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SA-Venues.com Reviews 349

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TrustScore 4.5 out of 5

4.6

Holiday Accommodation Service
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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and efficiency of the booking process, noting how straightforward it is to navigate the site and secure their reservations. Many people praise the prompt and clear communication, appreciating the quick responses to their inquiries and the overall smooth service. However, some customers also noted issues with the payment process, with a few mentioning that their initial attempts to pay did not go through or that the payment portal had problems. Additionally, some reviewers were informed of extra fees, such as a cleaning fee, only after making a payment, and others found the continuous email reminders somewhat irritating.

What people talk about most

Booking process

Customers had positive experiences with the booking process. Many reviewers found it easy, quick, and smooth,... See more

Response time

Clients share positive opinions on response time. Many customers were impressed with the prompt service and... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Service

Consumers find service to be positive. Many reviewers were impressed with the prompt service and quick... See more

Payment

Customers consistently note ambiguous experiences with payment. While many reviewers found the payment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Site was easy to navigate & received a quick response via e-mail. Payment was relatively easy, even though my 1st attempt to pay via my AMEX card did not go through. Would recommend that this option n... See more

Company replied

Rated 5 out of 5 stars

Quick and efficient feedback on my questions. Even went so far to double check something that i have missed. Really appreciated the assistance.

Rated 5 out of 5 stars

Nasheta is awesome. So prompt and clear in her communications. and so incredibly helpful.....not often in this day and age that people are willing to go the extra mile....but she clearly is! :)

Company replied

Rated 5 out of 5 stars

The booking was confirmed and payment was made to the accommodation timeously. They even followed up on the date as I booked a week earlier, they remind you of booking a date closer. I forgot my bag a... See more

Company replied

Company details

  1. Holiday Accommodation Service

Written by the company

It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

349 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Looking for a venue

I checked the site as advertised and requested a booking; Within minutes thsi was approved and I paid the deposit.
Quick and efficient with no hassles ,i received con firmation.
thank you
Looking for a venue
T

August 2, 2024
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Reply from SA-Venues.com

Thanks so much for the review! Glad to hear you were happy with everything.

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Rated 5 out of 5 stars

Good

Good, vert easy to do a booking.

July 4, 2024
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Reply from SA-Venues.com

Thanks for your feedback Petra. We look forward to being of assistance again in future.

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Rated 4 out of 5 stars

Quick reply

Quick reply, for the rest we have to find out when we are there

July 4, 2024
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Reply from SA-Venues.com

Hi Leon, glad our service has met your expectations so far, and we're sure the guest house you have chosen will deliver great service too.

Rated 5 out of 5 stars

Reservations managed effortlessly.

The process was incredibly smooth and user-friendly. From selecting my preferred dates to finalizing the booking, everything was straightforward and intuitive. The interface is clean, and it provides all the necessary information at a glance. I also appreciated the prompt confirmation and the ability to manage my reservation easily. This service has truly made planning my trips hassle-free. Highly recommend!

July 4, 2024
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Reply from SA-Venues.com

Thanks for your wonderful review Louis. So glad to hear the booking procedure met your expectations.

Rated 4 out of 5 stars

Very Well.

Its been a good and simple experience with them.

February 5, 2024
Unprompted review
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Reply from SA-Venues.com

Glad to hear you found the booking process simple, Tracy Lee. Thanks for the feedback and we looking forward to assisting you with any future trips.

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Rated 5 out of 5 stars

Easy to follow

Easy to follow, fast and efficient

June 3, 2024
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Reply from SA-Venues.com

Thanks Lynn. We hope we can assist you with your future bookings.

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