Sailflags Reviews 

1,221
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom products, mentioning how durable, clear, and wonderfully well-made everything is upon arrival for various events. Many reviewers state that getting items produced and delivered on short notice was exceptionally easy, professional, and entirely stress-free. However, some customers also noted that local manufacturing capabilities and eco-friendly recycled materials fit particularly well with their specific organizational values and charity goals. Consumers deeply appreciate the careful personal attention given to all custom artwork details, alongside prompt communication and remarkably speedy delivery services every single time.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting robust materials, clear printing, and... See more

Delivery service

Users describe positive interactions with delivery service, expressing great satisfaction with the prompt... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the robust flags, banners, and overall... See more

Service

Clients share positive opinions on service, consistently highlighting fantastic quality, prompt delivery, and... See more

Staff

Customers consistently note positive experiences with staff, frequently praising team members for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a club, we have worked with this provider of sailflags for many years, and our main contact has been Mark Boase. We prefer the roll-over car bases and requested an extension on the poles so the f... See more

Company replied

Rated 5 out of 5 stars

Fantastic company, had a short notice job to get new father flags as ours got ripped. Staff couldn't be more helpful and had 2 flags produced in less than a week and ready to collect. Great quality pr... See more

Company replied

Rated 5 out of 5 stars

Really helpful, great product. We were searching for a UK based company rather than global and we found one! The materials used are recylced which fits with our ethos as an environmental charity and... See more

Company replied

Rated 5 out of 5 stars

Great help and support from Mark from start to finish! I initially made my enquiry on Monday, and the feather flags were delivered by Friday, which was fantastic. The quality and design exceeded my... See more

Company replied



Company details

  1. Digital Printing Service
  2. also in
  3. Banner Store
  4. Digital Printer
  5. Print Shop
  6. Promotional Item Store
  7. Promotional Products Supplier

Written by the company

Sailflags make bespoke printed flags, feather flags and banners in full digital colour. All systems come complete (individual parts can be ordered) Specialist Makers of Feather Flags, Sail Flags, Teardrop Flags, Traditional Flags and Banner Flags.

Sailflags | Leading Maker of Flags, Feather Flags and Sail Flags in the UK

Written by the company

We provide a full service from design through to print and production, using traditional methods
Sailflags have been making flags in-house for nearly 20 years and provide customers with an easy to use service to ensure all products are designed well and provide maximum impact.

Quick Turnaround - Free Design Service

Express Service within 2-3 days. Standard selivery 5 days.

All flags and banners made in house, with quick turnaround. Free design and complete peace of mind.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,221)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service...

Quick response and really understood what our needs were. Great customer service, good quick turn around. Really happy with the product!

June 22, 2026
Sailflags logo

Reply from Sailflags

Thank you for the lovely review, Jayne!

We’re delighted to hear that our team understood exactly what you needed and provided a quick, helpful service. It’s great to know you’re happy with the finished product too.

Thank you for choosing Sailflags!

Rated 5 out of 5 stars

High quality flags

The flags that were delivered were excellent quality. Clear printing and very robust. They should last a good while and I’d definitely recommend sailflags.

June 26, 2026
Sailflags logo

Reply from Sailflags

Thank you for the fantastic review, Scott!

We’re really pleased to hear you’re happy with the print quality and durability of your flags. Thank you for choosing Sailflags and for recommending us — it’s greatly appreciated!

Rated 5 out of 5 stars

Sailflag service ***** Star

Sailflag made it easy to choose flag type size etc and it was so simple to download images required for the flag. Communication was spot on and delivery was on time. Excellent service and the product is superb.

June 30, 2026
Sailflags logo

Reply from Sailflags

Thank you so much for your fantastic five-star review, Trevor!

We’re delighted to hear that you found the ordering and artwork upload process straightforward, and that our communication and delivery met your expectations. It’s wonderful to know you’re so pleased with your new flag.

Thank you for choosing Sailflags — we really appreciate your support!

