Their service is excellent. Smooth and easy booking. Unfortunately, due to Coronavirus, I had to cancel my holiday. They refunded my money and always replied to my emails. Compared to my other recentl... See more
RussianRailways.com
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See what reviewers are saying
Excellent User experience Was simple -straight forward - easy to use - website. Happy with the experience. My only concern is data security/sanctity - as long as the data I entered are either deleted... See more
Had a good experience. The transaction went smooth. Booked tickets late at night & received the tickets by next morning. I am giving 4 star just coz the entire ticket is printed in Russian language so... See more
I was surprised or how clean and efficient Russian Railways are. My Sleeper Car had a nice bonus package that included water Kama roll some chocolate and cheese and slippers. Everyone was very nice an... See more
Company details
Information provided by various external sources
Russian railways train tickets service. Russian train schedules and timetables, real time tickets availabilty. Book train tickets online and save your time and money.
Contact info
19 Michurinskaya srt., 197046, Saint Petersburg, Russia
- +78123095760
- info@russianrailways.com
- russianrailways.com
You should know
It was so easy to book online with…
It was so easy to book online with Russianrailways.com I waited under an hour for my tickets to be issued and emailed to me. I am very proud of the Russianrailways they really go the extra mile to please their customers/passengers. Thank you very much for the great service you deliver.
Good website with train information
Best price.
Best price online. Fairly easy process on website. Worry-free payment with PayPal ! 5/5.
Very good experience
Very good experience : easy choice of the trains, seats, and easy payment. Tickets sent by mail very quickly
Quick response
Quick response, individual service. Easy web page, I also tried another but could not make it.RussianRailways was much easier, no fight with passwords etc
Very intuitive and fast website
Very intuitive and fast website, congratulations indeed! I wished it would be that easy in Germany!
very good and fast service.
Very fast service
Very prompt and efficient customer…
Very prompt and efficient customer service. We look forward to traveling with you.
Had a good experience
Had a good experience. The transaction went smooth. Booked tickets late at night & received the tickets by next morning. I am giving 4 star just coz the entire ticket is printed in Russian language so its gonna be a bit difficult for me to interpret it. Other than that no issue.
Easy and fast
booked my train ticket online
booked my train ticket online
within 10min tickets available
A good experience
Although it was my first time ever to go to your web site it was very easy to find the right train, destination and price.
And after the purchase the Invoice was sent to my email address.
All in all a very enjoyable experience
Easy to book and easier to pay.
Easy to book and easier to pay.
I didn't have any problem with the whole process of booking and paying my tickets.
I found a good price, I hope that doesn't mean a bad experience, but as far as now, it is excellent!
I was very surprised with the process
I was very surprised with the process, very efficient and fast response. Had my tickets in less than 24 hours. Cannot wait for the experience of traveling on SAPSAN.
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