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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness of the staff and the efficiency of their interactions. Many people are very satisfied with the product quality, noting that items are often exactly as expected or even exceed their expectations. The delivery service is frequently mentioned as fast and reliable, with orders arriving quickly and often ahead of schedule. The ordering process is also described as easy and straightforward, with good communication and updates provided throughout. However, some customers were not happy with the product quality, finding it different from specifications or not what they were looking for, despite generally positive experiences with service and delivery.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers are happy with the items they bought,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great, efficient, and fast... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express delight with the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Order

Reviewers express satisfaction with the ordering process. Customers highlight the ease of ordering, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more

Company replied

Rated 5 out of 5 stars

The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more

Company replied

Rated 5 out of 5 stars

Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more

Company replied

Rated 5 out of 5 stars

Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more

Company replied


Company details

  1. Rubber Products Supplier

Written by the company

Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Sturdy Stopper

The product is made of sturdy rubber and is strong. It has convenient holes so that the stopper can be bolted to the floor. The delivery time was also very quick.

August 28, 2025
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Reply from Rubberonline

Hi Clive! Thank you for your detailed review! We’re delighted to hear that the wheel stopper’s sturdy build and easy bolt-down design met your expectations. It’s also great to know the quick delivery added to your experience—we always aim to make the process as smooth as possible. Looking forward to serving you again in the near future!

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Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Easy online shopping. Can recommend. Will shop again.

July 5, 2025
Unprompted review
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Reply from Rubberonline

Hi! Thanks so much for the recommendation! We’re glad the online process made things quick and hassle-free for you. It’s great to know you’ll be back—we look forward to it!

Rated 5 out of 5 stars

A great product at a very reasonable…

A great product at a very reasonable price. I was kept advised at evry step of the process and the matting arrived very quickly.

June 27, 2025
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Reply from Rubberonline

Hi Marie! Thank you for the lovely feedback! We're really pleased to hear you were happy with both the product and the updates along the way. Timely delivery and keeping our customers informed are priorities for us, so your comments truly mean a lot.

Rated 5 out of 5 stars

Very professional and to the point

Very professional and to the point. Great service from the start and aftersales as well.

June 23, 2025
Unprompted review
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Reply from Rubberonline

Hi! Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience from the initial interaction right through to our after-sales support. We take pride in being efficient and approachable throughout the process, and it’s always rewarding to know our efforts are appreciated. Looking forward to assisting you again in the future!

Rated 5 out of 5 stars

The product was delivered quickly and…

The product was delivered quickly and was what I expected, durable and of good sturdy quality

June 4, 2025
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Reply from Rubberonline

Hi Andrew!

Thank you for your great review!

We’re so glad to hear the product lived up to your expectations — and even happier that it arrived in good time. Quality and durability are exactly what we aim for, so it’s always rewarding to know it’s hitting the mark.

Thanks again for choosing us — we hope to welcome you back soon!

Warm regards,
The Rubber Online Team

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Rated 5 out of 5 stars

Swift services

They offer a great services. They dispatched my order within 24 hours of ordering

June 3, 2025
Unprompted review
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Reply from Rubberonline

Hi Rabelani! Thank you so much for your kind words and fantastic review!

We are thrilled to hear that you were happy with the speed of our service — getting orders out swiftly is something we take real pride in. It’s great to know that the effort behind-the-scenes made a difference to your experience.

We truly appreciate your support and look forward to helping you again soon!

Warm regards,
The Rubber Online Team

Rated 5 out of 5 stars

Quick response

Quick response, fast delivery, friendly service.

June 5, 2025
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Reply from Rubberonline

Hi Toni! Thank you for the great feedback! We’re so glad to hear that everything — from the response time to the delivery and service — met your expectations. It’s always encouraging to know when our efforts help create a smooth experience. We truly appreciate your support!

Rated 5 out of 5 stars

Excellent Service

Prompt service and replies to e-mail queries. Went the extra mile to trace and deliver my parcel when one item wasn't delivered.

June 5, 2025
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Reply from Rubberonline

Hi Gustav! Thank you for your lovely feedback. We’re really pleased to hear that your experience was a positive one — especially that the team could assist promptly and follow through when an item went astray. Going the extra mile is something we genuinely value, so it’s great to know that effort made a difference. We truly appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I phoned Rubberline and received advice…

I phoned Rubberline and received advice from Junaid at the Cape Town branch. He was excellent and followed up on my query promptly .
I received the wheelchair access ramp as ordered, very quickly, and am extremely happy with the quality. Junaid is most helpful and pleasant to deal with
Thanks again Junaid

May 22, 2025
Unprompted review
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Reply from Rubberonline

Hi Anette! Thank you for taking the time to share your experience. We're so glad to hear that everything from the advice you received to the delivery of your wheelchair access ramp went smoothly. It’s always encouraging to hear when a team member makes a lasting impression — we’ll definitely pass your kind words on to Junaid. Your feedback truly motivates us to keep delivering the level of service and quality we strive for every day.