Rated 5 out of 5 stars

Russ and the team were brilliant

Russ and the team were brilliant. The flags were perfect quality. The design and delivery was efficient, fast and straightforward. We will definitely use them again

July 1, 2026
Unprompted review
Sailflags logo

Reply from Sailflags

Thank you, Daisy! We're so pleased to hear you had such a positive experience. I'll make sure your lovely comments are passed on to Russ and the rest of the team.

It's fantastic to know you were happy with the quality of the flags and that the design, ordering and delivery process was quick and straightforward. We really appreciate your support and look forward to working with you again next time!

Rated 5 out of 5 stars

Great support

Very helpful supportive help from Russ. Speedy responses and timely delivery of the finished article

June 10, 2026
Sailflags logo

Reply from Sailflags

Thank you, Alison! We're so pleased to hear you had a great experience with us. I'll make sure your kind words are passed on to Russ – he'll really appreciate them. It's great to know his support, quick responses and the timely delivery all made a difference.

Thank you for choosing Sailflags, and we hope to work with you again in the future!

Rated 5 out of 5 stars

First class service

First class service, excellent quality, v accessible responses to queries, super quick delivery. Would recommend and buy from again.

June 18, 2026
Sailflags logo

Reply from Sailflags

Thank you so much, Pauline! We're delighted to hear you were happy with both the service and the quality of your order. It's great to know our team could answer your questions quickly and that your order arrived promptly.

Your recommendation means a great deal to us, and we're so pleased you'd choose Sailflags again. Thanks for taking the time to leave such a lovely review!

Rated 5 out of 5 stars

Great service, great comms great product

Was surprised by the cost on Vistaprint so did a bit of googling and found sailflags.
Gave them a go as they were an English business based in Cornwall.
Very impressed with the website, all the comms throughout the ordering/proofing process and my flags arrived super quickly.
Great service, great product.
Thank you

June 17, 2026
Sailflags logo

Reply from Sailflags

Thank you, Andy! We're really pleased you found us and decided to give us a try. It's great to hear that our website, communication and proofing process all made a good impression, and that your flags arrived quickly.

As a Cornwall-based manufacturer, it means a lot when customers choose to support a UK business, so thank you for putting your trust in us. We hope your new flags help Hereford Canoe Hire stand out, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

Really helpful

Really helpful, great product. We were searching for a UK based company rather than global and we found one! The materials used are recylced which fits with our ethos as an environmental charity and they also gave us a free banner. so delighted with the product and the customer service

June 1, 2026
Sailflags logo

Reply from Sailflags

Thank you, Vicki! It was a pleasure working with you, and we're so pleased you found us while looking for a UK-based supplier. Knowing that our use of recycled materials fits with your charity's environmental values makes the project even more special for us.

We're delighted that you were happy with the products, the free banner and the service you received throughout. Thanks for taking the time to leave such a kind review, and we hope the flags and banner help you spread your message far and wide! 😊

Rated 5 out of 5 stars

Our experience with Sailflags

We recently purchased an L-shape banner, a 2.5m backdrop banner, and a tablecloth from Sailflags, and we couldn't be happier with our experience. All three products were excellent quality and incredibly easy to put up and take down. They also came with handy storage bags, making transport and storage a breeze.
The team were fantastic throughout, extremely helpful and turned our order around really quickly. We will absolutely be returning customers and would highly recommend Sailflags to anyone looking for high-quality display products and great service.

June 18, 2026
Unprompted review
Sailflags logo

Reply from Sailflags

Thank you for such a wonderful review, Sara! We're delighted to hear that you were pleased with the L-shape banner, backdrop banner and tablecloth, and that the products were easy to assemble, transport and store.

It's great to know the team provided the level of service we strive for and that we could turn everything around quickly for you. Your recommendation means a lot to us, and we're thrilled that you'll be returning in the future. We look forward to helping with your next event or display project!

