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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness of the staff and the efficiency of their interactions. Many people are very satisfied with the product quality, noting that items are often exactly as expected or even exceed their expectations. The delivery service is frequently mentioned as fast and reliable, with orders arriving quickly and often ahead of schedule. The ordering process is also described as easy and straightforward, with good communication and updates provided throughout. However, some customers were not happy with the product quality, finding it different from specifications or not what they were looking for, despite generally positive experiences with service and delivery.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers are happy with the items they bought,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great, efficient, and fast... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express delight with the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Order

Reviewers express satisfaction with the ordering process. Customers highlight the ease of ordering, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more

Company replied

Rated 5 out of 5 stars

The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more

Company replied

Rated 5 out of 5 stars

Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more

Company replied

Rated 5 out of 5 stars

Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more

Company replied


Company details

  1. Rubber Products Supplier

Written by the company

Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The service from Rubberonline was…great!

The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The kids and myself just love these and I can’t imagine my playroom without them. They can spill, mess and sit comfortably and I can just wipe them off after a session.

January 12, 2026
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Reply from Rubberonline

Hi Alicia! Thank you for such a heartfelt review. We are so happy we could assist with your urgent delivery and that the tiles are working so well in your play therapy practice. It is wonderful to hear that both you and the children love them, and that they offer comfort, durability, and easy cleaning. Your support truly means a lot to our team.

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Rated 5 out of 5 stars

Exceptional Service

Excellent Service! We received our order 2 days after payment and they look amazing! Sauda was friendly and extremely helpful thank you!!! Will definitely order again!

January 29, 2026
Unprompted review
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Reply from Rubberonline

Hi Hannah! This made our day. We are so happy everything arrived quickly and that you love how it looks. Thank you for the kind words and for the shoutout to Sauda - she will be thrilled to hear this. We truly appreciate your support and look forward to assisting you again soon.

Rated 5 out of 5 stars

Great product always on time at the…

Great product always on time at the right price

January 19, 2026
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Reply from Rubberonline

Hi Johan! Thanks for the great review. We pride ourselves on reliable delivery, fair pricing and quality products, so it is great to know we are hitting the mark. We really appreciate your support.

Rated 5 out of 5 stars

Dual wire protection

Service excellence

January 7, 2026
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Reply from Rubberonline

Hi Cassie! We highly appreciate you taking the the time to share your experience with us. We are glad the product and service delivered exactly what you needed.

Rated 5 out of 5 stars

Payment was ultra secure

Payment was ultra secure. I received my order 2 days after ordering. The tiles got here and are making learning and play, safe, memorable and fun!

Thank you team.

January 13, 2026
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Reply from Rubberonline

Hi Kela! Thank you so much for this wonderful feedback. We are really glad you felt confident with the payment process and that your order arrived so quickly. Hearing that the tiles are helping create a safe, fun and memorable space for learning and play truly means a lot to us.

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Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE
CUSTOMER SERVICE SO GOOD
DELIVERY EXCELLENT
PERFECT PRODUCT RECEIVED
OVERALL,WELL DONE

January 8, 2026
Unprompted review
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Reply from Rubberonline

Hi Reggie! Thank you very much for the fantastic feedback. We are thrilled to hear that you were happy with the service, delivery and product received. Your support and encouragement mean a great deal to our team.

Rated 3 out of 5 stars

Unfortunately the product was different…

Unfortunately the product was different to the specifications on the website.

January 8, 2026
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Reply from Rubberonline

Hi Karin! Thank you for bringing this to our attention and for the honest feedback. We are sorry to hear that the product did not match the specifications shown on the website, as this is certainly not the experience we aim to provide. This has been raised internally for review and we would welcome the opportunity to engage with you directly to better understand the issue and assist where possible.

Rated 5 out of 5 stars

Super quick delivery.

Super quick delivery.
Quality lived up to our expectations!

January 8, 2026
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Reply from Rubberonline

Hi Michelle! Thank you for the feedback. We are glad the delivery was quick and that the product met your expectations in terms of quality. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Happy with the rubber ramp

I needed a rubber ramp for my parents to ease access into their retirement home. The delivery was quick efficient and when I had questions they were answered telephonically in a polite and professional manner. When the item arrived I plonked it in place and it is perfect for their mobility scooter and walkers. Obviously the item is not fo heavy vehicles but it will definitely work for this application. Would strongly recommend.

January 1, 2026
Unprompted review
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Reply from Rubberonline

Hi Anton! Thank you for such a thoughtful and detailed review. We are delighted to hear that the ramp has made access easier for your parents and that it suits their mobility needs so well. It is also great to know that our team could assist you professionally and efficiently along the way. We truly appreciate the recommendation and trust you placed in us.

