Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... See more
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Review summary
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Easy to order, quickly had a message telling me it was ready to collect, when I went to collect it the person working there offered me a choice in the size of note denominations. Reasonable exchange r... See more
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Ordered my currency and received text and email early next morning, that it was available to pick up in East Kilbride store. When picking up my currency, the young chap who served me was friendly and... See more
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I ordered my travel money on line to be picked up the next day. The site was easy to manage and within a few hours of me ordering the money I got a message to say that my currency was ready to collect... See more
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Company details
About Sainsbury's Travel money
Written by the company
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Contact info
15 Galena Road, W6 0LT, London, United Kingdom
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4.6
Excellent
9K reviews
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Easy to order
Easy to order, I was sent a message the day before I was due to pick it up to say it was ready
September 1, 2026
Quick easy and a good rate on line
September 5, 2026
Besides a small wait
Besides a small wait, the lady who served me was friendly. I only had preordered a small amount, which was soon given to me.
I was asked if I wanted a travel money wallet for a charge. Why?
No problems, I will use again, especially if the exchange rate is as good
September 4, 2026
Fast efficient and decent rate plus…
Fast efficient and decent rate plus Sainsbury's point
August 30, 2026
Straight forward and easy to arrange
Straight forward and easy to arrange, money was ready to collect in less than a day. Would definitely recommend. Cashier was very friendly and professional
September 7, 2026
Ordered currency
Ordered currency - collected this the very next day. Quick and easy and better than exchanging currency at the shop (better on line)
September 8, 2026
Ordered some Euros for a certain date
Ordered some Euros for a certain date, arrived at that date and collected the money promised. What else could happen?
September 2, 2026
My Hoilday money
They had my money ready before the date I asked and the ordering was easy to do as I am pensioner and I was able to do it on line . The staff at the shop were I got my euro was very helpful
September 8, 2026
Easy well communicated good rates
September 8, 2026
Excellent service
Excellent service, competitive rates & very quick. The girl in the bureau at Mansfield was extremely friendly & helpful.
September 7, 2026
Quick and easy
September 7, 2026
Easy to order on line and a better rate
September 8, 2026
Good exchange rate
Good exchange rate, text sent to confirm the order was ready to collect.
Prompt service and friendly member of staff.
September 8, 2026
May use AI-assist with repliesRead more
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A little frustrated
A little frustrated, as I was trying to order 50 Canadian Dollars, but the system kept defaulting to 60, so I assumed it was because it had to be in denominations of 20. When I collected the money, I was given 3 tens and 6 fives, and no explanation as to why I was unable to purchase 50.
September 9, 2026
Reply from Sainsbury's Travel money
Hi Mike,
Thank you for your feedback. We're sorry to hear the ordering process was frustrating and that it wasn't clear why you couldn't purchase the amount you wanted. In some cases, the minimum amount available can be affected by the exchange rate and denominations available at the time of order, but we appreciate this should have been explained more clearly when you collected your currency.
We'll share your comments with the relevant team to help improve the experience for our customers.
Thank you,
Sainsbury's Travel money Customer team
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