Science and Humans Reviews 

1,073
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the knowledgeable and supportive staff. Customers consistently felt heard and understood, with many appreciating the detailed explanations and personalized care provided by the practitioners. The service is frequently described as fast, simple, and organized, making the overall process smooth and user-friendly, especially for appointment scheduling and medication delivery. Many people found the virtual consultations convenient and effective, leading to a deeper understanding of their health and renewed hope. However, some customers experienced issues with communication, particularly regarding billing and customer relations, describing these interactions as frustrating and unsupportive. A few people also noted problems with appointment scheduling due to time zone confusion and difficulties in getting follow-up appointments or consistent support for their treatment plans. There were also instances where some felt their specific concerns were not fully addressed by practitioners, or that the product dosage was not ideal for their needs.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and caring... See more

Service

Customers consistently note positive experiences with service, often highlighting quick, easy-to-use, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful and knowledgeable agents who... See more

User experience

Customers had positive experiences with the user experience, often describing it as great, easy, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, reporting more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are knowledgeable and listen to the concerns of their clients. User friendly appointment scheduling. Takes away the pain of crowded waiting rooms and lengthy wait times for family doctor referra... See more

Rated 5 out of 5 stars

Good company, unfortunately not for athletes or High end TRT. Limited to 150mg/week (which is reasonable for most men) but also starting at lower dosage that will shutdown your own production without... See more

Rated 5 out of 5 stars

I came back to Science & Humans after a year off TRT and the whole process went really well. Everything was super clear and informative. They explained what works best, the possible risks, and how... See more

Rated 5 out of 5 stars

Overall, every provider I have seen has done an incredible job. They have been professional, thorough, reassuring, and patient- even when I was not. They did not admonish me for interrupting her, did... See more


Company details

  1. Health Consultant
  2. Women's Health Clinic
  3. Reproductive Health Clinic

Written by the company

We at Science & Humans offer scientifically proven treatments, products, and devices to support your hormone health. As an end-to-end digital provider, we cover diagnostics, treatments and delivery of medications all on a single platform, from the comfort of your home. We are ranked as Canada’s largest hormone health platform and serve men and women in all reproductive ages. Check out our programs for Men's Hormones, Menopause care for women, Weight loss, and Sexual wellness, on our website www.scienceandhumans.com #TRT #hCG #hGH #bHRT #Menopause #PCOS #thyroid


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,073)

226 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Back after a year, woohoo!

I came back to Science & Humans after a year off TRT and the whole process went really well. Everything was super clear and informative. They explained what works best, the possible risks, and how to manage them in a way that made sense.

ND Manuela was especially great. She made the experience easy, professional, and supportive from start to finish.

Highly recommend.

September 11, 2025
Rated 5 out of 5 stars

Amazing and knowledgeable health practitioner

Easy service and booking system. I reveived my blood réquisition within a day. As soon as they received the results they took the booking fee off my card and I was able to easily book my appointment online and was able to speak to the NP the day after.

She Really took the time to review my health history and current symptoms.

For years I've been trying to tell my regular doctor about hairloss issue and probably thyroid issues but because my results were within range (but low end of it) I was dismissed and gave up on it.

Sheena brought it up to my attention even if it wasn't my primary concern for that appointment (menopause was) and confirmed to me what I've been suspecting for years but had to give up due to doctor dismissal (my hairloss and fatigue probably linked to thyroid).

So the fact that someone saw it and helped me with it is HUGE and gives me hope to a healthy recovery of my energy level and an end to my hairloss).

In top of everything she was able to get me a costumed treatment plan for ́e as I'm surgically menopause for 9 months now. I definitely recommend them!

September 11, 2025
Rated 5 out of 5 stars

Incredible

Incredible doctors, nurses, and staff that are incredibly accommodating and understanding with what you want/need and are willing to help you achieve your goals.

September 11, 2025
Rated 5 out of 5 stars

I felt heard and my feelings validated

I felt heard and my feelings validated.
There was a mishap with time change for my first appointment but this was handled appropriately by reception. My second booked appointment went off without a hitch and the practitioner was fantastic. Looking forward to feeling great again.

September 9, 2025
Rated 4 out of 5 stars

The nurse practioner was thorough and…

The nurse practioner was thorough and listened. My only issue with this company is the app they use by Telus Health. I have been unable to set up the app cause of a bug in the software that won't allow me to input my birthdate. Even though I have made many efforts to contact Telus health, they have not solved the issue and it has been two weeks.

September 6, 2025
Rated 5 out of 5 stars

I cannot give enough respect and great…

I cannot give enough respect and great comments to science and humans. It has actually been life-changing for me. I signed up with this company a few years ago entering perimenopause and I changed my life. I did try other companies in the meantime and was very sadly disappointed so ended up joining science and humans again because they are the only company that deals with patients individual needs and health concerns. I cannot say enough good things.

September 4, 2025
Rated 5 out of 5 stars

I have just begun the process of my…

I have just begun the process of my Science & Humans experience. So far so good. The practitioner who I had a consult with yesterday was absolutely lovely, she made me feel very confident that my issues can be resolved.

September 6, 2025
Rated 4 out of 5 stars

Got T for menopause

It was great to be listened to, and to have constructive recommendations. I would have preferred a 45 minute initial consult rather than 30 mins. Was recommended other supplements along with a testosterone prescription

September 1, 2025
Rated 5 out of 5 stars

Professional and Kind for the Win!

I just had a meeting with Dr. Abida Dhukai. Such a lovely kind person and extremely helpful with the information and insights she provided. Could not be happier with the interaction!

September 5, 2025
Rated 5 out of 5 stars

My Nurse Practitioner was freaking…

My Nurse Practitioner was freaking FANTASTIC and all the research I put in investigating and advocating for myself paid off in spades when she validated everything! The communication was excellent and I understood in no uncertain terms the benefit about to befall me. I’m already on Day 2 and my hands stopped hurting!!! I was energized all day fill of piss and vinegar and it was awesome! o am sharing with EVERYBODY!! 😍

September 2, 2025
Rated 5 out of 5 stars

Finally someone who understands

Finally someone who understands
It was a breath of fresh air today to know that the symptoms I have been navigating, often normalizing. Busy mom of 3 teen boys, military spouse, nurse etc it makes sense to feel that was I have been feeling. To have someone explain even further signs and symptoms helped to explain so much more.

September 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look