Rated 4 out of 5 stars

The quality of the sail flag is great, but design proof service was a bit sloppy

The quality of the sail flag is great. Prompt delivery. It did take a number of (unnecessary) iterations for the design proof to actually feature the correct name on the flag - the designer was clearly rushing and not checking. No matter how busy the person and the business, the proofs should not have been sent out without checking. It just looked foolish, unprofessional and wasted unnecessary time of both parties.

May 27, 2026
Sailflags logo

Reply from Sailflags

Thank you for your honest feedback. We're really pleased to hear that you were happy with the quality of the sail flag and the prompt delivery.

That said, we're sorry that the proofing process didn't meet the standard you should expect from us. You're absolutely right that details such as names should be thoroughly checked before proofs are sent out, and we understand how frustrating it must have been to go through multiple unnecessary revisions. We appreciate you highlighting this, as it's valuable feedback that helps us improve our processes and maintain the level of service we aim to provide.

Thank you again for your order and for recognising the quality of the finished product. We hope we'll have the opportunity to provide you with a smoother experience next time.

Rated 5 out of 5 stars

Very prompt responses to design and…

Very prompt responses to design and then production. Very happy with finished product.

May 27, 2026
Sailflags logo

Reply from Sailflags

Thank you for the great review! We're delighted to hear you were pleased with the speed of both the design process and production. Keeping things moving efficiently while delivering a quality finished product is always our aim, so it's fantastic to know we achieved that for you. Thanks again for your support!

Rated 4 out of 5 stars

Product and quality as good as aways…

Product and quality as good as aways but let down by for courier service which reflects in the company. I was told twice times for a delivery date and waited in for the item to be delivered only to be told it had been rescheduled. Messed about by a poor courier service. But can not fault the quality of the flag, base and carry case from sail flags

May 19, 2026
Sailflags logo

Reply from Sailflags

Thank you for your continued support, Philip. We're really pleased to hear you're happy with the quality of the flag, base and carry case, and that the products continue to meet your expectations.

We're sorry the courier service let you down on this occasion. We completely understand how frustrating it is to wait in for a delivery, especially when dates are changed more than once. While the delivery itself is outside of our direct control, we appreciate that it reflects on the overall experience and we'll continue to work with our courier partners to minimise issues like this.

Thank you again for your honest feedback and for recognising the quality of the products. We genuinely appreciate your business and hope to provide a smoother delivery experience next time.

Rated 5 out of 5 stars

Very reliable team

The whole team at Sailflags did an amazing job for us and the client was extremely impressed with the supplied items. Can't recommend these guys enough. Use them!

May 8, 2026
Sailflags logo

Reply from Sailflags

Thank you, Craig! We're delighted to hear both you and your client were impressed with the finished items. Providing reliable service and producing products we're proud of is what we're all about, so your recommendation means a great deal to the whole team. We really appreciate your support and look forward to working with you again.

Rated 5 out of 5 stars

Thanks!

Prompt, efficient and reliable with an excellent turnaround for our order considering the tight timeframe. Even sorted out an aftersales matter with no delay. Thanks Mark!

May 8, 2026
Unprompted review
Sailflags logo

Reply from Sailflags

Thank you for the great feedback! We know how important tight deadlines can be, so we’re really pleased we could deliver everything quickly and keep things running smoothly from order through to aftersales support. I’ll be sure to pass your kind comments on to Mark as well — it’ll be much appreciated!

Rated 5 out of 5 stars

Really helpful- I didn’t have the…

Really helpful- I didn’t have the wording I needed in digital form but it wasn’t a problem and the font was identified from a photo. My husband was delighted with the flags.

April 21, 2026
Sailflags logo

Reply from Sailflags

Thank you, Carole — really pleased we could help make the process easy for you. Being able to recreate artwork and match fonts from photos is all part of the service, so it’s great to hear everything turned out just as you hoped. Even better to know your husband was delighted with the flags! We really appreciate the review and support.

