roselabel.com Reviews 99

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are consistently pleased with the products, frequently highlighting their high quality, unique designs, and the use of natural materials. Many express satisfaction with the fit and elegance of the clothing, often receiving compliments when wearing items from the brand. The overall sentiment regarding the products and their quality is overwhelmingly positive. However, some people were dissatisfied with aspects of their order and the return policy. Several customers reported issues with delayed deliveries or orders not arriving at all. There were also concerns about receiving items that did not match the product description, particularly regarding fabric composition. A number of reviewers found the return process problematic, citing difficulties with return addresses, unexpected shipping costs to China, and delays in receiving refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the beautiful... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the fabric,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Return policy

Clients share negative opinions on the return policy. Many reviewers report significant issues with the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many consumers praise the fast and professional... See more

Based on these reviews

Rated 5 out of 5 stars

Roselabel exceeded my expectations! The Colette Set is definitely the new favorite set in my closet and a wardrobe staple for years to come. I didn't expect this set to be so NICE, it's like a set... See more

Rated 5 out of 5 stars

Now have purchased 4 items from Roselabel. These are all well made, good quality fabrics and generous relaxed fits. They are a little pricey but if requiring something special I would recommend. My on... See more

Rated 5 out of 5 stars

I recently received two 100% silk dresses from Rose Label and was so impressed with the quality and fit. It's hard to find unique clothing with natural materials (silk, cotton, linen, etc.) nowadays a... See more

Rated 5 out of 5 stars

I’m absolutely in love with my wool coat! The quality is outstanding — it’s warm, beautifully made, and stylish. The whole experience was seamless from start to finish. Customer service was excellent... See more



Contact info

3.5

Average

TrustScore 3.5 out of 5

99 reviews

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Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Take a look!

I received a wonderful wool coat which arrived quickly and was everything that I had hoped it would be! Very happy with the whole experience - thank you very much!

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a coat in plenty of time for…

Ordered a coat in plenty of time for Christmas. Six weeks later order had still not arrived, have sent 5 e mails with a reply from 2. Now 8 weeks in have asked for a full refund with no reply from company. Communication very poor and now having to raise a complaint with bank. Will never use this company again.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Flawless Service and Stunning Quality

I’m absolutely in love with my wool coat! The quality is outstanding — it’s warm, beautifully made, and stylish. The whole experience was seamless from start to finish. Customer service was excellent and very helpful. I couldn’t be happier with my purchase and highly recommend this brand!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! Oh my goodness, I LOVE the sequin velvet top that I ordered.. it's stunning, and very well made. It arrived quickly, too.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

I fell in love instantly!

I fell in love instantly!! The Leaves Print Long coat blends comfort, quality and elegance all in one gorgeous piece. Soft stylish and standout this coat turns every outfit into a look.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Love my new set from Roselabel

Roselabel exceeded my expectations!
The Colette Set is definitely the new favorite set in my closet and a wardrobe staple for years to come.
I didn't expect this set to be so NICE, it's like a set from a HIGH-end shop! This is a wonderful thick, soft, beautiful cashmere/wool mix, so comfy & cosy and easy to wear. The versatility is great too, each piece can be styled in so many ways and together it's just stunning!
Highly recommended!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed!

I recently received two 100% silk dresses from Rose Label and was so impressed with the quality and fit. It's hard to find unique clothing with natural materials (silk, cotton, linen, etc.) nowadays and I was so pleased with their selection. Highly recommend!

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Honest Review on Roselabel

Now have purchased 4 items from Roselabel. These are all well made, good quality fabrics and generous relaxed fits. They are a little pricey but if requiring something special I would recommend. My only criticism is that in any elastic waisted pants relax the elastic a little. I’m a 14 and it can be a bit too tight.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Drama and comfort combined

What a fabulous ensemble! The quality, style, and wearability are top notch. I love that the ensemble has great drama and is equally comfortable to wear.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

ROSELABEL IS A COMPLETE SCAM

ROSELABEL IS A COMPLETE SCAM. I ORDERED TWO OUTFITS IN THE AMOUNT OF $458.20. IN JULY 2025. THE QUALITY OF THE MATERIAL AND THE OUTFITS LOOK TERRIBLE AND THE CUT IS VERY SMALL. IT TOOK FOREVER FOR THIS COMPANY TO ALLOW ME TO RETURN AND AS OF TODAY WHICH IS OCT 03, 25 I STILL HAVE NOT RECEIVED MY REFUND.. I ALSO HAD TO PAY $60.00 TO MAIL TO CHINA. PEOPLE PLEASE BE AWARE OF THIS COMPANY.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

The prettiest plaid wool coat

The prettiest plaid wool coat. Love the design and beautiful details, so feminine and elegant! Great customer service and fast delivered , I would definitely order again!

September 26, 2025
Unprompted review

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