Site was easy to navigate & received a quick response via e-mail. Payment was relatively easy, even though my 1st attempt to pay via my AMEX card did not go through. Would recommend that this option n... See more
Company replied
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Review summary
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Quick and efficient feedback on my questions. Even went so far to double check something that i have missed. Really appreciated the assistance.
Nasheta is awesome. So prompt and clear in her communications. and so incredibly helpful.....not often in this day and age that people are willing to go the extra mile....but she clearly is! :)
Company replied
The booking was confirmed and payment was made to the accommodation timeously. They even followed up on the date as I booked a week earlier, they remind you of booking a date closer. I forgot my bag a... See more
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Company details
Written by the company
It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses
Contact info
P.O. Box 2523, Clareinch, 7740, Cape Town, South Africa
- +27 (0)21 797-1134
- bookings@sa-venues.com
- sa-venues.com
4.6
Excellent
349 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from SA-Venues.com
Thank you for your review! We look forward to assisting with your future bookings.
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Though I had to call company due to…
Though I had to call company due to lack of confirmation mail or text, the recepient was good
January 5, 2024
Reply from SA-Venues.com
Thank you for your review, We are happy to have assisted.
Very easy to use website
Very easy to use website. Discounts are also offered when there are promotions on which makes using SA Venue website appealing.
January 8, 2024
Reply from SA-Venues.com
Thank you for your review! We look forward to assisting with your future bookings.
Excellent service received wrt my booking
Excellent service received with regards to my booking
January 8, 2024
Reply from SA-Venues.com
Thank you for your review! We look forward to assisting with your future bookings.
A user friendly platform
A user friendly platform to find accommodation. Lots of options and things are presented well.
Only 2 things don't give it a 5 star:
1. The "sale"price I got turned out to be the same as if I had booked direct with the establishment at any time.
2. The arrangements for the balance payment were not clear, so I had to try and find out by reading all the Ts and Cs of payment and eventually contact the establishment directly (and make arrangements to eft them) because nothing was spelled out in my booking info.
November 2, 2023
Reply from SA-Venues.com
Thank you for your review!
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Reply from SA-Venues.com
Thank you for your review! We look forward to assisting with your future bookings.
Reply from SA-Venues.com
Thank you for your review Marlien
Reply from SA-Venues.com
Thank you for your review :)
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The place needs serious cleaning
The place needs serious cleaning. My wife had to do thorough cleaning on day 2 and she came across dirt under the sofa and fridge that has been there for a long time because it was stuck on the floor for some time. There are multiple cock roaches crawling in every room. That on its own is a serious turn off. There is no DSTV and the remote was not working. Water leaks when you take a shower and spills onto the toilet floor. There is no towel in the kitchen.
December 10, 2023
Reply from SA-Venues.com
Hi Yvonne. I will pass your review onto the establishment. Thank you for informing us.
Very different experiences
Very good experience when booking a self catering appartement in Knysna.
Very bad experience when trying to book a self catering cottage at Boschendal (Stellenbosch). First SA-Venues coudn't tell me the vacancies in a period of 10 days. Then the price should be doubled. When I asked about the price, it suddenly shoud be four times as high as first indicated.
December 12, 2023
Reply from SA-Venues.com
Hi, thank you for your review. Unfortunately many establishments handle their own enquiries, so we need to get in touch with them to confirm availability before being able to quote you. It is their responsibility to keep their rates and info up to date, which many dont as they are on multiple platforms. When we spot a discrepancy in the rates or info we get in touch with them immediately and update accordingly. We do our very best to ensure you are quoted accurately and what is displayed is correct but the establishments themselves need to play their part too. I trust you understand.
Booking Simplicity
My booking was just so easy to make through the website and the processing was faultless. I would highly recommend SA-Venues.
December 10, 2023
Reply from SA-Venues.com
Thanks Douglas, we hope to assist with your future bookings :)
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The booking was easy and the person…
The booking was easy and the person I called on phone assisted me well with a query
December 7, 2023
Reply from SA-Venues.com
Thank you Judy, we are always happy to help :)
Shocking experience
Shocking experience.
Booked penthouse according to your information - paid and then establishment tells me the penthouse has not been rented out for past three years! They don't know anything about your site advertising them.
Why do you advertise it, take my money, confirm the booking with emails, etc. and ALL FOR NOTHING!
Also there is no contact no. or real-time support from you.
Will never use SA-venues.
December 9, 2023
Reply from SA-Venues.com
Hi Deborah. This is a really unfortunate situation. Ownership changed and the establishment did not inform us. It is the establishments responsibility to update their content which sadly they did not. We have since been in touch with them and have amended their advert. I believe our consultant has been in touch already to ensure you had an alternative and process your refund. Kindly note that our contact number and email is on all correspondence, making it easy for guests to get in touch at any time.
Nasheta deserves an accolade
Nasheta deserves an accolade, Perseverance and patience won the Day!!!
December 6, 2023
Reply from SA-Venues.com
Thank you very much for your review Douglas!
I’ve used SA-Venues on
I’ve used SA-Venues on several occasions over the past decade. This experience won’t encourage me - a simple request, repeated 3 times following NO response, to pay the total and not just the deposit. Still no response. 😓😓
PS. NOW at last, I’m told that my full payment has been accepted. THANK YOU “sorry for the delay”. All forgiven 🙂
December 5, 2023
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Good service (realtime connectivity)…
Good service (realtime connectivity) and timeous feedback on enquiry
December 1, 2023
Reply from SA-Venues.com
Thanks Johan. We hope to assist you with your future bookings
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