Rated 5 out of 5 stars

Brilliant service and products

Brilliant service and products! We've used Sailflags on several occasions now and have been really pleased with everything we have had. The guys are really efficient and quick to come back to you, I also found them to be extremely patient with me when I kept wanting to tweak the designs. We have had flags, banners and our latest edition was a printed logo door mat for a new premises which looks fabulous!

April 1, 2026
Unprompted review
Sailflags logo

Reply from Sailflags

Thank you for such a fantastic review — it’s great to hear you’ve been pleased across multiple orders! We’re always happy to work through design tweaks to get everything just right, so it’s good to know that made a difference. The logo door mat sounds like a brilliant addition for your new premises too. Really appreciate your continued support!

Rated 5 out of 5 stars

MOCGB Sailflags

As a club, we have worked with this provider of sailflags for many years, and our main contact has been Mark Boase. We prefer the roll-over car bases and requested an extension on the poles so the flags clear the car’s wing when used outdoors, preventing any marks. The company designed and now supplies us with double-sided sailflags, which we use at all our shows, and we are gradually providing each region with its own set.

Great service and always very helpful—especially when we decide to tweak the designs.

November 7, 2025
Unprompted review
Sailflags logo

Reply from Sailflags

It’s always a pleasure working with MOCGB, and we’re really grateful for the long-standing relationship. Mark’s always spoken highly of your team, and we were lucky enough to see the club in action at the NEC this year — the cars looked incredible, and it was brilliant to see the flags out in full force! We're proud to have developed a setup that works for your shows, especially the extended poles and roll-over bases. Thanks again for the trust and collaboration — we’re always here when you need us.

Rated 5 out of 5 stars

Faultless from start to finish

Faultless from start to finish. Mark dealt with a last minute order (including design) so eficiently and took all the stress out of the process. SHipping was very fast, the quality of the product is excellent, and it was great value too.

October 23, 2025
Unprompted review
Sailflags logo

Reply from Sailflags

Thank you, Kelly! We're so pleased to hear everything went smoothly from start to finish. Mark will be chuffed to know he helped take the stress out of the process — especially with a last-minute order! Delighted you’re happy with the quality, speed, and value. We really appreciate your kind words and support!

Rated 5 out of 5 stars

Extremely Helpful & Good Quality Product

I sent a sketch and a photo of an athletic club vest to Sailflags to take advantage of the design service. Russ took my ideas, then colour and text matched to the vest and produced an ideal product for us. We communicated both on email and call and received nothing but great customer service.

We purchased a 2.4m double sided, scoop edge feather flag along with a fillable base and carry case. Russ advised the light grey liner may show through the white but we were more than happy with the finished product. We've used it at multiple competitions now, it looks great in person and in photos. Despite being subject to various weather conditions it's still in perfect condition. It's also very quick and easy to set up and take down.

Thank you Sailflags.

June 2, 2025
Unprompted review
Sailflags logo

Reply from Sailflags

Thank you so much, Janine — what a lovely review to receive! It’s great to hear how pleased you are with your flag and that it’s performing so well at your athletic events. Russ really enjoyed working with you on this project, especially bringing your sketch and vest design to life. He takes a lot of pride in matching colours and details accurately, so he’ll be delighted to know you’re happy with how everything turned out.

We’re also glad the flag has proven durable in all sorts of weather — that’s exactly what we strive for when we manufacture every flag here in Cornwall. The scoop edge design looks fantastic in motion, and it’s brilliant to know it’s helping your club stand out at competitions.

Thank you again for choosing Sailflags and for taking the time to share your experience. We truly appreciate it and hope your flag continues to fly proudly for many seasons to come!

Warm regards,
The Sailflags Team

Rated 5 out of 5 stars

Excellent service

Excellent service, communication and product. Will 100% use again.

October 3, 2025
Sailflags logo

Reply from Sailflags

Thank you so much for the fantastic feedback! We’re really pleased to hear you were happy with the service, communication and final product. It means a lot to the whole team when our efforts are recognised, and we’re delighted you’d choose to work with us again. We’ll look forward to helping with your next project!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look