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Rated 5 out of 5 stars

Great service

Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Product installed and we're happy!

January 7, 2026
Unprompted review
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Reply from Rubberonline

HI Rob! This is wonderful to read, thank you. We are especially glad we could assist during the festive period and that everything arrived exactly as expected. It is great to hear the installation went smoothly and that you are happy with the final result. We will be sure to pass your kind words on to our team.

Rated 5 out of 5 stars

Excellent service and very good quality…

Excellent service and very good quality product thank you for the great service….

December 29, 2025
Unprompted review
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Reply from Rubberonline

Hi Brian! Thank you so much for the kind feedback. We are really pleased to hear that you were happy with both the product quality and the service received. We truly appreciate your support and hope to assist you again in the future.

Rated 5 out of 5 stars

Rubber online has amazing products and…

Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second time buying from them. Highly recommended

November 12, 2025
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Reply from Rubberonline

Hi Gail! Thank you for your fantastic review. We are grateful for your continued support and thrilled to hear that you are happy with both the speed of delivery and the quality of the gym tiles. It is wonderful to know that our products and customer service have made a positive impression. Please feel free to reach out should you require any further assistance.

Rated 5 out of 5 stars

Excellent snd fast service

Excellent snd fast service. Couldn’t ask for better

November 12, 2025
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Reply from Rubberonline

Hi there! Thank you for your wonderful feedback. We are delighted to hear that you experienced excellent and fast service. It is our pleasure to assist you and we look forward to helping you in the future!

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Rated 5 out of 5 stars

Good quality product and we were kept…

Good quality product and we were kept inform of the progress of the order.

October 28, 2025
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Reply from Rubberonline

Hi Fareed! Thank you so much for your positive feedback. We are pleased to hear that you are happy with the quality of your product and that you felt well informed throughout the process. We appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Best customer service

Fast and efficient way to do the purchase online as well as very friendly staff

October 23, 2025
Unprompted review
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Reply from Rubberonline

Hi Natasha-leigh! We are ecstatic to hear that our service and team made your shopping experience so effortless! We put a lot of care into ensuring things run smoothly, both online and in person. Thank you for choosing RubberOnline - we hope to serve you again soon!

Rated 5 out of 5 stars

Wonderful, prompt service

I couldn't believe how quick my order was ready for shipment. And the product quality was exactly what I expected and more. Thank you for being reliable.

October 28, 2025
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Reply from Rubberonline

Hi Bonginkosi! Thank you so much for the wonderful feedback! We’re thrilled to hear your order was processed so quickly and that the product exceeded expectations. Reliability is something we take pride in, so it’s great to know that came through. Should you require any further assistance in the future, please feel free to reach out!

Rated 4 out of 5 stars

Easy to order

Easy to order, quality product, good communication.

September 26, 2025
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Reply from Rubberonline

Hi Andries! Thank you so much for your kind words! We're really happy to hear that everything went smoothly - from ordering to receiving your product. It’s great knowing our communication and quality met your expectations. We truly appreciate your support!

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Rated 5 out of 5 stars

From the Cape to Limpopo farm in 3 days, amazing. Great product.

Excellent service, great product.

September 26, 2025
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Reply from Rubberonline

Hi Audrey! Thank you for taking the time to share your experience. We're really glad the lead time exceeded expectations and that you're happy with the product. Feedback like yours reminds us why great service matters.

If you ever need any assistance or advice on what to use and where, we’re just a call or click away

Rated 5 out of 5 stars

EVA Foam 12mm thickness - Grey

Thank you, RubberOnline for your top notch service. I was impressed with the ease of ordering and navigation on your website. My order was processed well within the indicated timeframe and I received my order without any issues.
Although the product turned out to be 'not quite what I was looking for' - I am still very impressed with the product and have made use of it in another space.
I was also impressed that I received a follow up call to see if I was happy with my order.
Thank you!

August 27, 2025
Unprompted review
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Reply from Rubberonline

Hi Catherine! Thank you so much for sharing such thoughtful feedback! We’re really glad to hear that you found our website easy to navigate and that your order arrived smoothly and on time.

Even though the product wasn’t the perfect fit for your original idea, it’s great to know you could put it to good use elsewhere. We always aim to follow up and make sure our customers are happy, so it’s wonderful to hear that the call made a positive impression.

If you’re ever looking for something more specific or need guidance on a future purchase, we’d love to help you find the perfect match.

Thanks again for choosing RubberOnline!

Rated 5 out of 5 stars

Service was great start to finish thx…

Service was great start to finish thx agn

August 25, 2025
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Reply from Rubberonline

Hi Roland! Thank you so much for your kind words! We’re delighted to hear that you had a great experience from start to finish. We truly appreciate your support and look forward to assisting you again anytime.

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