2024
Unprompted review
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Rated 1 out of 5 stars

This website is a scam

Do not use this website, it is a scam! They are selling one of my business's products using our photos, which is out of stock and not available to buy anywhere other than our website. This website is fraudulent so please be aware and do not try and buy through them. We are doing everything we can to get the product taken down.

October 7, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Looks like it’s a pattern… placed an order, they took a higher amount than agreed on the confirmation. Have emailed twice to request my refund but have a feeling I will need to take further action via bank. Disgusting, avoid at all costs. Fraud!

October 7, 2024
Unprompted review
Rated 1 out of 5 stars

It seems like this is a common theme…

It seems like this is a common theme with them. My bank has advised to report to trading standards as it is unacceptable and misleading.
I’ve contacted them several times and am yet to have a response.

October 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Just placed an order

Just placed an order. They overcharged me. Item was £14.98 and they took £17.98 from my account looking at some of the positive reviews, by the wording, it looks like they have been written by the same person. Very disappointed and not hopeful. Still waiting on a response regarding the overcharge. Disgusting that they rip people off. UPDATE: item eventually arrived, absolute cheap rubbish. £14 for a notebook, which is cheap rubbish. Avoid this company.

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

Overcharged

Overcharged - invoice was £14.98 debit from account was £17.98 no reason given - awaiting refund - not impressed

September 27, 2024
Unprompted review

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