RouteNote Reviews 

Thanks to Routenote staff, they're very kind,always available and professional!

routenote kept me up to date with my releases and also helpful with answering questions since i was a new member to this platform. i would highly recommand this platform if you wanna grow your listeners. great service and awesome staff.

Twice i have interacted with them direct and they have been polite and courteous

They've helped me a lot! I'm so grateful!

"I had an amazing experience with RouteNote's customer support team, specifically Chris and Holly. I was struggling with an automated error while trying to upgrade my YouTube channel to an Official Artist Channel. They stepped in, manually reviewed my request, and guided me through the final steps with clear and fast instructions. It is great to see a distributor that truly cares about independent artists. Highly recommended!"

Great Customer support from Kyle , i couldn't ask for more , 100%

Among all the music distributors I have dealt with — from big names like TuneCore, DistroKid and CD Baby to smaller services — RouteNote is the only distributor that has truly felt like a real partner, friend, and companion to the artist.

I say this while I currently have an active paid Pro/Premium annual account with TuneCore — not a standard or basic account, but one of their highest-level paid plans. I have already paid close to $60 for it, and I still have around six or seven months left before renewal. Even with that active premium subscription, I personally still prefer releasing my music through RouteNote, because RouteNote gives me the feeling that they are standing beside me like a real friend, not just treating me like another account number.

They do not just wait for problems to happen. They guide you, support you, and help clear the road before you even realize there might be an obstacle ahead. While many distributors can make things feel complicated for new or independent artists with endless requirements, documents, and stressful processes, RouteNote actually helps artists move forward instead of discouraging them.

Yes, the release process can take a little longer, sometimes close to a month, but in my opinion that is completely understandable, especially because RouteNote gives artists the option to release music for free. Also, having a release scheduled ahead of time is actually useful, because it gives the artist time to plan the release properly, appear in upcoming releases, pitch to playlists, and build a stronger rollout.

I am truly thankful to RouteNote. On behalf of myself, DrDj, my dear collaborators Big Boss and Dr.Beat, and our label/publisher King Record, I want to say thank you. RouteNote really stands beside the artist and even moves one step ahead to make the path smoother.

Much respect to RouteNote.

As compare to previous time, now the service time is significantly improved.

I just love their support, they address your issue on time without wasting time, they are the best very best and i almost went to sound on but those ones don't value nigerians like routenote does.

if you use them i believe you won't regret cause i just love them more.

I've got a paid subscription to Easy Music AI, have spent hours writing all the lyrics to 15 songs and also using AI on other songs for the lyrics, to create original songs, albeit with the help of AI. I just waited about 12 days with a lot of releases In Review and now they are getting rejected because, well, a lot of reasons including bullshit about fraud but also that they can't confirm the ownership of the songs. What use is this site? Don't waste your time!

The costumers Service are good it only takes half a day to get replies
I just wish they're as fast when it comes to approving releases
Other than that it's a good experience overall

RouteNote wasted a huge amount of my time.

I uploaded two original releases, waited through a long “In Review” period, missed the planned release timing, contacted support, and only then received a generic rejection with no specific explanation. After that, they told me they would not accept further releases from my account.

The worst part is not even the rejection itself — it is the delay, the lack of clarity, and the completely non-specific reasoning after weeks of waiting.

If a distributor does not want a release, they should say so quickly and clearly. Keeping releases stuck in review and then rejecting them with a vague template is not acceptable.

Very disappointing experience.

Well as a newbie,I found little difficult while uploading and filling column as not much knowledge about music industry all I did was as individual,so ,yeah okay I took help of youtube along with ai bot I guess luna name in website. As far I have uploaded my song on 14 of may all I want say is please reduce the moderation period taking so long to upload and distribute my song freely to music platform. It creating stress wonder how much impact my song will give to the audience. Anyway please upload my song as soon as possible user name- @i_am_subb_am

Their customer support is mind-numbingly slow. I sent them an email weeks ago asking them to take an album down and since then they've just sent automated emails back about "Sorry for the delay!", until today they sent me an email asking them to rate my experience with their customer service on TrustPilot so here I am. One star. Their service is too slow to be usable anymore. Just buy DistroKid or something.

Release scheduled with the team UPC 50639xxxx9783, this a month ago.

According too the support release review takes at latest 30 - 32 days, we've exceeded a few days however still in review.. no reply on our emails, no contact.

This distributor became an absolute shame!!! finger to them.

If we don't hear from them within the next 5 business days we'll cancel and proceed with another distribution - unfortunately with extra delays...

09/06/26:
If any earlier duped musicians want to file a civil - we are filing a lawsuit if we will not receive an update within the next 4 business days.

★☆☆☆☆

Very disappointing experience.

I submitted my release to RouteNote in good faith and made every effort to ensure that I had the proper rights and documentation required for commercial distribution. After my release was rejected, I contacted support to better understand the reason behind the decision and provided evidence of my Suno Pro subscription, which grants commercial rights to music created during the subscription period. I also supplied proof of my licensed FL Studio Producer Edition, which I used to further edit, arrange, mix, and enhance the track.

Despite providing this documentation, I received only a generic response stating that my content was not suitable for distribution and that my account would no longer be able to submit releases. No specific reason was given, and I was informed that the decision was final and could not be appealed.

I completely understand that distributors must follow strict policies, comply with partner store requirements, and take measures to prevent abuse of their platforms. However, I also believe that artists deserve a reasonable level of transparency when serious actions such as account restrictions or permanent rejections are taken.

What I found most frustrating was the lack of meaningful communication. Without a clear explanation, it is impossible to understand what went wrong, address any concerns, or improve future submissions. Even after providing supporting evidence and requesting clarification in a professional manner, I was not given any additional information.

Based on my experience, I cannot recommend RouteNote to independent artists who value transparency, communication, and fair treatment from a distribution service.

What I appreciate most about RouteNote is that they offer independent artists a free opportunity to distribute their music worldwide. For artists starting from nothing, this is incredibly valuable and visionary. It gives people with talent, but limited financial resources, a chance to share their work with the world.

Very very helpful was the support hub service.

This company seemed like a great opportunity to publish my songs on platforms, but recently I have been working for more than 1 year and one of my songs is not being approved and the new songs I have started have passed the release date and I always get late and not positive responses telling me that the workload is too high and we cannot publish any of your future songs with their claim that I am cheating by using other artists' songs and using someone else's rhythms while I send extremely good proofs and they are not approved at all, I have also sent emails to explain that I do not cheat in my songs and OAC work, they have told me that my channel does not meet the requirements when I have achieved everything on the channel just to be verified, simply the support from this company is very poor for any customer.

The service of the RouteNote's Support-Team is great and always they give us a functional solution. The only "problem" is the response time, but OK. Another issue is the platform's login problems. Νevertheless, the RouteNote is a great distributor with the best free plan of the market!