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Rated 5 out of 5 stars

Great Shopping Experience

Clean online site interface.
Simple to order & pay.
Always a pleasure.

May 14, 2025
Unprompted review
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Reply from Rubberonline

Hi Jay! Thank you so much for the kind words and 5-star review! We're thrilled to hear you enjoyed the shopping experience and found our site easy to use. It's always a pleasure having you as a customer, and we look forward to serving you again soon!

Rated 5 out of 5 stars

great Service

Good product

May 5, 2025
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Reply from Rubberonline

Hi Ahmed! Thank you very much for your vote of confidence! We’re glad you’re happy with the product — that means a lot to us. If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

The product is great

The product is great, the order updates are relevant and prompt and the product was delivered in 3 days. I ordered 3 new mats for the entrances into my house and 2 weeks later, I ordered another 3! I'd definitely recommend Rubberonline for any rubber mats you need.

April 22, 2025
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Reply from Rubberonline

Hi Ingrid! Thank you for the amazing feedback! We're so glad to hear you're happy with your mats — and even happier to see you came back for more! It's great to know the order updates were helpful and that delivery was quick. We really appreciate the recommendation and your continued support. If you ever need anything else, we’re just a click away!

Rated 5 out of 5 stars

Good website

Good website, quick delivery, product seems as promised

May 2, 2025
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Reply from Rubberonline

Hi Shaun! Thanks so much for the kind words! We're really happy to hear that the website was easy to navigate and that your order arrived without delay. It's great to know the product lived up to what you expected — we always aim to deliver exactly what we promise. If you ever need help or have questions down the line, please feel free to reach out!

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Rated 5 out of 5 stars

Exceptional Service

Great service, Great quality, correct sizes and excellent turn around time!

April 11, 2025
Unprompted review
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Reply from Rubberonline

Hi Edward! Thank you for the wonderful feedback! We're so pleased to hear you were happy with the quality, sizing, and our turnaround time—it’s great to know we hit the mark for you. We truly appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars
Rubberonline logo

Reply from Rubberonline

Hi Jenny! Thank you for the fantastic review! We're so glad to hear you were happy with both the product and the service you received. It really means a lot to us to know we’ve met your expectations—your support keeps us motivated to keep doing our best!

Rated 5 out of 5 stars

I have received the BEST service from…Junaid

I have received the BEST service from Rubber Online and specifically Junaid. He kept me updated and communicated everything to me. I didn't have to follow up because he let me know what is going on and when I can expect my order before I even asked.

March 25, 2025
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Reply from Rubberonline

Hi, Hanrie! Thank you so much for your kind words and for taking the time to share your experience! Providing excellent service is always our goal, and I’m glad we could make your shopping experience smooth and hassle-free - it means a lot to know that it made a difference for you. We truly appreciate your support and look forward to working together for years to come!

Rated 5 out of 5 stars

No problems with delivery and friendly…

No problems with delivery and friendly service

March 4, 2025
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Reply from Rubberonline

Hi Marlise! Thank you for your fantastic 5-star review! We're grateful to hear that your delivery went smoothly and that you found our service friendly. Providing a hassle-free experience is what we strive for! If you ever need anything else, we’re just a message away. Looking forward to serving you again!

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Rated 5 out of 5 stars

I had a problem with slippery tiles at my pool and entertainment erae

I had a problem with slippery tiles at my pool and entertainment area, especially when the tiles were wet.
I called Rubberonline who gave me friendly and good advice. The rubber mats that I purchased from Rubberonline works "perfectly".
No more slipping, it is also safer for the kids to run around the swimming pool and lapa area.

February 2, 2025
Unprompted review
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Reply from Rubberonline

Hi Marinus! Thank you so much for your fantastic review! We're absolutely thrilled to hear that our rubber mats have made such a difference in your pool and entertainment area. Knowing that your space is now safer—especially for the kids—means the world to us! We're also happy our team could provide you with the right advice to find the perfect solution. We truly appreciate your support and look forward to helping you again in the future. Enjoy your slip-free space!

Rated 5 out of 5 stars

Great service

Great service! Was given great advice when I called. Ordered online and floor was delivered quickly. Will definitely recommend rubberonline to my friends!

February 10, 2025
Unprompted review
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Reply from Rubberonline

Hi Chris! Wow, thank you for the awesome review! We're pumped to hear you had such a smooth experience with us. It's always great to know that we are able to offer expert-level advice and that the floor got to you quickly. We’re honored by your recommendation and can’t wait to help you (or your friends) out again down the line. You've got good taste – thanks for choosing us!

Rated 5 out of 5 stars

Quick and painless service

Quick and painless service, fast delivery. Great quality product.

February 3, 2025
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Reply from Rubberonline

Hi Hannes! Thanks so much for the 5-star review! We're stoked to hear you had a quick and painless experience with us. It’s great to know the delivery was fast and the quality lived up to expectations. Appreciate you taking the time to share – we’re always here for your next order!

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