I received my order yesterday and couldn’t be happier! I used to shop from Olive Young Global, but the import fees and shipping costs were too high. I’m so glad I found this website: the prices are fa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great first experience on Saranghae. I found the desired products for a very reasonable price on their website, placed my order and my package was delivered the next day. I'm really glad to finally fi... See more
So many different brands and creams to try! I have found a few new items that will be permanent additions to my skincare routine. Delivery is very quick as long as everything is in stock; otherwise th... See more
Great product selection, prices and fast delivery. I contacted customer care to get their support with a special request and service was also excellent. I’m beyond happy with the products and will fo... See more
Company details
- Cosmetics Store
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetics and Perfumes Supplier
- Health and Beauty Shop
About Saranghae | Korean Skincare
Written by the company
At Saranghae, we make it our mission to help you discover and shop the best Korean skincare products from South Korea. Our curated collection features top K-beauty brands like Beauty of Joseon, Anua, and Medicube—trusted by skincare lovers worldwide. From hydrating toners and soothing serums to gentle cleansers and powerful moisturizers, our online store offers high-quality skincare solutions for every skin type and concern, delivered directly within Switzerland.
Saranghae is run by a passionate team of skincare experts committed to helping you make informed choices for healthy, glowing skin. Discover our carefully curated skincare routines or get personalized product recommendations tailored to your skin’s needs. We offer fast, reliable delivery across Switzerland and exceptional customer support. With a 14-day return policy and a satisfaction-first approach, you can shop confidently.
Contact info
Luzern, Switzerland
- hello@saranghae.ch
- saranghae.ch
4.8
Excellent
392 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 24 hours
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Highly recommended
I've ordered from this shop several times now and have always been completely satisfied! They offer a great selection of K-Beauty products. Shipping is always super fast and the entire ordering process is smooth and hassle-free. So far, I haven't had any negative experience, which is rare these days. I'll definitely continue shopping here and can highly recommend this online shop.
July 2, 2025
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Fast
They delivered the purchased items very fast. The products are wonderful. It is my third purchase order and I hope they keep the efficiency!
July 1, 2025
My #1 K-Beauty Shop in Switzerland ❤️❤️❤️
I very much love the huge choice of many different K-Beauty Brands, and I'm fan of Saranghae because they have the best prices too! Shipment of delivery goes out pretty fast as well. They are reliable and always have the newest K-Beauty trends in the online shop.
June 25, 2025
100% recommended
The best place to get all your skincare — 100% reliable with super fast delivery.
June 18, 2025
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Love the products and purchase…
Love the products and purchase experience. Plus incredible support and easy connection with supplier via whatsapp
June 11, 2025
Great for all things skincare
Honestly, if you know what to get, this website is absolutely great.
I was a bit worried when I first ordered as to how well it would work and if I would get my order within a useful timeframe or even at all. I am now a repeat-customer and truly amazed at the great service. The products are superb and they dispatch your goods very quickly.
June 5, 2025
Reply from Saranghae | Korean Skincare
Heyy Fabienne,
Thank you so much for sharing your honest experience! 💖 We completely understand that first-time orders can feel uncertain, that’s why it means all the more to us that you gave us a chance and are now a happy repeat customer.
We’re thrilled that you’re enjoying our products and that our quick dispatch and service have left a great impression. Making your skincare journey smooth, reliable, and joyful is exactly what we strive for!
Looking forward to continuing to pamper your skin with the best of K-Beauty 🌸
With love,
The Saranghae Team
Reply from Saranghae | Korean Skincare
Heyy Miguel,
Top Bewertung = Top Vibes! 🙌🏼🫶🏼 Vielen lieben Dank! Wir freuen uns riesig, dass du zufrieden bist!
Bis ganz bald auf Saranghae.ch 💖
Dein Saranghae Team
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Best shopping place for Korean Skincare
Great variety of products. Access to basically all Korean skincare, for fair prices.
Easy payment and delivery also help a lot in client’s experience. I just love buying at Saranghae
May 28, 2025
Reply from Saranghae | Korean Skincare
Hi Mila,
Thank you so much for your lovely review! 🥰 We’re thrilled to hear that Saranghae has become your favorite place to shop for Korean skincare. It’s our mission to offer a wide and carefully curated selection of authentic K-Beauty products at fair prices and it means the world to know that this is making your experience such a positive one.
We’re also happy that the easy payment and fast delivery made your shopping experience smooth and enjoyable.
Looking forward to pampering your skin with more K-Beauty must-haves very soon! 💖
With love,
The Saranghae Team
Reply from Saranghae | Korean Skincare
Thank you so much for your kind words, Soitu! 💖 We’re thrilled to hear you love our Korean products.
We’re always working hard to stay on top of the latest K-Beauty trends and bring the most exciting products to Switzerland—but if there’s ever a specific product or brand you’re missing, we’d absolutely love to hear your suggestions! Your input helps us grow and serve you better 🌸
Thank you for being part of the Saranghae community 🫶🏻
Reply from Saranghae | Korean Skincare
Heyy there,
Thank you so much for the kind words!
We can’t wait to pamper you again soon with more Korean skincare goodness! 💖
With love,
The Saranghae Team
Best Korean Skincare I've tried
I’ve been buying all my Korean skincare products from this website for a while now, and I honestly couldn’t be happier. The quality-to-price ratio is outstanding — the products are authentic, high-quality, and very affordable. Since I started using them, I’ve really noticed an improvement in my skin.
