Mike is extremely patient and knowledgeable during my policy setup as well as another policy's renewal. He explained to me all details and reasons for the right insurance setup - not the cheaper ones... See more

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Honestly
Honestly , I had no idea why my insurance changed years ago, it took talking with 1 of your agents to figure it out. Then , said agent managed to clear it up. I mean , so.ething my old agent could have done over the years but didnt .
So ya I feel I scored.
Spoke to lady at scoop insurance
Spoke to lady at scoop insurance, this lady tone was very judgemental that I started having anxiety and panic. I told her I forgot some details and she has the audacity to say "I don't forget anything " , good for you, AI. We are human and can forget things and you don't know what the person in the other line is, I have anxiety and keep forgetting things, it is an issue? Wow I never felt judged in my life. I forgot her name however it happened today March 11th around 5pm and I am sure all calls are recorded.
You mentioned robot, the lady i spoke to was a human being acting with feeling m.

Reply from Scoop Insurance
There pleasant attitude and helpful way…
There pleasant attitude and helpful way made everything smooth and easy. All in all very nice people. Would recommend the company.
Amazing customer service !!!
The young man that called me was amazing...he took his time and explained everything and answered all my questions. He did a great job finding me the best deal possible.... thank you again for an amazing experience
The first thing is this company is so caring and helpful
The first thing is this company is amazing with helping and explaining things in great detail. I just called and spoke to a lady by the name of Sarah, wow so kind and helpful, felt like we could of talked for hours. Sarah went into great detail to get my proper bank information and explain how the first payments work. Thanks again Sarah, scoop needs more people like you.
Abdur helped me very well when I called…
Abdur helped me very well when I called the first time. When i called the second time, I got Astha who helped me very well too. She even took extra time to help me.
Answered all my questions and provided…
Answered all my questions and provided an accurate quote that was competitively priced based on the market
The person I was dealing with was very…
The person I was dealing with was very helpful
Didn't explain & provide the coverage with necessary details.
The digital documents is easy to access & process. However, the agent didn't explain the detail of insurance coverage to me. It made that the digital had declined 2 times before we finalize with a clear & correct figures calculation.
My experience was excellent
My experience was excellent, the agent helped me on every way possible. Made things easy and understandable, the agent explained everything well and did the best he could to get the right quote. Thank you
Staff and customer service has been…
Staff and customer service has been really great!
Overall very good but seemed a lot more…
Overall very good but seemed a lot more t the process than my previous company
the process was fairly quick and Ali…
the process was fairly quick and Ali helped a lot. i had a couple of different quotes but scoop was able to get me insurance and information that was needed. I would recommend scoop to others looking for insurance with a timeline.
Service was great
Service was great , info was ready , questions answered without hesitation
Overall the agent I talked to was very…
Overall the agent I talked to was very professional
Offered the right type of car insurance…
Offered the right type of car insurance with a coverage I had never heard of!
I had a very good experience with Scoop…
I had a very good experience with Scoop Insurance.
Professional and fast service.
Greg Golden
Greg Golden, very responsive, and very informative. I feel like I got the best rate available.
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