Site was easy to navigate & received a quick response via e-mail. Payment was relatively easy, even though my 1st attempt to pay via my AMEX card did not go through. Would recommend that this option n... See more
Company replied
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Review summary
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Quick and efficient feedback on my questions. Even went so far to double check something that i have missed. Really appreciated the assistance.
Nasheta is awesome. So prompt and clear in her communications. and so incredibly helpful.....not often in this day and age that people are willing to go the extra mile....but she clearly is! :)
Company replied
The booking was confirmed and payment was made to the accommodation timeously. They even followed up on the date as I booked a week earlier, they remind you of booking a date closer. I forgot my bag a... See more
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Company details
Written by the company
It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses
Contact info
P.O. Box 2523, Clareinch, 7740, Cape Town, South Africa
- +27 (0)21 797-1134
- bookings@sa-venues.com
- sa-venues.com
4.6
Excellent
349 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A useful site to explore accommodation…
A useful site to explore accommodation options in SA
January 5, 2025
Reply from SA-Venues.com
Thanks for taking the time to leave a review Kevin!
Reply from SA-Venues.com
Dear Heiner
I'm so sorry for your frustration. I've looked into this and I see the delay in confirming the change is because we need the property to confirm the change has been made in their reservations system. Their reservations team has been on leave (that time of year), but this will be sorted out today, now that they have staff back in office.
Kind regards
Stef
SA-Venues.com
So far the process has been smooth
So far the process has been smooth. Will comment again once I see the place
December 7, 2024
Reply from SA-Venues.com
Thanks for leaving your comments regarding the service received from us. And we hope the same will be true of the property you chose to book.
Booking last minute a short getaways…
Booking last minute a short getaways foe my wife and I . We thought we would not get any places available but thank you Sa venues zi will defensive start here on our next vacation.
December 5, 2024
Reply from SA-Venues.com
Thanks Themba! Hope you have a great getaway.
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Willingness to be pleasantly assistef
December 2, 2024
Reply from SA-Venues.com
Hi Saroj, thanks for your review. Appreciate you taking the time to share your experience.
Reply from SA-Venues.com
Thanks for leaving a review Rudolf :)
Reply from SA-Venues.com
Thanks Henk. Appreciate you taking the time to leave a review.
Reply from SA-Venues.com
Thanks for sharing your experience Penny.
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The extra mile
They went the extra mile to make everything move smoothly, even when there were hiccups on my side.
October 2, 2024
Reply from SA-Venues.com
Thanks for your review Michael!
It was extremely easy to make a booking…
It was extremely easy to make a booking and payment as well. Thank you. Looking forward to my Stay in Clarens
October 2, 2024
Reply from SA-Venues.com
Hope you have a great time Liza :)
Reply from SA-Venues.com
So glad to hear it Maria 👍
Reply from SA-Venues.com
Thanks Frank. Glad to hear it :)
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I paid my 50% deposit,I sent throw my…
I paid my 50% deposit,I sent throw my proof of payment,the next day they emailed me and said the chalet was book for someone else,not we're happy with tour customer service
September 6, 2024
Reply from SA-Venues.com
Dear Tian
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during the booking process and understand how frustrated you must be.
At the time of your initial booking, all three nights were available, but unfortunately, by the time the confirmation was processed, the third night had been reserved by another guest.
Once notified by the establishment we immediately notified you and offered a few options, including shortening your stay, helping you find alternative accommodation, or providing a full refund, which you chose and which was done promptly.
We're sorry that this situation still led to disappointment, and we understand how frustrating it must have been.
Please know that we take these situations very seriously, we value our guests' satisfaction and hope you will consider giving us another opportunity in the future.
Kind regards
Tania
SA-Venues Support Team
This blog is very reputable This is a very reputable review
This is a very reputable review. I verified the facts and that is absolutely correct.
September 3, 2024
Unprompted review
SA venues has set up a really easy…
SA venues has set up a really easy system to advertise the different accommodations they have available! I have booked a stunning eco cabin for my boyfriends 30th and the system to book was quick, easy and I even managed to book with a discount. Looking forward to booking more getaways through SA venues in the future.
August 5, 2024
Reply from SA-Venues.com
Thanks for your review Tayla. You've booked a fabulous cabin for your boyfriend's 30th; sure you'll have a great time!
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Reply from SA-Venues.com
Great to hear Lohan. Thanks for leaving a review to share your experience with others :)
Reply from SA-Venues.com
Great to hear Alta, thanks!
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