Customer service is also top-notch. Anytime I’ve had a question or needed help with an order, they’ve responded quickly and kindly.
I totally recommend this site!
May 21, 2025
Reply from Saranghae | Korean Skincare
Heyy Andrea,
Wow, thank you so much for this amazing feedback! 🌟 We’re truly honored to be your go-to for Korean skincare and thrilled to hear that our products have made a real difference in your skin. Quality and affordability are at the heart of what we do- In fact, making premium Korean skincare accessible and affordable for everyone is one of our core missions. It means so much to know that this shines through for you.
We also appreciate your kind words about our customer service, it’s always our pleasure to assist you. Thank you for recommending us and for being such a valued part of the Saranghae community 💖
Wishing you continued skincare success!
With gratitude,
The Saranghae Team
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I received an incorrect item and they…
I received an incorrect item and they let me keep it as a small gift and send me the correct product. This is the best shop if you want to buy korean skincare. I really appreciate their products and also the customer service
May 21, 2025
Reply from Saranghae | Korean Skincare
Heyy Loriane,
Thank you so much for your lovely words! 🌸
We’re sorry about the mix-up but so glad we could turn it into a positive experience. It means the world to us that you appreciate not only our products but also our customer service. Your trust and support truly motivate us to keep doing our best.
Wishing you glowing skin and lots of K-beauty joy!
With love,
The Saranghae Team
Great customer service
Although my order was mixed up, the team quickly fixed it and sent the correct products
May 14, 2025
Reply from Saranghae | Korean Skincare
Hey Yuliia,
Thank you so much for your understanding and for taking the time to share your experience. We’re truly sorry for the initial mix-up with your order, but we’re so glad we could resolve it quickly for you. Your satisfaction means everything to us, and we’re always here to make things right. Enjoy your products and thank you for being part of the Saranghae family! 💕
Warm wishes,
The Saranghae Team
They're incredible
They're incredible. The products are of course original, but what truly sets them apart is their customer care. I had to make a last-minute order and couldn't rely on priority shipping, so I reached out to their team in whatsapp and i'm still in awe of how accommodating they were with the delivery. :) Will definitely order again from them! Also, they're the only ones who have my favorite Fwee blushes in Switzerland :)
March 27, 2025
Unprompted review
Reply from Saranghae | Korean Skincare
Dear Daniela,
Thank you so much for your kind words – your message truly made our day! 😊 We’re thrilled that you felt supported and cared for. We always try to go the extra mile (in your case literally), especially when timing is tight, so hearing that it helped means a lot to us.
And yes, our little Fwee blush collection is one of our favorites too, that's why we added it to our selection to share 💕
We can’t wait to welcome you back soon, whether for more Fwee treasures or any other Korean skincare must-haves!
With love,
Your Saranghae Team ✨
They are very quick at responding and…
They are very quick at responding and if an item is not available they let you know if there is something similar
March 19, 2025
Unprompted review
Reply from Saranghae | Korean Skincare
Thank you so much, Francesca! 😊
We’re glad to hear you appreciate our quick responses and product suggestions. At Saranghae, we always try to help you find the best match when something is out of stock — especially with our wide selection of Korean skincare products like Cosrx, Anua, Beauty of Joseon, or Medicube.
We’re proud to be your go-to for K-Beauty in Switzerland – fast support, trusted brands, and genuine Korean cosmetics 🇰🇷🇨🇭
Thanks for trusting saranghae.ch – your Swiss K-Beauty destination 💖
– The Saranghae Team
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Customer service
I had to sort out a problem with the customer service and they did a good job. 100% recommended
March 14, 2025
Unprompted review
Reply from Saranghae | Korean Skincare
Thank you so much, Alain! 😊
We’re really glad we could assist you and that everything was resolved to your satisfaction. Fast, personal support is part of what we strive for – whether it’s product questions or order issues.
Thanks for your trust and for choosing Saranghae – your shop for authentic Korean Skincare in Switzerland! 💙
I'm amazed
I'm amazed! The products are original, delivered very well packaged and the team is incredible, always ready to help! Thank you all very much!!!!!!!
March 14, 2025
Unprompted review
Reply from Saranghae | Korean Skincare
Thank you, Ângela! 💖
We’re thrilled to know you’ve had such a positive experience with us. At Saranghae, we care deeply about delivering authentic K-Beauty products in Switzerland — from viral serums to cult-favorite sunscreens. Our small team personally packs each order with love, and we’re always just a message away on WhatsApp or chat if anything comes up.
Thanks for supporting a local store that lives and breathes Korean skincare 🇰🇷🇨🇭✨ We can’t wait to have you back!
They’re very accommodating
They’re very accommodating. I had no idea what’s best for me with a sensitive skin so I did ask them for recommendations. They answered me very concisely. Their customer service is a top-tier for me. I like how you can contact them through WhatsApp and they would respond as soon as possible.
March 4, 2025
Unprompted review
Reply from Saranghae | Korean Skincare
Thank you, John! 💙
We’re glad we could help you navigate the world of K-Beauty — especially with sensitive skin, it’s not always easy to choose the right routine. It means a lot to us that you appreciated our guidance and responsiveness. Whether it’s COSRX, Mixsoon, or any other trusted Korean skincare brand, we’re here to help you find what really works for your skin. See you again soon on saranghae.ch!
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